List of Articles pegah Hoodi Article 1 - Customer Experience Management: Scientometric Analysis to Record the Past and Illustrate the Future 20.1001.1.23222301.2023.9.3.18.1 10.30495/jsm.2023.1979015.1763 pegah Hoodi Tahmours Hasangholi Pouryasouri Journal of System Management , Issue 4 , Year , Summer 2023