List of Articles حامد عینی پور Article 1 - Providing a Customer Experience Management (CEM) Model in Omnichannel Banking (Case Study of Bank Day) 10.82134/sjsm.2025.1122792 Hamed Einipoor Hossein Shirazi Meysam Shafiei Roodposhti Farideh Haghshenas Kashani Journal of System Management , Issue 41 , Year , Winter 2025
