Sharing knowledge: Analyzing role of effective factors on it and ranking factors

Subject Areas : Business Management

Reza  Esmael pour ¹ (Assistant Professor, University of Guilan, Faculty of Literature and Humanities, Department of Management)
Seyed Hesam  Kashani ² (Master of Business Administration, Faculty of Literature and Humanities, University of Guilan)
hani  nikookar ³ (Master of Business Administration, Faculty of Literature and Humanities, University of Guilan)

Received: 2014-03-03 Accepted : 2014-11-01 Published : 2014-12-22

Keywords: Service Quality, Knowledge Sharing, organizational productivity, system quality, management support, reward policy, trust to peers,

Abstract :

Knowledge sharing is one of the most critical steps in knowledge management activities. To achieve effective knowledge sharing, it is important to encourage workers to share their knowledge. To remain competitive in the marketplace, organizational knowledge and expertise must be shared. However, successfully exerting this encouragement is very challenging. This paper investigated the motivators of knowledge sharing and the benefits of such behavior. The nature of research method is descriptive-correlation and the goal is to make it applicable. Both field and library methods used to collect data. To study research literature and background the library based method was used and to achieve research goal field method was used. Data was collected through a questionnaire from 121 employees in corporation of Kerman copper.  After answering, questionnaires were analyzed with correlation statistical technique and variance analysis (scheffe test) using SPSS 20 software. The results suggested that knowledge sharing behavior was motivated by organizational-culture dimensions (such as management support, reward policy and trust to peers) and the system technical characteristics (such as system quality and service quality).Too, Results show that one factor, namely trust to peer shaving upper priority than else factors that this shows, if employees trust together, will share itself knowledge and Eventually will increase organizational productivity  

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