The Role of Tour Guides in the Cultural Tourists' Satisfaction: EITL Model
Subject Areas : Journal of Cultural Management
1 - ندارد
Keywords: Tourist satisfaction, tour guide, emotional intelligence,
Abstract :
Aiming at describing the role of tour guides in the inbound cultural tourists, thisresearch made an attempt to have a review on the related literature of such concepts astourist satisfaction, tour guide and emotional intelligence. To do so, the researcher, atfirst, declares the problem statement and research significance and then the EITLmodel was proposed at the end.
