The effect of the Role of Interpersonal Psychological Bias with Organizational Silence and Deviant Behaviors of Employees

Subject Areas : مدیریت

Salar  Mahdavi ¹ (M.A., Department of Public Administration, Tabriz Branch, Islamic Azad University, Tabriz, Iran)
Soleiman  Iranzadeh ² (Professor, Department of Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran)

Received: 2019-09-18 Accepted : 2019-09-18 Published : 2019-08-23

Keywords: Organizational silence, Deviant Behavior, Psychological bias, Saderat bank,

Abstract :

Organizations are the undeniable aspect of today's world that is governed and guided by the mental and physical efforts of the mainstream human resources. Therefore, attention to human resources leads to commitment in the staff and makes them more satisfied with their job and performance and has a significant impact on employee behavior and can be used to achieve the goals of the organization. The purpose of this study was to investigate the effect of the role of psychological bias on organizational silence and deviant behaviors among employees of Saderat Bank Branches in West Azarbaijan. The present research is objective, applied and in terms of nature, descriptive (survey). The method of data collection is one-sectional and the tool of this questionnaire. The research community consists of all employees of branches of Saderat Bank in West Azarbaijan province and their statistics is about 950 people. The research questionnaires were distributed randomly among cluster randomly. The research data were analyzed by structural equation model using Spss and Smart PLS software. Results showed that if organizational silence increases, deviant behavior increases among employees, which is influenced by the types of bias Psychology, and in fact the attitudes, goals, dreams and aspirations of the employees that more than ever advance such behaviors.