Identifying and Ranking the Influential Factors on E-Citizenship Readiness in Iran Using FAHP Approach

Subject Areas : Infomartion Technology

Rahim Ghasemiyeh ¹ , Khodakaram Salimifard ² , Kobra Mokhtari ³

1 - Assistant Professor, Persian Gulf University, Bushehr, Iran
2 - Assistant Professor, Persian Gulf University, Bushehr, Iran
3 - M.A. Student, Persian Gulf University, Bushehr, Iran

Received: 2013-11-02 Accepted : 2014-09-26 Published : 2014-02-01

Keywords: Fuzzy analytical hierarchy process, E-Citizen, Technological Infrastructures,

Abstract :

In Islamic-Iranian citizen’s area, the fundamental objective in ‎Perspective Document for Iran has been defined as "to meet religious democratic society with the use of IT in order to facilitate and achieve social justice, promotion of life quality, and citizens' moral and scientific virtues development. Using fuzzy analytical hierarchy process (FAHP) approach, this research, focusing on five dimensions, namely technological, legal, managerial, cultural and educational infrastructures, intended to classify influential criteria in enabling e-citizens. The research method was descriptive survey and structured questionnaire was used for data collection. Results indicated that technological infrastructures were of greater importance than the others. Also, among the sub-criteria, factors such as internet networks and bandwidth extension, charter and regulations compilation in IT area, the existence of expert and experienced IT managers, privacy security awareness increase, providing infrastructures for schools (software and hardware), number of IT experts, and interaction training in internet were recognized, respectively, as enabling factors in e-citizens training.

References:

1. Akman, I., & Yazic, A. (2005). E-Government: A global view and an empirical evaluation of some attributes of citizens. Government Information Quarterly, 8, 239-257.


2. Ataran, M. (2004). Information technology reforms in the context of education. Tehran: Institute of Educational Technology. (in Persian).


3. Bagheriasl, R., & Rastegar, N. (2009). Examining the requirements and characteristics of legal infrastructure of mobile government services in Mashhad. International Conference on Mobile Government, 1-12. (in Persian).


4. Biasiotti, M., & Nannucci, R. (2009). Learning to become an e-citizen: The European and Italian policies. IFIP International Federation for Information Processing, 269-280.


5. Chan, C., & Lau, Y. (2008). E-government implementation: A macro analysis of Singapore's e-government initiatives. Government Information Quarterly, 25, 239-255.


6. Dabaghian, M., & Hashemi, S. (2009). Technical, economic and environmental assessment for waste water treatment (an AHP Aproach). Environmental Science and Technology, 11(3), 108-115. (in Persian).


7. Ezadi, A., & Mirzaei, M. (2010). Infrastructure and conditions for electronic citizenship education in secondary schools in Tehran. Journal of Human Sciences, University of Imam Hossein (AS), 80(18), 108-132. (in Persian).


8. Farjad, S., & Barzegar, N. (2011). The assessment of the educational quality in e-citizenship group of Tehran technical complex and devising optimization strategies. Procedia  Social and Behavioral Sciences, 29, 1924-1931.


9. Fathi, K., & Zehbiuon, Sh. (2010). E-citizen. Effective Schools, 9, 24-31.


10. Ghodsipur, S. (2004) Analytical Hierarchy Process AHP (Third Edition). Tehran: Amirkabir University Publication Center. (in Persian).


11. Gholipur, R., & Tofighi, Gh. (2009). Review of barriers in e-government focusing on problems related to monetary and financial transactions through the banking network in the country. The Research Administration, 36(2), 84-106. (in Persian).


12. Hirwade, M. (2010). Responding to information needs of the citizens through e-government portals and online services in India. The International Information & Library Review, 42, 154-163.


13. Hu, A. H., Hsu, C. W., Kuo, T. C., & Wu, W. C. (2009). Risk evaluation of green components to hazardous subsatance using FMEA and FAHP. Expert Systems with Applications, 36, 7142-7147.


14. Khabaziyan, Z., & Teimori, H. (2011). Planning e-citizen: A step toward e-society. World Academy of Science, Engineering and Technology, 59, 2590-2595.


15. Lin, F., & Fofanah, S. (2011). Assessing citizen adoption of e-government initiatives in Gambia: A validation of the technology acceptance model in information systems success. Government Information Quarterly, 28, 271-279.


16. Mellor, N. (2006). Developing research-based marketing communications to increase awareness and take-up of local authority e-channels. Aslib Proceedings: New Information Perspectives, 8, 436-446.


17. Mirrokni, S., & Rezaei, Z. (2010). Opportunities, challenges and strategies for using ICT in e-business. Fourth International Conference on E-Commerce in Next Generation Networks, Tehran. (in Persian).


18. Moeinzadeh, S. (2011). E-government as a set of relationships between governments, businesses and citizens. First International Conference on
    E-Banking & Payment System, Tehran, 26-30. (in Persian).


19. Moghadasi, A. (2005). A four-dimensional model for the implementation of electronic government in Iran. Third International Conference on Management, Tehran, 1-16. (in Persian).


20. Momeni, M. (2010). New topics in operations research (Fifth Edition). Tehran: Publications Forouzesh. (in Persian).


21. Norris, D. M., Mason, J., & Robson, R. (2007). A revolution in knowledge sharing electronic version. EDUCAUSE Review, 38(5), 14-26.


22. Paryab, S., Akbari, J., & Amini, M. (2007). Vital infrastructure for the establishment and development of electronic commerce in Iran, with an emphasis on culture. The Fourth International Conference on Electronic Commerce in Tehran, 1-13. (in Persian).


23. Pelgrum, W. (2001). Obstacles to the integration of ICT in education results from a worldwide educational assessment. Computers & Education, 37, 163-178.


24. Posch, R. (2002). What is needed to allow e-Citizenship? Electronic Government: Lecture Notes in Computer Science, 45-51.


25. Rohani, P., & Mazhab, E. (2008). Interrelation between e-city and e-municipality. The Second International Conference on Electronic Municipality, Tehran, 1-24. (in Persian).


26. Sarafrazi, M., & Memarzadeh, Gh. (2009). E-citizenship a new approach of Electronic City. Information Technology, 44, 64-73. (in Persian).


27. Shafiee, M., & Ketabi, S. (2012). Optimal choice integrated marketing communication tools: Fuzzy AHP approach. Journal of Operations Research and its Applications, 34(3), 13-26. (in Persian).


28. Shahtalebi, B., Gholizadeh, A., & Sharifi, S. (2010). Components of civic culture for students of schools, with emphasis on aspects of religious teachings and electronic citizen. Educatioal Sciences, 10(3), 157-178. (in Persian).


29. Shareef, M. A., & Kumar, V. (2011). E-Government Adoption Model (GAM): Differing service maturity levels. Government Information Quarterly, 28, 17-35.


30. Zanjirchi, S. (2011). The analytic hierarchy process (First Edition). Tehran: Sanei Publications. (in Persian).