Analysis of Relationship between Interpersonal Conflict at Work and Social Competencies on Experience of Incivility Behavior based on Structural Equation Modeling

Subject Areas : Educational

محمدعلی  نادی ¹ ()
اعظم  اکبری ² ()

Received: 2017-10-17 Accepted : 2017-10-17 Published : 2014-02-20

Keywords: interpersonal conflict at work, self-monitoring, incivility behavior, Emotional intelligence, political skill,

Abstract :

  The purpose of this study was to analyze the relationship between interpersonal conflict at work and social competencies (political skill, emotional intelligence, self-monitoring) on experience of incivility behavior based on structural equation modeling. The research method was correlational. The research population consisted of all female teachers of female high schools in Isfahan city in the academic year 2010-11 (1390-91s.c.). From among them 358 were selected via cluster random sampling. Participants filled in Interpersonal Conflict at Work Scale (Spector & Jex’s, 1998), Political Skill Inventory (Ferris et al., 2005), Emotional Intelligence Scale (Brackett et al., 2006), Self-monitoring Scale (Snyder and Gangestad, 1986), and Workplace Incivility Questionnaire ( Ottinot , 2008). The results indicated that there was a positive significant relationship between conflict and experience of incivility behavior (P≤0.05) however there was a negative significant relationship between social competencies and experience of incivility behavior (P≤0.05). The results from structural equation modeling showed that emotional intelligence and political skill were the mediators of the relationship between self-monitoring and conflict with experience of incivility behavior, Overall, this model enjoyed a fairly suitable fit.