List of Articles سمیرا فلاحتگر Article 1 - The Effect of Competitive Advantage Strategies on Customer Loyalty: Mediated role of Brand Identification and Brand Awareness (Case study: Parsian Insurance customers) 20.1001.1.23222301.2021.7.4.10.1 10.30495/jsm.2021.1943132.1550 Samira Falahatgar Mousa Rezvani Chamanzamin Mohammad Taleghani Journal of System Management , Issue 5 , Year , Autumn 2021