List of Articles Ordinal Priority Approach Open Access Article Abstract Page Full-Text 1 - Identifying and prioritizing success factors in E-CRM using OPA (Case study: Parsian Insurance) Mahnaz Zarei Mahbubeh Shojayi Open Access Article Abstract Page Full-Text 2 - Barriers to Developing Coopetition Strategy in the Healthcare Supply Chain: A Mixed-Methods Study Esmaeil Mazroui Nasrabadi Zahra Sadeqi-Arani Amin Habibirad Open Access Article Abstract Page Full-Text 3 - Identifying and ranking the effective factors of the supply chain and the role of the balance of the production line in it by using a combined decision-making approach with multiple criteria. Omid Aghamoradi Bisetooni Mehrdad Nikbakht Mohammad Reza Feylizadeh Arash Shahin Open Access Article Abstract Page Full-Text 4 - Identification and Ranking of Influential Criteria for the Integration of Maintenance and Production Planning in Open Job Shop Systems Samiria Karimi Sefid dashti Majid Vaziri Sarashk Gholamreza Esmaeilian Open Access Article Abstract Page Full-Text 5 - Identification and Ranking of Job Stressors Among Firefighting Personnel: A Case Study in the Oil and Gas Industry Saeed Razeghi Ghobad Hekmat Mahnaz Zarei