Study the Relationship Between Emotional Intelligence and Organizational Citizenship Behavior (Case Study:Khuzestan Water and Power Organization Employees
Subject Areas : Journal of Cultural Managementمریم جلیلیان 1 , بهمن حاجی پور 2 , محمد حسین پور 3
1 - مسئول مکاتبات
2 - ندارد
3 - ندارد
Keywords: Emotional Intelligence, Organi, Self-awareness, Self-Management, Social Awareness, Relationships Management,
Abstract :
Introduction and Objective: During recent decades, "emotional intelligence" has received increasingly interest from organizational managers and theorists. As a result, many studies have been conducted on understanding the effective factors on emotional intelligence as well as the consequences of influence of this concept on attitudes, behaviors and performance of employees in the workplace and within the organization. This study was conducted to investigate the relationships between Emotional Intelligence and Organizational Citizenship behavior in Khuzestan Water and Power Organization. Method: Regarding the research objective, it is an applied research and It is considered as a "descriptive - correlation " research based on data collection methodology.Using random sampling, 140 employees in 4 units of the mentioned organization were selected and data were collected.Data were analyzed using Pearson correlation and regression technique by SPSS 19 software. Findings: There was a significant positive correlation between emotional intelligence and organizational citizenship behavior. Also there was significant relationship between the dimensions of emotional intelligence and organizational citizenship behavior (p<0.05). Conclusions: emotional intelligenceincluding Self-awareness, Social-awareness, Self-management and Relationship Management, positively explains theorganizational citizenship behavior. Thus, all the research hypotheses were confirmed.
