Presentation of an Islamic Banking Performance Model with a Focus on Islamic Governance: Are Islamic Sustainability and Technology Important?
Subject Areas : Islamic governance
Elnaz Allaf Jafari
1
,
Farzad Asayesh
2
*
1 - Department of Business Management, Shahr-e-Qods Branch, Islamic Azad University, Tehran, Iran
2 - Department of Business Management, Shahr-e-Qods Branch, Islamic Azad University, Tehran, Iran;
Keywords: Islamic bank performance, risk management, Islamic governance, Islamic sustainability, culture and education, technology,
Abstract :
With the increasing expansion of Islamic banking globally, it is essential that appropriate governance and sustainability models be considered in order to improve the performance of these banks. In the meantime, technology is recognized as a facilitating and transformative tool in Islamic banking that can lead to improved processes, improved service quality, and ensured Sharia compliance. This study presents a model of Islamic bank performance. The research method is qualitative in terms of data type, exploratory in nature. Also, in this study, semi-structured interviews were conducted in-depth to collect data. The statistical population of the study consisted of 12 managers and deputies of Bank Melli in Tehran using convenience sampling. The theme analysis method was used to analyze the data. The findings led to the identification of five themes of risk management (credit risk, operational risk, Sharia risk), Islamic governance (national governance, private governance), Islamic sustainability (Islamic economic, Islamic social, Islamic environmental), culture and education (public awareness, local culture, employee training), and technology (digital banking, digital marketing, cybersecurity). The results indicate that Islamic governance and risk management, as two fundamental pillars, strengthen the ability of Islamic banks to promote sustainability and respond to modern challenges. Also, the use of new technologies in this field can help improve the efficiency and transparency of banking services. Ultimately, the integration of these pillars can create a more sustainable future for Islamic banking in the digital age, and the presented model can be used as a guiding framework for policymakers, bank managers, and regulatory bodies.
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