طراحی الگوی رفاهی کارکنان ادارات ثبت اسناد و املاک به منظور ارتقای کارایی و موفقیت (باتأکید بر استان آذربایجان شرقی)
محورهای موضوعی : مدیریت(منابع انسانی)
آرزو مهدی پور
1
,
صادق ملکی آوارسین
2
,
جهانگیر یاری
3
,
زرین دانشور
4
1 - دانشجوی دکتری گروه مدیریت آموزشی، واحد تبریز، دانشگاه آزاد اسلامی، تبریز،ایران
2 - دانشیار گروه علوم تربیتی، واحد تبریز، دانشگاه آزاد اسلامی، تبریز،ایران
3 - استادیار گروه علوم تربیتی، واحد تبریز، دانشگاه آزاد اسلامی، تبریز،ایران
4 - استادیار گروه علوم تربیتی، واحد تبریز، دانشگاه آزاد اسلامی، تبریز،ایران
کلید واژه: رفاه اجتماعی, رفاه ذهنی, الگوی رفاهی, رفاه عینی, کارکنان ثبت اسناد,
چکیده مقاله :
بهره‌وری نیروی انسانی یکی از دغدغه های اصلی مدیران سازمان ها است و همواره در صدد شناسایی عوامل مؤثر بر آن هستند که امور رفاهی کارکنان یکی از این عوامل است. هدف از تحقیق حاضر، شناسایی مؤلفه های امور رفاهی کارکنان ثبت اسناد و املاک استان آذربایجان شرقی به منظور ارائۀ الگوی مناسب می باشد. رویکرد پژوهش از نوع کیفی است که با استفاده از راهبرد فراترکیبی وروش تحلیل محتوا انجام شده است. جامعه مورد مطالعه، 110 عنوان از مقالات، پایان نامه ها و کتب داخلی و خارجی در فاصله زمانی 2015 تا 2022 (1394-1400) می باشد که از این تعداد 56 مورد که سنخیت بیشتری با هدف تحقیق حاضر داشتند- به صورت هدفمند به عنوان نمونه انتخاب، کدگذاری و طبقه بندی و سپس مضامین اصلی استخراج، تلفیق، بازاندیشی و بازآرایی شده اند. یافته ها نشان می دهند که الگوی رفاهی در سه بعد ذهنی، عینی و اجتماعی قابل طبقه بندی است؛ به طوری که مضامین اصلی رفاه ذهنی شامل مقوله های دوازده گانه، رفاه عینی شامل مقوله های هشت گانه و رفاه اجتماعی شامل مقوله های دوازده گانه می باشد. توجه به ابعاد مختلف امور رفاهی کارکنان ادارۀ ثبت بیش از پیش ضرورت داشته و می توان با استفاده از الگوی طراحی شده برای رفاه کارکنان، زمینه های مناسبی برای سلامتی و رضایت شغلی آنان فراهم کرد و از این طریق بهره‌وری آنان را افزایش داد.
Human resource productivity is one of the main concerns of managers of organizations, and they always try to identify factors affecting productivity, one of which is employee welfare. The purpose of the present research is to identify the components of the welfare affairs of the property and document registration staff in East Azerbaijan Province in order to provide a suitable model. In this qualitative research, metacombination strategy and content analysis are employed. The studied population included 110 articles, dissertations and Persian and English books written from 2015 to 2022, among which 56 items that were more relevant to the purpose of the present research were purposefully selected as the sample of the study, coded and classified. Then, the main themes were extracted, consolidated, rethought and rearranged. The findings show that the well-being model can be classified into three dimensions: mental, objective and social: the main themes of mental well-being include twelve categories, the objective well-being includes eight categories, and the social well-being includes twelve categories. Therefore, it seems crucial to pay attention to various dimensions of the welfare of the registry office employees. The present model, designed for the welfare of the employees, makes it possible to provide suitable grounds for their health and job satisfaction, and in this way, increase their productivity.
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_||_Amirkhani, T., & Burhani, T. (2015). Motivation of public sector employees: study of the effect of job characteristics and employees' welfare. Iranian Management Sciences Quarterly, Bahar, year11, number41, pp.73-98, (In Persian).
Amirkhani, T., & Sephovand, R., & Arifnejad, M. (2016). Human resource management tasks and organizational performance: by examining the role of social and psychological capital. Iranian Management Sciences Quarterly, (34), 105-124,( In Persian ). ISSN: 2588-4573.
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Azizi, N., &Jaafari, P., &Gholami, K., & Isisabad, S. (2016). How Kurdistan teachers perceive their well-being and the factors affecting it based on the foundation's data approach. Journal of Educational Sciences of Shahid Chamran University of Ahvaz, year 24, number 2, pp.109-128,(In Persian).
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Bargahi, H. (2017). Mental well-being and factors affecting it among young people living in Tehran, Tehran, master's thesis of Allameh Tabatabai University 1-196.( In Persian ).
Bradaran, M., & Hosseinpour, N. (2014). The relationship between the social capital and the mental performance of employees of the Ministry of Welfare and Social Security, Social Welfare Research Quarterly, 13(49), 41-66.( In Persian ).
Barghi, p. (2021). The effect of employee well-being and job stress on employee commitment in the municipalities of Gilan province, Journal of New Research Approaches in Management and Accounting, 5(19), pp. 954-962,( In Persian ). ISSN: 2588-4573
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Burhani, T., & Hadizadeh, A.(2015). A study of the influencing factors on employees' mental well-being, Public Administration Perspectives Quarterly, Fall, No. 27,( In Persian ).
Camfield, Laura; Guillen-royo, Monica; Velazco, Jackeline. (2010). Does needs satisfaction matter for psychological and subjective well-being in developing countries, A Mixed-Methods Illustration from Bangladesh and Thailand, Journal of Happiness studies, Vol.11 , Issue4 .
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Cotton, p., &Hart, p.(2015). Occupational well-Being and performance, A Review of organizational Health Research, Insight SRC pty Ltd and the university of Melboure, Australia, 38(2), 118-127.
Darvishi, B., & Omidi, M., &Esmat, F.(2016). Multidimensional approach to mental well-being case study: Ilam University employees, Economic Modeling Quarterly, Winter,Year 10, Number 4, Pages 75-100,(In Persian).
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Ebrahimi, M. (2017). A look at social welfare researches in Iran, Tehran, Social Security Quarterly, 13(46), 1-32. ( In Persian ).
Elmi, G., & Hamidieh, B. (2010). The consequences of welfare culture for religiosity, Tehran, Islamic Philosophy and Kalam Quarterly, year 43, number 2, 83-101.( In Persian ).
Esco, A., &Pir Alalai, N., &Yazdan Panah, A.A. (2016). The effect of leadership style on employees' well-being (Case study: employees of the General Department of Education, Tehran), Allameh Tabatabai University Leadership and Educational Management Research Quarterly. Summer, second year, number 8, pp. 71-95,( In Persian ).
Farin, H., &Peyman, Z., &Seyyedi, A. (2018). Effects of biophilic design patterns on the health and well-being of employees: a systematic review, ergonomics research paper, Zamestan, year 7, number 4, 1-11.,(In Persian).
Qarakhani, M. (2014). Welfare policies of faculty members in Iran, Tehran, Social Sciences Quarterly, No. 21(66), 126-168. ( In Persian).
Fazli, N., &Gardoni, R. (2008). Welfare and Constructive Discourse, Tehran, Social Sciences Quarterly, No. 15(41), 125-161. ( In Persian).
Firouzabadi, A., & Hosseini, R. (2014). The relationship between trust, awareness and social network with social welfare in Tehran, Tehran, Social Welfare Quarterly, 13th year, number 49, 7-39.( In Persian).
Firouzabadi, A. (2010). Parallelism and inconsistency in Iran's welfare system, Tehran, Social Science Monthly Book, 14th year, number 34,( In Persian).
Fouladiyan, M., & Fatemi, Z., & Ghafarizadeh, M. (2008). Theoretical foundations of the welfare state from Popper's point of view, Mashhad, Journal of Social Sciences of Ferdowsi University of Mashhad, 2(5), 141-160. (In Persian).
Frey, B., & Stutzer, A. (2000) Happiness, Economy and Institutions, Economic Journal, 110(466), 918-938.
Furuto, S. (2013). social welfare in East Asia and pacific, New York, Columbia university press., 23(3), 342-343.
Hanifar, H., &Emami, M., &Pourabrahim, S.(2010). Surveying and measuring the job suitability of employees and providing solutions to improve it, Tehran, Management and Human Resources Quarterly in the Oil Industry, No. 4(11), 41-58. (In Persian).
Hechter, M. (2015). Karl-dieter, social norms, russell sage foundation.
Hezarjaribi, J., & safari Shali, R. (2011). Social welfare and factors affecting it, Tehran, Journal of Urban Research and Planning, second year, number 2(5), 1-22. (In Persian).
Holman, D. (2018) Employee wellbeing in call center, Journal of Human Resource Management ,12(4), 35-50.
Issa Khani, A., & Barazandeh, L. (2015). The effect of social support on employees' well-being through the mediation of work addiction and work attachment, Imam Hossein University Human Resources Management Research Quarterly, Fall, Year 7, Number 3. pp. 108-83,( In Persian ).
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