Investigating the Effect of Components Implementation of Reengineering Projects of business Proceses on Their Success

Subject Areas : Business Management

Seyed Mohammadbagher Jafari ¹ , Gholamreza Jandaghi ² , Zahra Mohammadi Doorbash ³

1 - دانشگاه تهران
2 - استاد دانشکده مدیریت و حسابداری ، پردیس فارابی دانشگاه تهران
3 - دانشگاه تهران

Received: 2016-06-13 Accepted : 2016-11-08 Published : 2017-02-19

Keywords: Business Process Reengineering, Change Management, Business Process, Components of Implementation BPR Project Management,

Abstract :

Organizational processes today are markedly different from decades ago. When processes become old and inefficient and can't deliver results that they were originally designed, for they must be redesigned or replaced. Business Process Reengineering (BPR) is a process-based management tool that can deliver, redesign or replace inefficient processes, as required. Despite high effectiveness of reengineering, the implementations of these projects often fail.  The purpose of this study was to investigate the effect of components of BPR projects implementation on the success of these projects. The developed model included business process reengineering project success, as the dependent variable and top management support, organizational culture, education, communication, ICT infrastructure and BPR project management as the independent variables. Research population included individuals who involved in the reengineering projects in organizations that have recently implemented these projects. By using manual and electronic questionnaires, the data of 150 persons involved in BPR projects were collected. To analyze the data, structural equation modeling was performed, using the R software. Because these projects are in their early stage of implementation in Iran, only the effect of ICT infrastructure and BPR project management was approved.

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