List of Articles تکریم ارباب رجوع Open Access Article Abstract Page Full-Text 1 - Evaluation the effect of implementing clientele reverence plan in the loyalty level of bank customers Mohammad Taleghani Parvaneh Samouei Open Access Article Abstract Page Full-Text 2 - Identifying Factors Affecting Servant Culture with Emphasis on Client Respect (Study: Ministry of Energy) صدیقه طوطیان حرمت اصغری