Introducing the Principles of Measurement, Tools and Techniques for Improving Quality Control Management
Subject Areas : Educational management
Keywords: Quality management, Statistical techniques, Tools, Infrastructures,
Abstract :
Tools play an important role in each profession. Having suitable tools and knowledge of using them differentiate a professional manager from an amateur one. They make it possible for experts and professionals attend act better, faster and more complete in competitive scenes. Tools and technologies along with management methods and organizational infrastructure are fundamental components of Total Quality (TQ). This paper introduces some of the most widely used statistical tools and techniques that can help organizations design questions, plans and processes to identify and solve problems and issues related to quality.