List of Articles Esmaeil Kiyomarsi Article 1 - The Effect of Advertising on Expectations and Perception of the Brand with Emphasis on the Mediating Role of Customer Experience Management in the Insurance Industry 20.1001.1.23222301.2021.7.4.8.9 10.30495/jsm.2021.1943472.1562 Esmaeil Kiyomarsi Hamid Reza Saeednia Zahra Alipour Darvishi Journal of System Management , Issue 5 , Year , Autumn 2021
