پیش بینی میزان بهره وری هیئت های ورزشی از طریق مدیریت کیفیت جامع (TQM)
محورهای موضوعی : مدیریت در ورزشمهدی بارانی 1 * , مهدی طالب پور 2 , محمد کشتی دار 3
1 - گروه مدیریت ورزشی، دانشکده علوم ورزشی، دانشگاه فردوسی مشهد، ایران
2 - استاد مدیریت ورزشی، دانشکده علوم ورزشی، دانشگاه فردوسی مشهد، ایران
3 - استاد مدیریت ورزشی، دانشکده علوم ورزشی، دانشگاه فردوسی مشهد، ایران
کلید واژه: بهره وری, مدیریت کیفیت جامع, هیئت ورزشی,
چکیده مقاله :
چکیدهپژوهش حاضر با هدف پیش‌بینی میزان بهره‌وری هیئت‌های ورزشی استان خراسان رضوی از طریق مدیریت کیفیت جامع و ارائه راهکار برای افزایش بهره وری در هیئت های ورزشی استان خراسان رضوی انجام گرفت. این پژوهش از نوع توصیفی،تحلیلی وکاربردی میباشد؛ روش نمونه گیری آن از طریق کل شمار انجام گرفت؛ جامعه آماری آن تمام کارکنان، روسا و مدیران هیئت‌های ورزشی استان خراسان رضوی بود؛ در این پژوهش از پرسش نامه استاندارد مدیریت کیفیت جامع (رحیمی،1396) و پرسش نامه مقیاس سنجش میزان بهره‌وری در سازمان (شریفی،1390) استفاده شد و پایایی این پرسش نامه ها به ترتیب برابر آلفای کرونباخ 88/0 و 88/0 مورد تایید قرار گرفت. آزمون رگرسیون و آماره دوربین واتسون مشخص کرد که مدیریت کیفیت جامع توانایی پیش بینی بهره وری را دارد به این معنی که 10 درصد از تغییرات بهره‌وری مربوط به حمایت و رهبری مدیریت عالی سازمان، 9 درصد از تغییرات بهره وری مربوط به برنامه ریزی استراتژیک و 10 درصد از تغییرات بهره وری مربوط به شناسایی و آموزش کارکنان میباشد. با توجه به نتایج تحقیق و تغییرات به وجود آمده در بهره وری با استفاده از مدیریت کیفیت جامع، سازمان های ورزشی به خصوص هیئت های ورزشی مورد تحقیق باید اهتمام ویژه ای به اجرایی کردن و استمرار در استفاده از مدیریت کیفیت جامع داشته باشند،زیرا استقرار سیستم مدیریت کیفیت جامع در دهه های گذشته به‌عنوان راهکاری مؤثر برای پیاده سازی کیفیت فراگیر، افزایش بهره‌وری، اثر بخشی و توسعه پایدار سازمان‌ها و مؤسسات ورزشی موردتوجه قرار گرفته است.
AbstracThe purpose of this study was to predict the Productivity of Khorasan Razavi athletic boards through comprehensive quality management and to present a strategy for increasing productivity in Khorasan Razavi sport associations. This research is a descriptive, analytical and applied study. The sampling method was the whole population. The statistical population consisted of all staff, chiefs and managers of Khorasan Razavi province. (Rahimi, 2017) and Organizational Productivity Scale Questionnaire (Sharifi, 2011) were used and the reliability of these questionnaires was confirmed by Cronbach's alpha as 0.88 and 0.88, respectively. The Watson Camera Regression and Statistics test showed that comprehensive quality management is able to predict productivity, meaning that 10% of productivity changes related to support and leadership of top management of organization, 9% of productivity changes related to program Strategic planning and 10% of productivity changes are related to staff identification and training. Considering the results of the research and the changes in productivity using comprehensive quality management, sports organizations, especially the sports boards under study, should pay particular attention to implementing and continuing to use comprehensive quality management. Since the establishment of a comprehensive quality management system in the past decades, it has been considered as an effective way to implement inclusive quality, increase productivity, effectiveness and sustainable development of sport organizations and institutions.
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