Designing the organizational schizophrenia phenomenon formation pattern with the TISM phase method

Subject Areas : Human resources management)

Ali Shariatnejad ^{1 *} , Zeinab Safari Ahmadvand ² , Seyedeh Maryam Mousavi ³

1 - Assistant professor, Management faculty, Lorestan university, Korramabad, Iran ⃰.Correspondin author: Ali shariatnejad [e-mail]
2 - Graduated from Master of Business Administration, Lorestan University, Khorramabad, Iran
3 - Graduated from Master of Business Administration, Lorestan University, Khorramabad, Iran

Received: 2023-07-12 Accepted : 2024-07-31 Published : 2024-12-31

Keywords: organizational disorders, organizational schizophrenia, schizophrenia,

Abstract :

Organizational schizophrenia is a destructive phenomenon in organizations that, due to the lack of environmental monitoring, causes the emergence of an organizational psychotic state and disconnects the organization from environmental realities. In such a situation, discontinuity and contradiction in the goals and strategies of the organization is likely to have harmful consequences for the organization. Therefore, the current research was conducted with the purpose of designing a pattern for the formation of the organizational schizophrenia phenomenon using the TISM-phase method. This research is applied in terms of purpose and descriptive survey in terms of nature and method. The statistical population of this research is the experts who consist of university professors in the field of organizational behavior management and human resource management, as well as managers of knowledge-based organizations. Using snowball sampling and based on the principle of theoretical adequacy, 20 of them were considered as the research samples. The instruments to collect the data included an interview in the qualitative part and a questionnaire in the quantitative part. The validity and reliability of the interview was confirmed using the content method and theoretical validity and intra-coder and inter-coder reliability. Also, the validity and reliability of the questionnaire was confirmed by examing the face validity and reliability of the test. In this research, content analysis and coding with Atlas.ti software were used to analyze the data in the qualitative part. Also, the TISM-phase method has been used for quantitative analysis. The results of the research include the identification of the dimensions and components affecting the formation of organizational schizophrenia phenomenon across the four dimensions underlying the development of organizational schizophrenia, aggravating factors of organizational schizophrenia, and the dimensions of organizational schizophrenia and its consequences, in which the lack of strategic intelligence and management dashboards, schizoid culture, lack of boundary-spanning and environmental monitoring units, and lack of accurate management and organizational information systems were identified as the causes of organizational schizophrenia. Additionally, factors such as power centralization and organizational dictatorship, leadership hubris and managerial narcissism, the illusion of management competence and the illusion of management knowledge were among the factors that aggravate the phenomenon of organizational schizophrenia. Moreover, mission paradox due to inconsistency with the environment, emergence of organizational psychotic disorder, confusion and discontinuity of goals and creation of schizoid structure were identified as dimensions of organizational schizophrenia. Finally, the organization’s misalignment with changes, along with a lack of coordination between strategies and goals, errors and mistakes in decisions, goal setting and vision, and a decline in productivity and efficiency were among the consequences of the phenomenon of organizational schizophrenia.

 

 

 

 

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