List of Articles Seyyed Javad Iranban Article 1 - A Study on Effective Factors on New Product Development with an Emphasis on Fuzzy Hierarchical Analysis Approach Javad Iranban Sanaz Davodzadeh Journal of System Management , Issue 1 , Year , Winter 2016 Article 2 - Prioritization of the Effective Factors in Service Quality and Customers Satisfaction Using Grey Relational Analysis (GRA) Method Seyyed Javad Iranban Somayeh Mohammadi Journal of System Management , Issue 2 , Year , Spring 2015