Design and Validation of the Collective Behavior Management Model for Employees of the National Bank of Iran

Subject Areas : human resource management

Gorban Ali Hazrati ¹ , Seyed moteza Ghayour ² , Maasomeh Damghani mirmahaleh ³ , hossein abbasiyan ⁴

1 -
2 - Teacher in university international imam reza mashhad
3 - Department of Educational Sciences and Psychology, Faculty of Educational Sciences and Psychology, Islamic Azad University, Aliabad Katoul, Iran
4 - Department of Mathematics and Statistics, Aliabad Katoul Branch, Islamic Azad University, Aliabad Katoul, Iran

Received: 2025-02-06 Accepted : 2025-04-20 Published : 2025-05-05

Keywords: Collective behavior, management of collective behavior, Bank Melli,

Abstract :

Background and purpose: In contemporary times, the escalating complexity of organizations and the rising prevalence of unethical and illegal conduct within workplaces have necessitated that managers prioritize the establishment and maintenance of an environment devoid of deviant and collective misconduct. The objective of this research is to design and validation of the organizational behavior management model for employees at the National Bank of Iran..

Research method: The research methodology employed a mixed-methods approach. In the qualitative component, the grounded theory strategy was utilized, whereas in the quantitative component, interpretive structural modeling was applied. The sampling techniques for the qualitative segment consisted of purposive sampling and snowball sampling, involving a total of seventeen participants. Interpretive structural modeling was employed to validate the preliminary model.

Findings: The results of the qualitative analysis indicated that the model comprises six dimensions: individual, ideological, group, occupational, structural, and cultural, along with seventeen components. The quantitative findings revealed that the dependent variables are psychological characteristics, job rights and benefits, and group cohesion. The primary variables include individual personality traits, norms, the nature of the occupation, and similar factors, which are considered critical in fostering the collective behavior of employees at the National Bank. Dichotomous variables encompass factors such as mass society culture and group homogeneity.

Conclusion: The collective conduct of employees significantly contributes to the creation of a healthy and ethical organizational environment.

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