Predicting job Performance and Organizational Creativity by Internal and External Stressors Among Telecommunication Company Employees in Shiraz
Subject Areas : Educationalalireza ghasemizad 1 , وحید فرهادی 2
1 - عضو هیأت علمی گروه مدیریت آموزشی واحد کازرون، دانشگاه آزاد اسلامی، کازرون، ایران
2 - کارشناس ارشد مدیریت دولتی، شرکت مخابرات مرودشت
Keywords: Organizational Creativity, Shiraz Telecommunications Company, internal and external stressors, Organizational Performance,
Abstract :
The main aim of this research was to predict job performance and organizational creativity by internal and external stressors among Shiraz Telecommunication Company employees. The research method was descriptive - correlational. The population consists of all administration staffs of Shiraz Telecommunication Company (422 people). From among them, 201 cases were selected using stratified random sampling. The research instruments were standardized questionnaires including Cohen and Williamson stress scale (1998), Alves, Faerstein & Werneck Job Stress Scale (2004), McColl, Paterson, Davies, Doubt & Law Job Performance Scale (2000) and Ivancevich & Matteson Creativit Scale (1990). Multiple regression method was used to analyze the collected data. Overall, the findings showed that external and internal organizational stressors are able to predict 64% of employee’s performance (P<0.01). Also, external and internal organizational stressors are able to predict 80% of employee’s creativity (P<0.01).
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