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List of Articles ناصر ناهید Open Access Article Abstract Page Full-Text 1 - سنجش رضایت مشتری برای دستیابی به شاخصی قابل استفاده در نظام ارزیابی عملکرد امور شعب بانکها (مطالعه موردی در یکی از بانکهای شهر تهران) ناصر ناهید رحیم احسانی شهرام هاشم نیا
