Investigating the relationship of managers’ communicational skills with employees’ organizational commitment in Tehran rahboard Software Company
Subject Areas : Business Management
1 - Assistant Professor, Department of Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran
Keywords: Organizational Commitment, Managers&rsquo, skills, Verbal skills, Hearing skills, Feedback skills,
Abstract :
This study tries to investigate the relationship between the managers skills i.e. verbal, effective hearing, feedback skill and employees organizational commitment in Tehran rahboard Software Company. To do so the study, in addition to reviewing the available theories about the organizational communication, commitment and the characteristics of effective communication, has investigated the effect of managers’ communicational skill in the organization. The research methodology was descriptive survey. The statistical population was all the employees in Tehran rahboard software which included 46 manager and 450 employee.Throught simple random sampling the statistical sample was 300 people. By the use of questionnaire and interview the data was collected and the reliability of %75 was obtained using cronbach alpha. The results showed that there is a significant relationship between manager’s communicational skills and their organizational commitment.
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Shukrzadeh, S. (1999). Investigating the Health and Motivational Factors (Herzberg) with Organizational Commitment of Ardabil High School Educational Managers. Master Thesis, Tehran: Shahid Beheshti University, (In Persian).
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Alikhani, H. (1995). Investigating the Effect of Organizational Communications on the Human Resource Productivity in the Automotive Industry. Master Thesis, Tehran: Allameh Tabatabaie University, (In Persian).
Alwani, M. (2000). Public Management. Tehran: Ney Publication, (In Persian).
Berko, R. M., & Dalin, R. (1999). Communication Management. Translated by: S. M., Arabi, Tehran: Office of Commercial Research, (In Persian).
Devito, A. (1980). The Interpesnsonal communication book. New York: Harper & Row Publishens.
Doayi, H. (1994). Providing Appropriate Organizational Communication Model. Journal of Management Knowledge, 25, (In Persian).
Farhangi, A. A. (2002). Organizational Communication. Rasa Tehran: Publication, (In Persian).
Henzaye Zadeh, Z. (2001). Relationships between Organizational Climate and Communication Skills of the Managers of Physical Education Organization. Master's Thesis, Tehran: Tehran University, (In Persian).
Imani Delshad, R. (2006). Investigating the Relationship between Organizational Culture and Organizational Commitment of Employees. Master's Thesis, Tehran: Shahid Beheshti University, (In Persian).
Judy, C. P., & Paul, E. N. (1983). Understanding and Sharing. Brown Company Publisher.
Madani, H., & Zahedi, M. J. (2005). Determining the Priority of Effective Factors on the Employee Organizational Commitment (Case Study of Fajr & Intermediate Long Refining Companies). Iranian Journal of Sociology, 6, (In Persian).
Mountains, H. A., & Shojaifar, H. (2001). The Relationship between Job Satisfaction of Faculty Managers with their Organizational Commitment in Ferdowsi University of Mashhad. Journal of Danesh and Development, 13, (In Persian).
Movahedzadeh, B. (1997). Investigating Factors in Creating Organizational Communication from the Viewpoint of Managers and Employees of the Education Departments of Kohkiluyeh and Boyerahmad province. Master's Thesis, Isfahan: Isfahan University, (In Persian).
Rezaeian, A. (1993). Organizational Behavior Management. Tehran: Samt Publication, (In Persian).
Robbins, S. (1999). Organizational Behavior. Translated by: A., Parsaean, & S. M., Arabi, Tehran: Office of Cultural Research, (In Persian).
Seifi, H. (2006). The Relationship between Quality of Work Life and Organizational Commitment University Hospitals in Sanandaj. Master Thesis, Tehran: Tehran University, (In Persian).
Shukrzadeh, S. (1999). Investigating the Health and Motivational Factors (Herzberg) with Organizational Commitment of Ardabil High School Educational Managers. Master Thesis, Tehran: Shahid Beheshti University, (In Persian).
Stoner, J., & Edward, F. (1996). Management. Translated by: S. M., Arabi, & A., Parsanian, Tehran: Institute of Business Studies and Research, (In Persian).
Yousefi, A. (1995). A Study of Communication Barriers between Teachers and Managers. Master's Thesis, Tehran: Shahid Beheshti University, (In Persian).