تعیین اولویت ابعاد، مولفه‌ها و شاخص‌های ارتقای اثربخشی دوره‌های آموزش ضمن خدمت کارکنان ستاد مرکزی وزارت بهداشت، درمان و آموزش پزشکی
محورهای موضوعی : -مدیریت خدمات بهداشتی و درمانیزهرا یوسفی 1 , محمدنقی ایمانی 2 , حسینعلی جاهد 3
1 - دانشجوی دکتری مدیریت آموزشی، واحد تهران غرب، دانشگاه آزاد اسلامی، تهران، ایران
2 - دانشیار مدیریت آموزشی، دانشگاه آزاد اسلامی، واحد رودهن، تهران، ایران
3 - استادیار مدیریت آموزشی، واحد تهران غرب، دانشگاه آزاد اسلامی، تهران، ایران
کلید واژه: آموزش ضمن خدمت, تعیین اولویت, اثربخشی آموزش,
چکیده مقاله :
مقدمه: وضع موجود آموزش ضمن خدمت در وزارت بهداشت این که آموزش‌ها مبتنی بر الگوهای سنتی بوده و محتوای این دوره‌ها با نیازهای آموزشی کارکنان همسویی ندارد. هدف پژوهش حاضر، تعیین اولویت ابعاد، مولفه‌ها و شاخص‌های ارتقای اثربخشی دوره‌های آموزش ضمن خدمت کارکنان ستاد مرکزی وزارت بهداشت، درمان و آموزش پزشکی می‌باشد.روش پژوهش: روش تحقیق، توصیفی پیمایشی، از نظر هدف در حیطه تحقیقات کاربردی و از نظر نحوه گردآوری داده ها جزو تحقیق آمیخته اکتشافی است. در بخش کیفی، با 10 نفر از خبرگان دانشگاهی که به شیوه نمونه‌گیری دردسترس انتخاب شدند، مصاحبه‌های نیمه ساختاریافته انجام شد. روایی و پایایی مصاحبه‌ها توسط مصاحب‌شوندگان تایید و داده‌ها از طریق کدگذاری متن تحلیل شد. در بخش کمی، بعد از استخراج ابعاد، مولفه‌ها و شاخص‌های موردنظر، پرسشنامه‌ای طراحی و بین 351 نفر از کارکنان ستاد مرکزی انتخاب‌شده به روش نمونه‌گیری تصادفی ساده توزیع و داده‌ها با نرم‌افزار SPSS24 تحلیل شد.یافته‌ها: در راستای تحقق هدف تحقیق، اقدامات انجام شده شامل مصاحبه با صاحب‌نظران، تحلیل محتوای مطالب از طریق کدگذاری، توزیع پرسشنامه و تحلیل داده‌ها با کمک آزمون فریدمن که در نهایت اولویت ابعاد، مولفه‌ها و شاخص‌های استخراج‌شده مشخص گردید. مقدار میانگین رتبه با بیشترین اولویت بُعد مسئولیت‌پذیری به جای احساس وظیفه 4/3269 و مولفه جلوگیری از انزاوی شغلی 4/3153 می‌باشد.نتیجه‌گیری: یافته‌های تحقیق این که از بین ابعاد و مولفه‌های استخراج‌شده، به بُعد مسئولیت‌پذیری به جای احساس وظیفه و به مولفه جلوگیری از انزوای شغلی بیشترین توجه وجود داشت.
Introduction: The current situation of in-service training in the Ministry of Health is that the training is based on traditional patterns and the content of these courses is not aligned with the training needs of the staff. The purpose of the present research is to determine the priority of the dimensions, components and indicators of improving the effectiveness of the training courses while serving the staff of the central headquarters of the Ministry of Health, Treatment and Medical Education.Methods: Descriptive survey research method is a mixed exploratory research in terms of practical purpose and in terms of data collection method. In the qualitative section, semi-structured interviews were conducted with 10 university experts who were selected through available sampling. The validity and reliability of the interviews were confirmed by experts and the data were analyzed through text coding. In the quantitative part, a questionnaire was designed and distributed among 351 selected staff by simple random sampling method and the data was analyzed with SPSS24 software.Results: In order to achieve the goal and determine the priority of dimensions, components and indicators, the data was analyzed by Friedman test, and the average value of the rank with the highest priority of the dimension is 4.3269 and the component is 4.3153.Conclusion: The findings of the research show that among the extracted dimensions and components, there was the most attention to the dimension of responsibility instead of the sense of duty and to the component of preventing occupational isolation.
1- Stylianou P, Zembylas M. Engaging with issues of death, loss, and grief in elementary school: Teachers’ perceptions and affective experiences of an in-service training program on death education in Cyprus. Theory & Research in Social Education, 2021 Jan 2; 49(1): 54-77.
2- Tarazi M, Parsa Moein K, Afkaneh S. Identifying the Affecting Criteria and Components on the Effectiveness of in-service Training Courses for Employees of the Refah Bank. Career and Organizational Counseling, 2020 Mar 20; 12(42): 95-120. [Persian]
3- Gorozidis GS, Tzioumakis YS, Krommidas C, Papaioannou AG. Facebook group PETCoN (Physical Education Teacher Collaborative Network). An innovative approach to PE teacher in-service training: A self-determination theory perspective. Teaching and teacher education, 2020 Nov 1; 96: 103184.
4- Attaran E, Rezaizadeh M. A study of the effect of in-service training on the performance of the employees of Iran Khodro Sapco Design and Engineering and Parts Supply Company. New research approaches in management and accounting, 2020 Dec 21; 48(4): 114-29. [Persian]
5- Vogt K, Tsagari D, Spanoudis G. What do teachers think they want? A comparative study of in-service language teachers’ beliefs on LAL training needs. Language Assessment Quarterly, 2020 Aug 7; 17(4): 386-409.
6- Limaei AR, Sobhani A, Davoodi AH, Zahir AT. Designing a Conceptual Model for Improving the Effectiveness of In-service Training of the Administrative Employees of the Islamic Azad University. Human Resources, 2021; 13(1): 225-60. [Persian]
7- Hofmeister C, Pilz M. Using e-learning to deliver in-service teacher training in the vocational education sector: Perception and acceptance in Poland, Italy and Germany. Education Sciences, 2020 Jul 13; 10(7): 182.
8- Hadi Pour A. The Role of In-Service Training Quality in Organizational Citizenship Behavior of Secondary school teachers. Management and Educational Perspective, 2019 Nov 22; 1(1): 1-3. [Persian]
9- Habibi Azar A, Keyhan J, Talebi B. A Phenomenological study of teachers’ lived experiences on the challenges of holding in-service training courses by Ministry of Education. Technology of Education Journal (TEJ). 2021 Sep 23; 15(4): 743-56. [Persian]
10- Westercamp N, Staedke SG, Maiteki-Sebuguzi C, Ndyabakira A, Okiring JM, Kigozi SP, Dorsey G, Broughton E, Hutchinson E, Massoud MR, Rowe AK. Effectiveness of in-service training plus the collaborative improvement strategy on the quality of routine malaria surveillance data: results of a pilot study in Kayunga District, Uganda. Malaria journal, 2021 Dec; 20(1): 1-2.
11- Rahimi F. Relationship between satisfaction with in-service teacher training and job performance Mediated by the professional development of teachers in Baharestan region. New Approach in Educational Sciences, 2022 Mar 21; 4(1): 51-62. [Persian]
12- Esfijani A, Zamani BE. Factors influencing teachers’ utilisation of ICT: The role of in-service training courses and access. Research in Learning Technology, 2020 Jun 26; 28.
13- Legesse S, Alemu T, Tassew M, Shiferaw B, Amare S, Tadesse Z, Maru M. Evaluation of in-service training program of laboratory professionals in Amhara Public Health Institute Dessie Branch, northeast Ethiopia: A concurrent mixed-method study. PloS one, 2020 Dec 4; 15(12): e0243141.
14- Latouche AP, Gascoigne M. In-service training for increasing teachers’ ADHD knowledge and self-efficacy. Journal of attention disorders, 2019 Feb; 23(3): 270-81.
15- Hsiao YJ, Sorensen Petersen S. Evidence-based practices provided in teacher education and in-service training programs for special education teachers of students with autism spectrum disorders. Teacher Education and Special Education, 2019 Aug; 42(3): 193-208.
16- Dehghanzadeh A, Doshmen Ziari E, Esfandiar, Moazzami M, Kaousi E. Providing a qualitative model to evaluate the effectiveness of virtual courses of in-service training on the behavior of employees in Tejarat Bank. Behavioral studies in management, 2021 Feb 19; 11(24): 19-30. [Persian]
17- Taherkhani M, Hamidi N. Evaluating the effectiveness of in-service training courses in increasing the ability of employees. Development and Transformation Management Quarterly, 2020 Aug 22; 1399(41): 21-36. [Persian]
18- Soffia M, Wood AJ, Burchell B. Alienation is not ‘Bullshit’: An empirical critique of Graeber’s theory of BS jobs. Work, Employment and Society, 2022 Oct; 36(5): 816-40.
19- Ayvaz-Tuncel Z, Çobanoğlu F. In-service teacher training: Problems of the teachers as learners. International Journal of Instruction; 2018.
20- Dash SS, Vohra N. The leadership of the school principal: Impact on teachers’ job crafting, alienation and commitment. Management Research Review; 2018 Nov 19.
21- Mulki J, Lassk FG. Joint impact of ethical climate and external work locus of control on job meaningfulness. Journal of Business Research, 2019 Jun 1; 99: 46-56.
22- Han SH, Oh EG. The link between transformational leadership and work-related performance: moderated-mediating roles of meaningfulness and job characteristics. Leadership & Organization Development Journal, 2020 Apr 28; 41(4): 519-33.
23- Atmaca Ç, Rızaoğlu F, Türkdoğan T, Yaylı D. An emotion focused approach in predicting teacher burnout and job satisfaction. Teaching and Teacher Education, 2020 Apr 1; 90: 103025.
24- Nguyen TM, Malik A. A two‐wave cross‐lagged study on AI service quality: The moderating effects of the job level and job role. British Journal of Management, 2022 Jul; 33(3): 1221-37.
_||_1- Stylianou P, Zembylas M. Engaging with issues of death, loss, and grief in elementary school: Teachers’ perceptions and affective experiences of an in-service training program on death education in Cyprus. Theory & Research in Social Education, 2021 Jan 2; 49(1): 54-77.
2- Tarazi M, Parsa Moein K, Afkaneh S. Identifying the Affecting Criteria and Components on the Effectiveness of in-service Training Courses for Employees of the Refah Bank. Career and Organizational Counseling, 2020 Mar 20; 12(42): 95-120. [Persian]
3- Gorozidis GS, Tzioumakis YS, Krommidas C, Papaioannou AG. Facebook group PETCoN (Physical Education Teacher Collaborative Network). An innovative approach to PE teacher in-service training: A self-determination theory perspective. Teaching and teacher education, 2020 Nov 1; 96: 103184.
4- Attaran E, Rezaizadeh M. A study of the effect of in-service training on the performance of the employees of Iran Khodro Sapco Design and Engineering and Parts Supply Company. New research approaches in management and accounting, 2020 Dec 21; 48(4): 114-29. [Persian]
5- Vogt K, Tsagari D, Spanoudis G. What do teachers think they want? A comparative study of in-service language teachers’ beliefs on LAL training needs. Language Assessment Quarterly, 2020 Aug 7; 17(4): 386-409.
6- Limaei AR, Sobhani A, Davoodi AH, Zahir AT. Designing a Conceptual Model for Improving the Effectiveness of In-service Training of the Administrative Employees of the Islamic Azad University. Human Resources, 2021; 13(1): 225-60. [Persian]
7- Hofmeister C, Pilz M. Using e-learning to deliver in-service teacher training in the vocational education sector: Perception and acceptance in Poland, Italy and Germany. Education Sciences, 2020 Jul 13; 10(7): 182.
8- Hadi Pour A. The Role of In-Service Training Quality in Organizational Citizenship Behavior of Secondary school teachers. Management and Educational Perspective, 2019 Nov 22; 1(1): 1-3. [Persian]
9- Habibi Azar A, Keyhan J, Talebi B. A Phenomenological study of teachers’ lived experiences on the challenges of holding in-service training courses by Ministry of Education. Technology of Education Journal (TEJ). 2021 Sep 23; 15(4): 743-56. [Persian]
10- Westercamp N, Staedke SG, Maiteki-Sebuguzi C, Ndyabakira A, Okiring JM, Kigozi SP, Dorsey G, Broughton E, Hutchinson E, Massoud MR, Rowe AK. Effectiveness of in-service training plus the collaborative improvement strategy on the quality of routine malaria surveillance data: results of a pilot study in Kayunga District, Uganda. Malaria journal, 2021 Dec; 20(1): 1-2.
11- Rahimi F. Relationship between satisfaction with in-service teacher training and job performance Mediated by the professional development of teachers in Baharestan region. New Approach in Educational Sciences, 2022 Mar 21; 4(1): 51-62. [Persian]
12- Esfijani A, Zamani BE. Factors influencing teachers’ utilisation of ICT: The role of in-service training courses and access. Research in Learning Technology, 2020 Jun 26; 28.
13- Legesse S, Alemu T, Tassew M, Shiferaw B, Amare S, Tadesse Z, Maru M. Evaluation of in-service training program of laboratory professionals in Amhara Public Health Institute Dessie Branch, northeast Ethiopia: A concurrent mixed-method study. PloS one, 2020 Dec 4; 15(12): e0243141.
14- Latouche AP, Gascoigne M. In-service training for increasing teachers’ ADHD knowledge and self-efficacy. Journal of attention disorders, 2019 Feb; 23(3): 270-81.
15- Hsiao YJ, Sorensen Petersen S. Evidence-based practices provided in teacher education and in-service training programs for special education teachers of students with autism spectrum disorders. Teacher Education and Special Education, 2019 Aug; 42(3): 193-208.
16- Dehghanzadeh A, Doshmen Ziari E, Esfandiar, Moazzami M, Kaousi E. Providing a qualitative model to evaluate the effectiveness of virtual courses of in-service training on the behavior of employees in Tejarat Bank. Behavioral studies in management, 2021 Feb 19; 11(24): 19-30. [Persian]
17- Taherkhani M, Hamidi N. Evaluating the effectiveness of in-service training courses in increasing the ability of employees. Development and Transformation Management Quarterly, 2020 Aug 22; 1399(41): 21-36. [Persian]
18- Soffia M, Wood AJ, Burchell B. Alienation is not ‘Bullshit’: An empirical critique of Graeber’s theory of BS jobs. Work, Employment and Society, 2022 Oct; 36(5): 816-40.
19- Ayvaz-Tuncel Z, Çobanoğlu F. In-service teacher training: Problems of the teachers as learners. International Journal of Instruction; 2018.
20- Dash SS, Vohra N. The leadership of the school principal: Impact on teachers’ job crafting, alienation and commitment. Management Research Review; 2018 Nov 19.
21- Mulki J, Lassk FG. Joint impact of ethical climate and external work locus of control on job meaningfulness. Journal of Business Research, 2019 Jun 1; 99: 46-56.
22- Han SH, Oh EG. The link between transformational leadership and work-related performance: moderated-mediating roles of meaningfulness and job characteristics. Leadership & Organization Development Journal, 2020 Apr 28; 41(4): 519-33.
23- Atmaca Ç, Rızaoğlu F, Türkdoğan T, Yaylı D. An emotion focused approach in predicting teacher burnout and job satisfaction. Teaching and Teacher Education, 2020 Apr 1; 90: 103025.
24- Nguyen TM, Malik A. A two‐wave cross‐lagged study on AI service quality: The moderating effects of the job level and job role. British Journal of Management, 2022 Jul; 33(3): 1221-37.