The impact of information technology management on green electronic supply chain (case study: Khorramshahr customs staff)
Subject Areas : marketingFereydoun Omidi 1 , Azadeh Sanjori 2
1 - Department of Business Management, Khoramshahr International Branch, Islamic Azad University, Khoramshahr, Iran
2 - Department of Business Management, Khoramshahr International Branch, Islamic Azad University, Khoramshahr, Iran
Keywords: Information Technology, information technology management, Customs, Green Electronic Supply Chain,
Abstract :
The expansion of information technology in various structures of society in today's world has caused the increase in the speed of providing services by manufacturers as one of the important and fundamental factors and issues in customer retention and customer relationship management. and the use of electronic tools and e-commerce has played an essential role in this.This research addressed the impact of information technology management on the green electronic supply chain (case study: Khorramshahr Customs). The research method in this research is a survey. The statistical population of the current study is the employees of Khorramshahr Customs. The statistical sample was selected based on the Karjesi and Morgan table and by a simple stratified random method. The statistical sample was 384 employees of Khorramshahr Customs. The results of the hypothesis test showed that information technology management on the green electronic supply chain in Khorramshahr Customs has a positive effect. Information technology management has a positive effect on internal integration in Khorramshahr Customs. Internal integrity has a positive effect on the green electronic supply chain in Khorramshahr Customs. Internal integrity has a positive effect on the relationship between information technology management and green electronic supply chain in Khorramshahr Customs. has a positive
