فهرس المقالات حامد عینی پور المقاله 1 - Providing a Customer Experience Management (CEM) Model in Omnichannel Banking (Case Study of Bank Day) Hamed Einipoor Hossein Shirazi meysam shafiei roodposhti Farideh Haghshenas Kashani Journal of System Management , العدد 1 , السنة 11 , زمستان 2025
