The Impact of Knowledge Infrastructure on Innovative Performance of Information and Communications Technology Organizations
Subject Areas : psycologymehdi khakzadian 1 , majid fattahi 2 , Mohammad Salehi 3
1 - PhD in Entrepreneurship Management, Faculty of Humanities, Sari Branch, Islamic Azad University, Sari, Iran.
2 - Assistant Professor of Faculty of Humanities, Department of Business Management, Sari Branch, Islamic Azad University, Sari, Iran
3 - Associate Professor, Department of Educational Sciences, Sari Branch, Islamic Azad University, Sari, Iran
Keywords: innovative performance, Knowledge Infrastructure, ICT Organizations,
Abstract :
The purpose of the present study is to investigate the impact of knowledge infrastructures on innovative performance in organizations based on information and communication technology in Mazandaran province. The present research is applied in terms of purpose. The statistical population of this study is all managers and employees of information and communication technology based organizations in Mazandaran province in year 2020. Morgan table was used to select the sample size and 196 people were selected by stratified random sampling. For data collection, Knowledge Infrastructure Questionnaire(2015), and Innovative Performance Questionnaire(2020) were used. Structural Equation Test was used for data analysis using PLS3 software. The results showed that knowledge infrastructure has a positive and significant effect on innovation performance in organizations based on information and communication technology in Mazandaran province. Also, considering their factor loadings, among the structures of knowledge management infrastructure, organizational structures, organizational structure, technology, financial resources, processes and people are the most important ones. And among the innovative performance structures, sales growth, strategic innovations, increasing the tendency to innovate, surviving and increasing market share, decision making speed and increasing the willingness to take risks are the most important.
[1]Abdi Holayi, Jalal, Saffarian Hamedani, Saeed, Yousefi Saeed Abadi, Reza, Taghipour, Mohammad. (2020). Predicting entrepreneurial marketing through strategic planning (including case study). Educational Management Research, 10 (39), 127-146. ( in Persian).
[2]Adina Ghahramani, Ali, Leila Hashempour, and Hashem Atapour(2012) Studying the Status of Knowledge Management Infrastructure at Tabriz University from the Viewpoints of Academic Members, Academic Librarianship and Information Research 2 (1), 1-6. ( in Persian). [3]Civera, Alice , Meolia Michele Vismaraac Silvio(2020), Engagement of academics in university technology transfer: Opportunity and necessity academic entrepreneurship, European Economic Review, https://doi.org/10.1016/j.euroecorev.2020.103376. [4]Dare Shiri, Mahsa ؛ Khayatian, Mohammad Sadegh ؛ Panahifar, Farhad (2020), Investigating the Role of Science and Technology Parks in Innovative Performance of ICT Companies, Journal of Industrial Management Vision, 2, 57–80.. [5]Davenport, T. H., and L. Prusak. (1998). Working Knowledge: How Organizations Manage What They Know. Boston, MA: Harvard Business School Press.. [6]Hassanzadeh, Mohammad (2008). Knowledge management of concepts and infrastructure, Tehran : Librarian. ( in Persian). [7]Fillis, I. (2015). Biographical research as a methodology for understanding entrepreneurial marketing. International Journal of Entrepreneurial Behavior & Research, 21(3), 429-447. [8]Fink Matthias, (2018) Effective entrepreneurial marketing on Facebook – A longitudinal study, Journal of Business Research, https://doi.org/10.1016/j.jbusres.2018.10.005.. [9]Gabrielsson, P., & Gabrielsson, M. (2013). Entrepreneurial Marketing and Corporate Innovation Practice: The Role of Modifying Technology Capabilities. Industrial Marketing Management, 42(8), 1357-1373. [10]Hallbäck, J., & Gabrielsson, P. (2013). Entrepreneurial marketing strategies during the growth of international new ventures originating in small and open economies.International Business Review, 22(6), 1008-1020. [11]Harris, Blake (2002) The Political Geography of Information. Translation of Cyrus Liberty. Librarianship and Information, (3)5. 77-74. ( in Persian). [12]Jones, R., Suoranta, M., & Rowley, J. (2013). Entrepreneurial Marketing and Its Impact on Innovative Corporate Performance. The Service Industries Journal, 33(7-8), 705-719. [13]Khakzadian, Seyed Mehdi, Fatahi, Majid, Salehi, Mohammad (2020), Presenting an Entrepreneurial Marketing Model to Improve the Innovative Performance of Small and Medium Businesses in the Pragmatism Paradigm, PhD in Entrepreneurship Management, Faculty of Humanities, Islamic Azad University, Sari, Iran. ( in Persian). [14]Mehr Alizadeh, Yadollah, and Mohammad Reza Abdi. (2012). Knowledge Management System, Experience of Taxation Organization, Shahid Chamran University. ( in Persian). [15]Mohammadi Zeitouni, Bahareh. (2020). The Impact of Information and Communication Technology on Improving Human Performance (Case Study: Asian Insurance Company). Journal of Development and Capital, 5 (1), 147-173. ( in Persian). [16]Mohammadzadeh, Abbas (2011). Designing Innovative Organizations, Quarterly Journal of Management. ( in Persian). [17]Molaei, S.; Shakeri, a dream; James, NM (2019), personal knowledge management influence on the culture and practice of innovation in knowledge-based companies, Iranian Journal of Management, 22 (4), 129-150. ( in Persian). [18]Shekari M R, Esmaili Givi M R, Keshavarz H.(2016) An Investigation into the Relationship between Knowledge Management Infrastructures and Organizational Intelligence in Research Centers of the Ministry of Science, Research and Technology. 31 (4) , 1075-1097. [19]Rahimi, A. (2010). The Impact of Knowledge Management on Financial Performance Mediated by Organizational Learning, Educational Management Innovations, 4 (4), 1 - 2. ( in Persian). [20]Shehu M.A, Rosli. M. (2014). Investigating the Relationship between Entrepreneurial Marketing and Innovative Performance of Small and Medium Enterprises, Mediterranean Journal of Social Sciences MCSER Publishing, Rome-Italy, 5(23).. [21]Toghraie, Mohammad Taghi, Razvani, Mehran (2012) Conceptual mapping of social capital in entrepreneurial marketing activities of small companies, Modern Marketing Research, 3, 87-86. ( in Persian). [22]Yang, M., & Gabrielsson, P. (2017). Entrepreneurial marketing of international high-tech business-to-business new ventures: A decision-making process perspective. Industrial Marketing anagement, (64), 147-160. |
[1]Abdi Holayi, Jalal., Saffarian Hamedani, Saeed, Yousefi Saeed Abadi, Reza, Taghipour, Mohammad. (2020). Predicting entrepreneurial marketing through strategic planning (including case study). Educational Management Research, 10 (39), 127-146. ( in Persian).
[2]Adina Ghahramani, Ali, Leila Hashempour, and Hashem Atapour(2012) Studying the Status of Knowledge Management Infrastructure at Tabriz University from the Viewpoints of Academic Members, Academic Librarianship and Information Research 2 (1), 1-6. ( in Persian). [3]Civera, Alice , Meolia Michele Vismaraac Silvio(2020), Engagement of academics in university technology transfer: Opportunity and necessity academic entrepreneurship, European Economic Review, https://doi.org/10.1016/j.euroecorev.2020.103376. [4]Dare Shiri, Mahsa ؛ Khayatian, Mohammad Sadegh ؛ Panahifar, Farhad (2020), Investigating the Role of Science and Technology Parks in Innovative Performance of ICT Companies, Journal of Industrial Management Vision, 2, 57–80.. [5]Davenport, T. H., and L. Prusak. (1998). Working Knowledge: How Organizations Manage What They Know. Boston, MA: Harvard Business School Press.. [6]Hassanzadeh, Mohammad (2008). Knowledge management of concepts and infrastructure, Tehran : Librarian. ( in Persian). [7]Fillis, I. (2015). Biographical research as a methodology for understanding entrepreneurial marketing. International Journal of Entrepreneurial Behavior & Research, 21(3), 429-447. [8]Fink Matthias, (2018) Effective entrepreneurial marketing on Facebook – A longitudinal study, Journal of Business Research, https://doi.org/10.1016/j.jbusres.2018.10.005.. [9]Gabrielsson, P., & Gabrielsson, M. (2013). Entrepreneurial Marketing and Corporate Innovation Practice: The Role of Modifying Technology Capabilities. Industrial Marketing Management, 42(8), 1357-1373. [10]Hallbäck, J., & Gabrielsson, P. (2013). Entrepreneurial marketing strategies during the growth of international new ventures originating in small and open economies.International Business Review, 22(6), 1008-1020. [11]Harris, Blake (2002) The Political Geography of Information. Translation of Cyrus Liberty. Librarianship and Information, (3)5. 77-74. ( in Persian). [12]Jones, R., Suoranta, M., & Rowley, J. (2013). Entrepreneurial Marketing and Its Impact on Innovative Corporate Performance. The Service Industries Journal, 33(7-8), 705-719. [13]Khakzadian, Seyed Mehdi, Fatahi, Majid, Salehi, Mohammad (2020), Presenting an Entrepreneurial Marketing Model to Improve the Innovative Performance of Small and Medium Businesses in the Pragmatism Paradigm, PhD in Entrepreneurship Management, Faculty of Humanities, Islamic Azad University, Sari, Iran. ( in Persian). [14]Mehr Alizadeh, Yadollah, and Mohammad Reza Abdi. (2012). Knowledge Management System, Experience of Taxation Organization, Shahid Chamran University. ( in Persian). [15]Mohammadi Zeitouni, Bahareh. (2020). The Impact of Information and Communication Technology on Improving Human Performance (Case Study: Asian Insurance Company). Journal of Development and Capital, 5 (1), 147-173. ( in Persian). [16]Mohammadzadeh, Abbas (2011). Designing Innovative Organizations, Quarterly Journal of Management. ( in Persian). [17]Molaei, S.; Shakeri, a dream; James, NM (2019), personal knowledge management influence on the culture and practice of innovation in knowledge-based companies, Iranian Journal of Management, 22 (4), 129-150. ( in Persian). [18]Shekari M R, Esmaili Givi M R, Keshavarz H.(2016) An Investigation into the Relationship between Knowledge Management Infrastructures and Organizational Intelligence in Research Centers of the Ministry of Science, Research and Technology. 31 (4) , 1075-1097. [19]Rahimi, A. (2010). The Impact of Knowledge Management on Financial Performance Mediated by Organizational Learning, Educational Management Innovations, 4 (4), 1 - 2. ( in Persian). [20]Shehu M.A, Rosli. M. (2014). Investigating the Relationship between Entrepreneurial Marketing and Innovative Performance of Small and Medium Enterprises, Mediterranean Journal of Social Sciences MCSER Publishing, Rome-Italy, 5(23).. [21]Toghraie, Mohammad Taghi, Razvani, Mehran (2012) Conceptual mapping of social capital in entrepreneurial marketing activities of small companies, Modern Marketing Research, 3, 87-86. ( in Persian). [22]Yang, M., & Gabrielsson, P. (2017). Entrepreneurial marketing of international high-tech business-to-business new ventures: A decision-making process perspective. Industrial Marketing Management, (64), 147-160. |
[1]Abdi Holayi, Jalal., Saffarian Hamedani, Saeed, Yousefi Saeed Abadi, Reza., Taghipour, Mohammad. (2020). Predicting entrepreneurial marketing through strategic planning (including case study). Educational Management Research, 10 (39), 127-146. ( in Persian).
[2]Adina Ghahramani, Ali., Leila Hashempour, and Hashem Atapour(2012) Studying the Status of Knowledge Management Infrastructure at Tabriz University from the Viewpoints of Academic Members, Academic Librarianship and Information Research 2 (1), 1-6. ( in Persian). [3]Civera, Alice , Meolia Michele Vismaraac Silvio(2020), Engagement of academics in university technology transfer: Opportunity and necessity academic entrepreneurship, European Economic Review, https://doi.org/10.1016/j.euroecorev.2020.103376. [4]Dare Shiri, Mahsa ؛ Khayatian, Mohammad Sadegh ؛ Panahifar, Farhad (2020), Investigating the Role of Science and Technology Parks in Innovative Performance of ICT Companies, Journal of Industrial Management Vision, 2, 57–80. [5]Davenport, T. H., and L. Prusak. (1998). Working Knowledge: How Organizations Manage What They Know. Boston, MA: Harvard Business School Press.. [6]Hassanzadeh, Mohammad (2008). Knowledge management of concepts and infrastructure, Tehran : Librarian. ( in Persian). [7]Fillis, I. (2015). Biographical research as a methodology for understanding entrepreneurial marketing. International Journal of Entrepreneurial Behavior & Research, 21(3), 429-447. [8]Fink Matthias, (2018) Effective entrepreneurial marketing on Facebook – A longitudinal study, Journal of Business Research. [9]Gabrielsson, P., & Gabrielsson, M. (2013). Entrepreneurial Marketing and Corporate Innovation Practice: The Role of Modifying Technology Capabilities. Industrial Marketing Management, 42(8), 1357-1373. [10]Hallbäck, J., & Gabrielsson, P. (2013). Entrepreneurial marketing strategies during the growth of international new ventures originating in small and open economies.International Business Review, 22(6), 1008-1020. [11]Harris, Blake (2002) The Political Geography of Information. Translation of Cyrus Liberty. Librarianship and Information, (3)5. 77-74. ( in Persian). [12]Jones, R., Suoranta, M., & Rowley, J. (2013). Entrepreneurial Marketing and Its Impact on Innovative Corporate Performance. The Service Industries Journal, 33(7-8), 705-719. [13]Khakzadian, Seyed Mehdi, Fatahi, Majid, Salehi, Mohammad (2020), Presenting an Entrepreneurial Marketing Model to Improve the Innovative Performance of Small and Medium Businesses in the Pragmatism Paradigm, PhD in Entrepreneurship Management, Faculty of Humanities, Islamic Azad University, Sari, Iran. ( in Persian). [14]Mehr Alizadeh, Yadollah, and Mohammad Reza Abdi. (2012). Knowledge Management System, Experience of Taxation Organization, Shahid Chamran University. ( in Persian). [15]Mohammadi Zeitouni, Bahareh. (2020). The Impact of Information and Communication Technology on Improving Human Performance (Case Study: Asian Insurance Company). Journal of Development and Capital, 5 (1), 147-173. ( in Persian). [16]Mohammadzadeh, Abbas (2011). Designing Innovative Organizations, Quarterly Journal of Management. ( in Persian). [17]Molaei, S.; Shakeri, a dream; James, NM (2019), personal knowledge management influence on the culture and practice of innovation in knowledge-based companies, Iranian Journal of Management, 22 (4), 129-150. ( in Persian). [18]Shekari M R, Esmaili Givi M R, Keshavarz H.(2016) An Investigation into the Relationship between Knowledge Management Infrastructures and Organizational Intelligence in Research Centers of the Ministry of Science, Research and Technology. 31 (4) , 1075-1097. [19]Rahimi, A. (2010). The Impact of Knowledge Management on Financial Performance Mediated by Organizational Learning, Educational Management Innovations, 4 (4), 1 - 2. ( in Persian). [20]Shehu M.A, Rosli. M. (2014). Investigating the Relationship between Entrepreneurial Marketing and Innovative Performance of Small and Medium Enterprises, Mediterranean Journal of Social Sciences MCSER Publishing, Rome-Italy, 5(23).. [21]Toghraie, Mohammad Taghi, Razvani, Mehran (2012) Conceptual mapping of social capital in entrepreneurial marketing activities of small companies, Modern Marketing Research, 3, 87-86. ( in Persian). [22]Yang, M., & Gabrielsson, P. (2017). Entrepreneurial marketing of international high-tech business-to-business new ventures: A decision-making process perspective. Industrial Marketing Management, (64), 147-160. |
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[1]Abdi Holayi, Jalal., Saffarian Hamedani, Saeed, Yousefi Saeed Abadi, Reza., Taghipour, Mohammad. (2020). Predicting entrepreneurial marketing through strategic planning (including case study). Educational Management Research, 10 (39), 127-146. ( in Persian).
[2]Adina Ghahramani, Ali., Leila Hashempour, and Hashem Atapour(2012) Studying the Status of Knowledge Management Infrastructure at Tabriz University from the Viewpoints of Academic Members, Academic Librarianship and Information Research 2 (1), 1-6. ( in Persian).
[3]Civera, Alice , Meolia Michele Vismaraac Silvio(2020), Engagement of academics in university technology transfer: Opportunity and necessity academic entrepreneurship, European Economic Review.
[4]Dare Shiri, Mahsa ؛ Khayatian, Mohammad Sadegh ؛ Panahifar, Farhad (2020), Investigating the Role of Science and Technology Parks in Innovative Performance of ICT Companies, Journal of Industrial Management Vision, 2, 57–80.
[5]Davenport, T. H., and L. Prusak. (1998). Working Knowledge: How Organizations Manage What They Know. Boston, MA: Harvard Business School Press..
[6]Hassanzadeh, Mohammad (2008). Knowledge management of concepts and infrastructure, Tehran : Librarian. ( in Persian).
[7]Fillis, I. (2015). Biographical research as a methodology for understanding entrepreneurial marketing. International Journal of Entrepreneurial Behavior & Research, 21(3), 429-447.
[8]Fink Matthias, (2018) Effective entrepreneurial marketing on Facebook – A longitudinal study, Journal of Business Research.
[9]Gabrielsson, P., & Gabrielsson, M. (2013). Entrepreneurial Marketing and Corporate Innovation Practice: The Role of Modifying Technology Capabilities. Industrial Marketing Management, 42(8), 1357-1373.
[10]Hallbäck, J., & Gabrielsson, P. (2013). Entrepreneurial marketing strategies during the growth of international new ventures originating in small and open economies.International Business Review, 22(6), 1008-1020.
[11]Harris, Blake (2002) The Political Geography of Information. Translation of Cyrus Liberty. Librarianship and Information, (3)5. 77-74. ( in Persian).
[12]Jones, R., Suoranta, M., & Rowley, J. (2013). Entrepreneurial Marketing and Its Impact on Innovative Corporate Performance. The Service Industries Journal, 33(7-8), 705-719.
[13]Khakzadian, Seyed Mehdi, Fatahi, Majid, Salehi, Mohammad (2020), Presenting an Entrepreneurial Marketing Model to Improve the Innovative Performance of Small and Medium Businesses in the Pragmatism Paradigm, PhD in Entrepreneurship Management, Faculty of Humanities, Islamic Azad University, Sari, Iran. ( in Persian).
[14]Mehr Alizadeh, Yadollah, and Mohammad Reza Abdi. (2012). Knowledge Management System, Experience of Taxation Organization, Shahid Chamran University. ( in Persian).
[15]Mohammadi Zeitouni, Bahareh. (2020). The Impact of Information and Communication Technology on Improving Human Performance (Case Study: Asian Insurance Company). Journal of Development and Capital, 5 (1), 147-173. ( in Persian).
[16]Mohammadzadeh, Abbas (2011). Designing Innovative Organizations, Quarterly Journal of Management. ( in Persian).
[17]Molaei, S.; Shakeri, a dream; James, NM (2019), personal knowledge management influence on the culture and practice of innovation in knowledge-based companies, Iranian Journal of Management, 22 (4), 129-150. ( in Persian).
[18]Shekari M R, Esmaili Givi M R, Keshavarz H.(2016) An Investigation into the Relationship between Knowledge Management Infrastructures and Organizational Intelligence in Research Centers of the Ministry of Science, Research and Technology. 31 (4) , 1075-1097.
[19]Rahimi, A. (2010). The Impact of Knowledge Management on Financial Performance Mediated by Organizational Learning, Educational Management Innovations, 4 (4), 1 - 2. ( in Persian).
[20]Shehu M.A, Rosli. M. (2014). Investigating the Relationship between Entrepreneurial Marketing and Innovative Performance of Small and Medium Enterprises, Mediterranean Journal of Social Sciences MCSER Publishing, Rome-Italy, 5(23)..
[21]Toghraie, Mohammad Taghi, Razvani, Mehran (2012) Conceptual mapping of social capital in entrepreneurial marketing activities of small companies, Modern Marketing Research, 3, 87-86. ( in Persian).
[22]Yang, M., & Gabrielsson, P. (2017). Entrepreneurial marketing of international high-tech business-to-business new ventures: A decision-making process perspective. Industrial Marketing Management, (64), 147-160.
[1]Abdi Holayi, Jalal., Saffarian Hamedani, Saeed, Yousefi Saeed Abadi, Reza., Taghipour, Mohammad. (2020). Predicting entrepreneurial marketing through strategic planning (including case study). Educational Management Research, 10 (39), 127-146. ( in Persian).
[2]Adina Ghahramani, Ali., Leila Hashempour, and Hashem Atapour(2012) Studying the Status of Knowledge Management Infrastructure at Tabriz University from the Viewpoints of Academic Members, Academic Librarianship and Information Research 2 (1), 1-6. ( in Persian).
[3]Civera, Alice , Meolia Michele Vismaraac Silvio(2020), Engagement of academics in university technology transfer: Opportunity and necessity academic entrepreneurship, European Economic Review.
[4]Dare Shiri, Mahsa ؛ Khayatian, Mohammad Sadegh ؛ Panahifar, Farhad (2020), Investigating the Role of Science and Technology Parks in Innovative Performance of ICT Companies, Journal of Industrial Management Vision, 2, 57–80.
[5]Davenport, T. H., and L. Prusak. (1998). Working Knowledge: How Organizations Manage What They Know. Boston, MA: Harvard Business School Press..
[6]Hassanzadeh, Mohammad (2008). Knowledge management of concepts and infrastructure, Tehran : Librarian. ( in Persian).
[7]Fillis, I. (2015). Biographical research as a methodology for understanding entrepreneurial marketing. International Journal of Entrepreneurial Behavior & Research, 21(3), 429-447.
[8]Fink Matthias, (2018) Effective entrepreneurial marketing on Facebook – A longitudinal study, Journal of Business Research.
[9]Gabrielsson, P., & Gabrielsson, M. (2013). Entrepreneurial Marketing and Corporate Innovation Practice: The Role of Modifying Technology Capabilities. Industrial Marketing Management, 42(8), 1357-1373.
[10]Hallbäck, J., & Gabrielsson, P. (2013). Entrepreneurial marketing strategies during the growth of international new ventures originating in small and open economies .International Business Review, 22(6), 1008-1020.
[11]Harris, Blake (2002) The Political Geography of Information. Translation of Cyrus Liberty. Librarianship and Information, (3)5. 77-74. ( in Persian).
[12]Jones, R., Suoranta, M., & Rowley, J. (2013). Entrepreneurial Marketing and Its Impact on Innovative Corporate Performance. The Service Industries Journal, 33(7-8), 705-719.
[13]Khakzadian, Seyed Mehdi, Fatahi, Majid, Salehi, Mohammad (2020), Presenting an Entrepreneurial Marketing Model to Improve the Innovative Performance of Small and Medium Businesses in the Pragmatism Paradigm, PhD in Entrepreneurship Management, Faculty of Humanities, Islamic Azad University, Sari, Iran. ( in Persian).
[14]Mehr Alizadeh, Yadollah, and Mohammad Reza Abdi. (2012). Knowledge Management System, Experience of Taxation Organization, Shahid Chamran University. ( in Persian).
[15]Mohammadi Zeitouni, Bahareh. (2020). The Impact of Information and Communication Technology on Improving Human Performance (Case Study: Asian Insurance Company). Journal of Development and Capital, 5 (1), 147-173. ( in Persian).
[16]Mohammadzadeh, Abbas (2011). Designing Innovative Organizations, Quarterly Journal of Management. ( in Persian).
[17]Molaei, S.; Shakeri, a dream; James, NM (2019), personal knowledge management influence on the culture and practice of innovation in knowledge-based companies, Iranian Journal of Management, 22 (4), 129-150. ( in Persian).
[18]Shekari M R, Esmaili Givi M R, Keshavarz H.(2016) An Investigation into the Relationship between Knowledge Management Infrastructures and Organizational Intelligence in Research Centers of the Ministry of Science, Research and Technology. 31 (4) , 1075-1097.
[19]Rahimi, A. (2010). The Impact of Knowledge Management on Financial Performance Mediated by Organizational Learning, Educational Management Innovations, 4 (4), 1 - 2. ( in Persian).
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