The relationship between conflict management styles with human resource productivity in Sina Bank.

Subject Areas : Business Management

Mirali Seyednaghavi ¹ , Vajhollah Ghorbanizadeh ² , Aghil Ghorbani paji ³

1 - Associate Professor, Department of Allameh tabataba’i
2 - Associate Professor, Department of Allameh tabatabai
3 - Graduate Student, Department of Public Administration, Allameh Tabataba'i University

Received: 2016-08-17 Accepted : 2017-05-18 Published : 2018-01-21

Keywords: human resource productivity, Sina Bank, Conflict, conflict management styles,

Abstract :

This paper is considering the relationship between conflict management styles with human resource productivity in Sina Bank. The statistical population using Cochranʼ formula was 85 people in Sina Bank staff in Tehran. The sampling method was purposive non-probability. The research method was correlational and applied one. The conflict management styles were measured by Daria and Prause (2015) questionnaire and human resource productivity was measured through Taylor & Brient questionnaire (2013).  The validity and reliability of the research tools were measured by factors loading coefficient, Cronbach's (a), composite reliability, convergent and divergent validity. The data were analyzed through the SPSS and smart-PLS software. The results showed that there was a significant positive relationship between conflict management styles and human resource productivity in Sina Bank. The results of minor hypotheses also showed that there was a significant positive relationship between integrating, dominating and compromising with productivity, but there was not positive relationship between avoidance and obliging with productivity. 

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