Evaluation of Relationship between Human Resources Knowledge Sharing with Organization`s Performance with Emphasis on the Mediating Role of Intellectual Capital (Case Study: Yazd Tile and Ceramic Companies)
Subject Areas : Strategic Management Researches
1 - Associate Professor, Department of Management, Meybod University, Meybod, Iran
Keywords: Structural Equation Modeling (SEM), Intellectual Capital, Human Resources, Organizational Performance, Knowledge Sharing,
Abstract :
Today, knowledge or intellectual capital plays a more significant role in achieving competitive advantage and attaining organizational goals. Tile and ceramic industry is one of important industries in Iran. So, attention to performance in this industry is very essential. The aim of the current research is to assessment the effect of human resources knowledge sharing on performance in Yazd tile and ceramic companies with emphasizing on the mediating role of intellectual capital. The statistical population of the study was managers and experts in the tile and ceramic industry. The present research is a descriptive-correlational survey which data were collected using standard knowledge sharing, intellectual capital and organizational performance questionnaires. The validity and reliability of the questionnaires indicated that the instrumentation had a good validity and reliability. Structural equation modeling (SEM) based on partial least squares (PLS) method was used to test the research hypotheses and conceptual model. The results of data analysis showed that human, structural and relation capital have a significant effect on operational and financial performance. Also, explicit knowledge sharing and tacit knowledge sharing has a positive and significant effect on financial and operational performance, respectively. According to the findings, it can be concluded that paying attention to factors affecting knowledge sharing and promotion of intellectual capital dimensions is an effective factor in performance improvements.
Ajmal, M., Petri & Tauno H. K. Critical factors for knowledge management in project business, Emerald Group Publishing Limited. journal of knowled emanagement, 2010; 14(1):32-67.
Hosseini, H., & Razavi, S. M., Analysis of the role Depression of learning and experience on dimensions of organizational learning and innovation in department of sport and youth employment Yazd. Journal of organizational behavior Studies in Sport, 2016; 3(10):102-111. [In Persian]
-Bavik, Y. L., Tang, P. M., Shao, R., & Lam, L. W. Ethical leadership and employee knowledge sharing: Exploring dual-mediation paths. The Leadership Quarterly, 2018; 29(2): 322-332.
Ahmadian, M., & Ghorbani, R., Investigating the Relationship between Intellectual Capital and Organizational Performance (Case Study: the Ministry of Economy and Finance). Journal of Economics, 2014; 11: 111-130. [In Persian]
Cravens, K., S., Oliver, E., G., & Stewart, J., S., Can a positive approach to performance evaluation accomplish your goals? Kelley School of Business, 2010; 53, 269-279.
Safaei, A., & Khalili, S., Application of multi criteria decision making methods for financial performance evaluation of companies traded on Tehran Stock Exchange, Journal of Executive Management, 2016; 7(14): 53-71. [In Persian]
Sardo, F., Serrasqueiro, Z., & Alves, H., On the relationship between intellectual capital and financial performance: A panel data analysis on SME hotels. International Journal of Hospitality Management, 2018; 75: 67-74.
Bontis, N., Ciambotti, M., Palazzi, F., & Sgro, F., Intellectual capital and financial performance in social cooperative enterprises. Journal of Intellectual Capital, 2018; 19(4): 712-731.
Darabi, R., Nasiri, M., & Molaii eel zoleh, A., Investigation the impact of intellectual capital on knowledge management processes by organizational culture (Case study: Mazandaran University of Medical Sciences. jha. 2017; 20 (68) :65-74. [In Persian]
Salili, S., Hamidizadeh, M., Gharecheh, M., Haji Karimi, A. (2019). Marketing Knowledge Management Functions on Empowering Competitive Advantages. Journal of Business Administration Researches, 11(21), 403-425. [In Persian]
Zebal, M., Ferdous, A., & Chambers, C. (2019). An integrated model of marketing knowledge–a tacit knowledge perspective. Journal of Research in Marketing and Entrepreneurship.
Bawkhani, A., The Effect of Intellectual Capital on Knowledge Management in Knowledge-Based Organizations (Case Study: The Atomic Energy Organization of Iran). Library and Information Science, 2017; 6(2): 24-40. [In Persian]
Joia, L., & Lemos, B., Relevant factors for tacit knowledge transfer within organisations, Journal of Knowledge Management, 2010; 14(3): 410-427.
Wu, L., & Hu, Y. P. (2018). Open innovation based knowledge management implementation: a mediating role of knowledge management design. Journal of Knowledge Management.
Fawa, S., Tajdaran, M., & Rezaei Sharif Abadi, S., Situation of Infrastructure Components of Knowledge Sharing Implementation in the Insurance Industry, Library and Information Research, 2014; 3: 315-346. [In Persian]
Haji Karimi, A., Mansorian, T. (2013). Investigating the Role of Customer Knowledge Management in Organizational Performance Improvement. Journal of Business Administration Researches, 4(8), 75-92. [In Persian]
Alsharo, M., Gregg, D., & Ramirez, R., Virtual team effectiveness: The role of knowledge sharing and trust. Information & Management, 2017; 54(4); 479-490.
Namdar Zangeneh, S. (2013). The Impact of Intellectual Property on Technology Transfer Effectiveness in Pure and Innovative Imitation Stages. Journal of Business Administration Researches, 5(9), 65-84. [In Persian]
Ghulich Lay, B., Knowledge Management: The Process of Creating, Dividing and Using Intellectual Capital in Business, Tehran: Samt Publication, 2017. [In Persian]
Amado, C., A., F., Santos, S., P., & Marques, P. M., Integrating the Data Envelopment Analysis and the Balanced Scorecard approach for enhanced performance assessment. Omega, 2012; 40: 390-403.
Zarei Mahmoudabadi, M., Azar, A., & Emrouznejad, A., A novel multilevel network slacks-based measure with an application in electric utility companies, Energy, 2018; 158: 1120-1129.
Taherizade, A., Mirghafoori, S. H., & Naser Sadrabadi, A., Investigating the Relationship between Social Capital, Organizational Entrepreneurship, and Organizational Performance by SEM and BSC Hybrid Approach: A Case Study. jha. 2018; 21 (72) :77-89. [In Persian]
Mahmoudzadeh, M., & Efati Baran, F., The Impact of Intellectual Capital on the Financial Performance of Banks in Iran, Risk Modeling and Financial Engineering, 2017; 2(1): 60-79. [In Persian]
Philsoophian, M., & Akhavan, P., The effect of knowledge sharing behavior on organizational performance (Case Study: Iranian Space Agency). Journal of Information Processing and Management. 2017; 32 (3) :713-730. [In Persian]
Jafari, M., Rezaee, F. (2016). To evaluate the impact of knowledge management marketing on the banking industry performance of Iran. Journal of Business Administration Researches, 8(16), 79-98. [In Persian]
-Shujahat, M., Sousa, M. J., Hussain, S., Nawaz, F., Wang, M., & Umer, M. (2019). Translating the impact of knowledge management processes into knowledge-based innovation: The neglected and mediating role of knowledge-worker productivity. Journal of Business Research, 94, 442-450.
Pirozzi, M. G., & Ferulano, G. P., Intellectual capital and performance measurement in healthcare organizations: An integrated new model. Journal of Intellectual Capital, 2016; 17(2), 320-50.
Ellinger, A., Findley Musgrove C, Ellinger A, Bachrach D, Elmadag Bas A, Wang Y. Influences of organizational investments in social capital on service employee commitment and performance. Journal of Business Research 2013; 66 (8): 1124-33.
Shahpasand, M., Savari, M., & Sarani, V., The Effect of Intellectual Capital on Knowledge Management: Study on Agriculture Organization Experts in Kurdistan Province. International Journal of Business and Social Science, 2013; 4(12): 321-327.
Tan, H. P., Plowman, D. & Hancock, P. (2007). Intellectual capital and financial returns of companies. Journal of Intellectual Capital. 8(1). 76-95.
Chao, C. Y., Hwu, S. L. & Chang, C. C., Supporting interaction among participants of online learning using the knowledge sharing concept, Turkish Online Journal of Educational Technology, 2011; 10(4): 311-319.
Wang, Z., Wang, N., & Liang, H., Knowledge sharing, intellectual capital and firm performance. Management decision, 2014; 52(2): 230-258.
Bontis, N., Assessing knowledge assets: a review of the models used to measure intellectual capital. International Journal of Management Reviews. 2001; 3(1): 41-60.
Oli, M. R., Hajizadeh, H., & Saeedi, M., The Relationship Between Intellectual Capital and Producer of Pharmaceutical Companies, Financial Accounting and Audit Research, 2016; 5(8): 73-91. [In Persian]
Hossein Pour, D., & Azar, M., Developing an Appropriate Model for the Improvement of Organizational Performance Based On Two Approaches: Intellectual Capital And Social Capital, Journal of Development Evoluation Management, 2011; 3(7): 19-29. [In Persian]
Yasini, A., & Shiri, A., The effect of teachers’ self-motivation and social capital on their willingness to share tacit and explicit knowledge, Journal of Management System, 2014; 3(8): 87-113. [In Persian]
Piran, M., & Nastiezaie, N., The Relationship between Intellectual Capital and Social Responsibility and Ethical Behavior among Faculty Members. Iranian Journal of Medical Education. 2016; 16: 454-464. [In Persian]
Stevo, P., The influence of intellectual capital on export performance, Journal of Intellectual Capital, 2012; 13(2): 248 – 261.
Davari, A., Rezazadeh, A. (2017). Structural Equation Modeling with Software PLS. Jahad University Press, 240.
Feyz, D., Zarei, A., & Mohsenzadeh, Y., Investigating the relationship between knowledge management and strategic thinking formulation by explaining the mediating role of intellectual capital in knowledge based companies. Journal of Strategic Management Researches. 2018; 24(70): 15-44. [In Persian]
Seleim, A., & Khalil, O., Understanding the knowledge management-intellectual capital relationship: a two-way analysis. Journal of Intellectual Capital, 2011; 12(4), 586-614.
Lin C.Y., & Kuo T.H. The mediate effect of learning and knowledge on organizational performance. Industrial Management & Data Systems, 2007;107(7): 1066-1083.
Moshabaki, A., Bastam, H., & Deh Yadegari, S., Enhancing Organizational Performance through Intentional Organizational Forgetting: Case study. jha. 2012; 15 (48) :93-105. [In Persian]
_||_
