Introduction: human resource plays a very important role in the success or failure of a company. The weakness in conclusion of criteria of model EFQM (Employee's criteria and results) using FAHP method (Fuzzy Analytical Hierarchy Process) will be discussed here as Iranian organizations are usually weak in their results field. Method: the present study is an applied research. Procedure of doing this study was carried out in six main steps: in the first step, a questionnaire was distributed in a two- time sections, initial and final, among experts. In the second step, a graphic display of the subject is in form of hierarchy in which purpose, criteria and sub criteria are shown. In the third step, the obtained data from the experts was converted to pair matrix. In the forth step, incompatibility is calculated. In the fifth step, relative weight of criteria and sub criteria was measured and in the last step, final weight of criteria and sub criteria was measured. Findings: sub criteria of human resources which most affect the lack of proper conclusion for employees' criteria of results in model EFQM are as follow: Lack of proper assignment Decrease in attention and applying good knowledge management Low consideration to motivational systems proportioned to employee's groups Weakness in beliefs and support by superior management systems and performance management The most effective sub criteria of employee's results are: Weakness in measurement of motivational indices Lack of sufficient attempts to absorb trust of employees toward the organization (social capital) Results: Employees’ criterion influences the lack of proper conclusion of employees’ results in EFQM more than Employee's results criterion. Manuscript profile

INTRODUCTION: The appropriate-use optimization of the limited spaces of the Iranian hospitals is believed to be a crucial step towards promoting the efficiency of these healthcare centers. The issue determining the optimization patterns of the layout of units has led to a lot of efforts by researchers as it increases the efficiency of the hospitals through patients’ improvement, changing the location of individuals, patients and facilities. It is right to say that the issue of productivity is neglected in Iranian hospitals concurrently as the question of hospitals layout is not properly addressed. METHOD: The present study is an applied research. The method of carrying out this research is based on three basic steps: In the first step, the initial layout of various wards in the subject hospital is determined after the hospital layout was received and numbered for the sake of facility. In the next step an A.R.C curve was drawn for all wards of the hospital. Then, the efficiency of the initial settlement was calculated using a diamond algorithm. On the basis of specified relationships and also the hospital current process curve, the new layout plan was presented and the efficiency was recalculated. FINDINGS: The presented layout has the capability to be utilized in a hospital unit and can encounter various conditions in the present healthcare centers. After the application of the layout improvements the efficiency of the hospital increased up to 45%. CONCLUSION: The presented layout pattern in the hospitals to increase efficiency is practically feasible and a real world experience is recommended. Manuscript profile