The role of information and communication technology in establishing a knowledge management system with a Meta-Synthesis approach
Subject Areas : Educational managementabbass zamani 1 , leila hosseinitabaghdehi 2 , hossein momeni mahmouei 3
1 - faculty of member of sari unit islamic azad university
2 - Associate professor of educational management, ramsar branch, islamic azad university, ramsar, iran
3 - Department of education
Keywords: ", "Information and Communications Technology", " Knowledge management system", "Establishment, "Meta- Synthesis",
Abstract :
The purpose of this study is the role of ICT in establishing a knowledge management system with a Meta- Synthesis approach in General Department of Education of Mazandaran Province. The method of the present study is qualitative with fundamental purpose, which has been collected in a hybrid and using the seven-step model of Sandlowski and Barroso (2007). The statistical population of this research is the previous available researches in the field of knowledge management and the criterion of statistical sample size is theoretical adequacy. after designing a research question, a systematic search was examined during the years (2000 to 2020). After performing the metasynthesis and review steps, 14 articles out of 152 articles were found. The results showed that the components of technological capabilities (mastery of related software, increasing efficiency and interactions using the internal network and the ability to use the Internet for educational and research purposes) and the component of technological infrastructure (Existence of up-to-date technological infrastructure and equipment, creation of technological knowledge base, creation of virtual discussion mechanisms, existence of optical fiber and personal computers, necessary support in the field of technology, the documentation of experiences and use of internet and intranet) can be cited
Akbari, P. (2019). Designing a Model of Factors Affecting the Establishment of Strategic Knowledge Management System in Payame Noor University of the West by Mixed Method (Quantitative and Qualitative), Information and knowledge management, DOI: /10030473/ MRS.2019.45320.1374. (in Persian).
AlamTabriz, A., & Abbasi, M. (2016). Information technology capabilities impacts on organizational performance through knowledge obsortive capacity and organizational learning, Quarterly Journal of BI management studies, 5(17), 1-27. (in Persian).
Aligholizadeh, M., & Farhadian, A. (2020). Emerging Information-Communication Technologies and Knowledge Management in Research Centers, Case Study: Institute of Humanities and Cultural Studies, Media and Culture, 10 (1), 189-214. (in Persian).
Akhavan, P., & Hosseini, M. (2016). Social capital, knowledge sharing, and innovation capability: an empirical study of R وD teams in Iran. Technology Analysis Strategic Management, 28(1), 96-113. (in Persian).
Bhatt, F. (2008). Knowledge Management in Organizations, Examining the Interaction Between Technologies Techniques and People. Journal of knowledge management, 27, 23- 37.
Bloodgood, J.M., & Salisburg, W.D. (2001). Understanding the influence of organizational change strategies on information technology and knowledge management strategies, Decision support systems, 31, 55-69.
Chang, C. M., Hsu, M. H., & Yen, C. H. (2012). Factors Affecting Knowledge Management Success: The Fit Perspective. Journal of Knowledge Management, 16(6), 847-861.
Chong, S. C., & Choi, Y. S. (2005). "Critical Factors in the Successful Implementation of Knowledge Management", Journal of Knowledge Management Practice, 5. Retrieved from www.tlainc.com/articl90.htm.
Dehghani, M., Yaghoobi, N.M., Mooghli, A.R., & Vazifeh, Z. (2017). Three- Layer pattern for feasibility and stablishment of knowledge management by Meta-Synthesis Method integrated approach, Quarterly Journal Of Public Organizations Management, 5(2), 93-107. (in Persian).
Dolati, H, Enayati, T, Zameni, F. (2014). Investigating the role of information technology in the process of knowledge management system (Case study of Imam Khomeini University of Marine Sciences), Quarterly Journal of Management in Marine Science Education, 2, 3-11. (in Persian).
Ebrahimpour Azbari, M, Moradi, M, Mirfallah Mochali, R. (2017). The Impact of Information Technology Capability on the Company's Performance with the Mediating Role of Knowledge Absorption Capacity, 2nd Babolsar International Industrial Management Conference. (in Persian).
Eigirdas, Z. (2014). Knowledge management in open innovation paradigm context: high-tech sector perspective, Procedia - Social and Behavioral Sciences. 001, 003 – 062. Flynn, A .E. (2014). Knowledge Management Process: The Care and Feeding of Knowledge Workers, in th Annual International Supply Management Conference.
Frost, A. (2014). A Synthesis of Knowledge Management Failure Factors. Knowledge Management Tool Journal. www.knowledge-management-tools.net/failure.html
Glynn, L. (2006). A critical appraisal tool for library and information research. Library Hi Tech 24, (3): 387-399.
Hemsley, J., & Mason, R. (2013). Knowledge and Knowledge Management in the Social Media Age, Journal of Organizational Computing and Electronic Commerce, 32,0-3,022-006.
Karimi, J., Zardoshtian, Sh., & Hosseini, M. (2018). The Effect of Information and Communication Technology and Strategic Thinking on Implementation of Knowledge Management in sport and youth administrations of west of Iran, Journal of communication management in sports media, 6(1), 43-52. (in Persian).
Lee, H., & Choi, B. (2003). Knowledge management enablers, processes and organizational performance: An integrative view and empirical examination, Journal of management information systems, 20(1), 179-228.
Lidner, F., & Wald, A. (2011). Success factors of knowledge management in temporary organizations. International Journal of project management, 29(7), 877-888.
Luthra, S., Garg, D., & Haleem, A. (2016). The impacts of critical success factors for implementing green supply chain management towards sustainability: an empirical investigation of indian automobile industry, Journal of cleaner production, 121, 142-158.
Mariel A. Ale, CM. Toledo, Omar, C, María R. (2014). A conceptual model and technological support for organizational knowledge management.
Mehrabi, J, Dekameni, M., & Nasiri, R. (2017). Investigating the feasibility of establishing a knowledge management system in the governorate (Case study: Hamedan governorate), Quarterly Journal of Management and Accounting Studies, 3 (1), 112-123. (in Persian).
Mehralian Gh, Nazari J. A, Ghasemzadeh P. (2018). The effects of knowledge creation process on organizational performance using the BSC approach: the mediating role of intellectual capital, Journal of Knowledge Management, 22(4), 802-823.
Mohammadi, K., khanlari, A., Sohrabi, B. (2009). Organizational readiness assessment for knowledge management. International Journal of knowledge management, 5(1): 29-45. (in Persian).
Motalebi, A, Alipour, A, Nasri, F. (2013). Identifying the effective factors on the implementation of knowledge management in higher education institutions and ranking them by fuzzy TOPSIS method, Quarterly Journal of Educational Management Research, 5 (1), 109-130. (in Persian).
Migdadi, M. (2016). Knowledge enablers and outcomes in the small- and- medium sized enterprises, industrial management & Data systems, 109(6), 840-858.
Nikhil M, Dianne, H. (2014). Information Technology and Knowledge in Software Development Teams: The Role of Project Uncertainty, Information & Management, http://dx.doi.org/01.0100/j.im.3103.13.116.
Ogiela, L.(2015). Advanced techniques for knowledge management and access to strategic information. International Journal of Information Management, 35 , 154–159.
Panahi, B. (2018). The effect of applying information technology on competitive advantage with moderating role of knowledge management, science and techniques of information management, 4(3), 129-151. (in Persian).
Pourasadi, M, Angzi, A. (2016). Identifying and prioritizing the main factors of success in implementing knowledge management in ground force commando training centers, NAJA Human Resources Quarterly, 11 (45), 75-100. (in Persian). Porsrajian D. Olia M. Soltani Ali Abadi M. (2013) "Determination and Prioritization of Barriers to Knowledge haring in Universities and Higher Education Centers Case Study of Imam Javad Higher Education Institution", Quarterly Journal of Parks and Centers Growth, 9(34), 43 -34. (in Persian).
Ramzani, A., Madhoshi, M., Fallah Lajimi, H.R., & Razeghi, N. (2019). A model of knowledge management implementation at the university of mazandaran, Journal of productivity management, 13(50), 89-117. (in Persian).
Razini, R., Sina, M. (2018). Providing a comprehensive classification of key factors affecting the establishment of organizational knowledge management, Quarterly Journal of Strategic Organizational Knowledge Management of Imam Hossein University (AS), 1 (1), 133-168. (in Persian).
Razini, R., Ebrahimi, K. (2015). Review of statistical process control (SPC) implementation frameworks and provide a hybrid model for Iranian organizations, the second international conference on management tools and techniques in Tehran. (in Persian).
Sadri, A. (2018). Establishment of knowledge management in Iranian universities, research in educational systems, 43, 67-41. (in Persian).
Sandelowski, Margaret, and Julie Barroso. (2007). Handbook for synthesizing qualitativeresearch,New York, NY: Springer. Sandelowski, M. & Barroso, J. (2007). Handbook for synthesizing qualitative research. Springer Publishing Company. Santoro, G., Vrontis, D., Thrassou, A., & Dezi, L. (2018). The internet of things building a knowledge management system for open innovation and knowledge management capacity, technological forecasting and social change, 136(3), 347-354. Shabani, A., Mohammadi Ostani, M., & Foroudgar, H. (2012). Identifying, reviewing and ranking the factors affecting the implementation of knowledge management using TOPSIS technique (Case study: Shiraz University of Medical Sciences), Health Information Management, 9 (3), 318-326. (in Persian).
Shafiee Nikabadi, M., Zameni Khojasteh, J. (2015). The role of information technology tools in relation to the capacity to absorb knowledge and organizational learning in Tehran Social Security hospitals, scientific Information Database, 12 (5), 575-583. (in Persian).
Singh, A.K., & Sharma, V. (2011). Knowledge management antecedents and its impact on employee satisfaction. The Learning Organization, 18(2), 115-130.
Wong, KY., Spinwal, L.E. (2005). An empirical study of the important factors forknowledge-management adoption in the SME sector, Journal of knowledge Management, 9(3), 64-82.
Yousefi Gorji, N, Ismailpour, M, Islambolchi, A, Rabiee Mandjin, M, R, & Amirkabiri, A. (2019). Key Factors of Success in Implementing Knowledge Sharing (Research Sample: General Department of Education of Mazandaran Province), Scientific Journal of Strategic Organizational Knowledge Management, 2 (6), 139-179. (in Persian).
_||_