Developing a Dynamic Model for the Impact of Servicescape on Customer Experience in the Hotel Industry

Subject Areas : Business Strategy

Somayyeh NasarAmini jeloudarlou ¹ , Samad Aali ² , Mohamad Faryabi ³ , Alireza Bafandeh zendeh ⁴

1 - Ph.D. Student in Business Management, Department of Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran
2 - Assistant Prof., Department of Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran
3 - Department of Management, Tabriz University, Tabriz, Iran
4 - Associate Prof., Department of Management,Tabriz Branch, Islamic Azad University,Tabriz, Iran

Received: 2021-09-20 Accepted : 2021-10-07 Published : 2022-03-01

Keywords:

References:

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