Relationship between Emotional Intelligence and Managers' Performance in Iran’s Ministry of Economic Affairs and Finance

Subject Areas : Journal of Cultural Management

Sousan Alaei ¹ ( استاد )
Maryam Moazeni ² ( دانشجو )

Received: 2016-10-18 Accepted : 2016-12-17 Published : 2016-12-17

Keywords: emotional intelligence, Self-awareness, self-control, self-stimulating, empathy, Social skills, Performance,

Abstract :

Introduction and Goal: Performance of an organization depends on the organization's human resources and especially its management. One of the most important factors which affect the performance of managers is the concept of emotional intelligence (EQ). The main goal of this research is to study the relationship between EQ and the performance of all director generals and their assistants in ministry of Economic Affairs and Finance. Methodology: The research method is descriptive, co-relational and applied from objective viewpoint. The statistical society includes all director generals and their assistants (24 director generals and 30 general assistants). In order to assess the performance of managers and directors for each manager, 4 persons of their employees who totally include 216 persons, were considered as research sample. To examine the EQ of managers, the standard questionnaire of Brad berry and Grivers, and to assess the performance of managers, the standard questionnaire of R.A Brown Company was used. For data analysis, descriptive and inferential statistical techniques, including multivariate regression were used. Findings: The data analyses show that there is a positive relationship between managers’ EQ and their performance. Among the dimensions of EQ, the maximum effect relates to empathy, and self-stimulating and finally the social skills; but self-control and self- awareness had no significant relation to performance in this research. Results: Confirming the relationship between emotional intelligence and performance indicates that strengthening the managers’ emotional intelligence will enhance their performance and organizational productivity.  

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