Investigate the effected factors on the training effectiveness in the employees virtual on the job instruction at the "Bank Tejarat"

Subject Areas : Educational management

mojtaba moazzami ¹ , ahad Dehghanzadeh ² , esfandyar doshmanzyari ³ , esmaeil kavousy ⁴

1 - گروه مدیریت آموزش عالی،دانشکده مدیریت،واحدتهران شمال،دانشگاه آزاد اسلامی تهران ایران
2 - Head of Internal Audit Department of Tejarat Bank
3 - University faculty member
4 - Professor of Cultural Affairs and the School of Management faculty member of Islamic Azad University, North Tehran Branch

Received: 2022-01-30 Accepted : 2023-03-06 Published : 2022-11-22

Keywords: E-learning, In-Service Training, new methods of e-learning,

Abstract :

This study was conducted to investigate the factors affecting the effectiveness of virtual training while serving employees in Tejarat Bank. The research method is quantitative in terms of applied purpose, quantitative in terms of data type and descriptive and correlational in terms of data collection. The statistical population of the study is all employees of Tejarat Bank in Tehran, whose number is 5163 people. According to Morgan's table, 384 people were selected as a sample and based on a researcher-made questionnaire in four dimensions and 32 items on a five-point Likert scale. In the descriptive statistics section, data descriptions are presented in two sections: contextual variables and main variables, and in the inferential statistics section, the Chi-square test (Chi-square) is used to test the hypotheses. According to the research data, it can be said that there is a positive and significant relationship between effective teaching of teachers, quality of educational services, application of information technology and new methods of e-learning and effectiveness of virtual training while serving employees in Tejarat Bank.