List of Articles Open Access Article Abstract Page Full-Text 1 - The impact of social media marketing on customer participation in value creation in the Shoe and Leather Industry (case study: Novin charm Company) sirous keshavarz mousa rahimi Fatemeh Amjadi Open Access Article Abstract Page Full-Text 2 - Investigating and evaluating sustainable financing strategies for municipalities Case of study: Marvdasht Municipality Mohammadamin Gerami Ali shamsoddini Open Access Article Abstract Page Full-Text 3 - Investigating the relationship between business ethics, organizational loyalty, and employee productivity, a case study: Employees of Eghtesad Novin Bank, Fars Province Amanolla Rahpeima Open Access Article Abstract Page Full-Text 4 - Identifying and prioritizing success factors in E-CRM using OPA (Case study: Parsian Insurance) Mahnaz Zarei Mahbubeh Shojayi Open Access Article Abstract Page Full-Text 5 - The mediating role of student satisfaction in the relationship between service quality and loyalty of graduate students of the University of Isfahan Marzieh Heydari Zainab Abolhosseini Zainab Tavakoli Safia Maleki Open Access Article Abstract Page Full-Text 6 - Fostering and flourishing cultural intelligence in organizations Adham Zahedifar seyed masoud seyedi