Study of the Ambulance Use in Hospital of Shiraz University of Medical Sciences

Subject Areas : medical documents

Zahra Kavosi ¹ , Mahdieh sadat Ahmadzadeh ² , Reza Moradi ³

1 - Associate professor, Department of Health Services Management, School of Management and Medical Information, Shiraz University of Medical Sciences, Shiraz. Iran
2 - M.Sc Student of Health in Services Management, Department of Health Care Management, Shiraz University of Medical Sciences, Shiraz, Iran
3 - M.Sc Student of Health in Services Management, Department of Healthcare Management, Isfahan University of Medical Sciences, Isfahan, Iran

Received: 2015-09-06 Accepted : 2016-02-08 Published : 2016-02-20

Keywords: mission, Ambulance, Hospital,

Abstract :

Introduction: Hospitals due to lack of problems with the different crises faced during service delivery to patients and this led to the improper use of hospital resources. The aim of this study was to evaluate the use of ambulances to hospitals is one of the sources. Methods: his cross-sectional study was done in March 2015 at the hospitals in Shiraz University of Medical Sciences. All dispatch of an ambulance outside the hospital for 20 days researcher that the process had been registered owners. Data analysis using SPSS v.19 software and using descriptive and inferential statistics (Pearson Regression Test) were performed. Results: Ambulances were sent outside hospitals 1597 times in the mentioned period of time. The most important reason of using ambulances was receiving consultant services (20.5%), laboratory services (17.2 %) and blood transfusion (12.6 %). The consultant services related to ophthalmology (31.2 %), consulting ENT (16 %) and heart advice (7.4 %). The significant correlation was found between size of hospital and ambulance use. (p<0.01) Conclusion: In general, to apply any kind of intervention it is better to focus on advisory services and blood transfusion. Besides, it would be better to focus on ophthalmology, ENT and the heart services in order to provide better interventions. IntroductionHospital are facing various kinds of crises due to lacks and problems when providing service to patients and this leads to the improper use of hospital resources. The purpose of this study was to evaluate the use of ambulances as one of the hospital sources.MethodsThis cross-sectional study was done in March 2015 at the hospitals of Shiraz University of Medical Sciences. All sent by ambulance to outside hospital were recorded in forms that developed by the researcher based that were completed during 20 days with owners process. The data were analyzed with use of the descriptive and analytical statistics (Pearson Regression Test) in SPSS v.19.ResultsAmbulances were sent outside hospitals 1597 times in the mentioned period of time. The most important reason of using ambulances was receiving consultant services (20.5%), laboratory services (17.2 %) and blood transfusion (12.6 %). The consultant services related to ophthalmology (31.2 %), consulting ENT (16 %) and heart advice (7.4 %). The significant correlation was found between size of hospital and ambulance use. (p<0.01)Conclusion In general, to apply any kind of intervention it is better to focus on advisory services and blood transfusion. Besides, it would be better to focus on ophthalmology, ENT and the heart services in order to provide better interventions.Key wordsProductivity, ambulance, hospital