Identifying the components of compensation strategy and rewarding employees in the field of knowledge management in the banking industry (case study: Bank Mellat)
Subject Areas : Financial EconomicsFERESHTEH EFTEKHARNEJAD 1 , مجید جهانگیر فرد 2 * , ali mehdizadeh ashrafi 3 , torag mogibi 4
1 - Department of Public Administration, Faculty of Humanities, Islamic Azad University, Firoozkooh Branch, Firoozkooh, Iran
2 - استادیار،گروه مدیریت دولتی ، واحد فیروزکوه ، دانشگاه آزاد اسلامی ، فیروزکوه ، ایران.
3 - Department of Public Administration, Faculty of Humanities, Islamic Azad University, Firoozkooh Branch, Firoozkooh, Iran
4 - Department of Public Administration, Faculty of Humanities, Islamic Azad University, Firoozkooh Branch, Firoozkooh, Iran.
Keywords: Banking, Employee compensation, Reward, Knowledge management, Innovation,
Abstract :
In recent years, the category of designing compensation model for managers and employees of organizations is one of the sensitive, complex and challenging issues in the field of human resources management in the banking industry. Bank managers can use the appropriate design of service compensation and employee reward system with emphasis on knowledge management components. In the current research, the components of the subject were extracted using the theoretical literature, and in the next part, through the Delphi method and interviews with 15 human resource management experts at Mellat Bank, using a semi-structured questionnaire, the components and indicators of the compensation strategy and The reward based on knowledge was determined. Then the components and indicators were ranked. The findings of the research indicate that in order to design a compensation model based on knowledge in the banking industry, 5 key components with 5 indicators in the structural field, 5 indicators in the value field and 3 indicators in the behavioral field should be used.