Presenting a Proposed Model to Reduce Organizational Silence (Case Study: General Directorate of Islamic Culture and Guidance of North Khorasan)

Subject Areas : Behavioral Studies in Management

Mohammad Eshraghi ¹ , Roya Afrasiyabi ² , Gholamali Ahmadi ³

1 - PhD Student in Educational Management, Islamic Azad University, North Tehran Branch, Tehran, Iran
2 - PhD in Educational Management, Faculty of Humanities, Islamic Azad University, Bojnourd Branch, Iran.
3 - Associate Professor, Faculty of Humanities, Tarbiat Dabir Shahid Rajaei University.

Received: 2021-10-02 Accepted : 2021-12-06 Published : 2021-12-22

Keywords: Organizational silence, silence, Organizational behavior, Organizational Silence Factors,

Abstract :

Although in today's fast-paced world, enjoying the ideas, suggestions and ideas of employees is one of the prerequisites for organizational development and one of the factors influencing organizations to outperform competitors, the emergence of several factors has led employees to participate in They do not express their views in organizations and in other words they prefer to remain silent. Despite the differences in the definitions of thinkers, they all agree on one thing, the lack of knowledge, information and opinions of employees that can cause serious damage to both the organization and the employee. Among the reasons for this phenomenon in the studies can be imagined by the manager's inability to do the job, the perception that they will not receive a positive response, the perception that it might harm others, the personality characteristics of the senior manager, the way staff interact, the fear of managing negative feedback, and Population differences and other reasons cited. The purpose of this study was to identify the factors causing organizational silence and its possible consequences by qualitative and thematic analysis based on interviewing method and by quantitative method using questionnaire. The statistical population of the present study consists of the North Khorasan Islamic Culture and Guidance Bureau, which was selected by stratified sampling method and Lisrel8, MAXQDA10 and Spss18 softwares were used for data analysis. After analyzing the data, factors such as lack of meritocracy, fear, lack of motivational managers, managers' mental attitudes, employee profitability, social learning have been identified and discussed as factors causing organizational silence.

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