بررسی فرهنگ سازمانی (مدل کویین) با امکان پذیری استقرار مدیریت دانش در سروش رسانه
محورهای موضوعی : مدیریت فرهنگیجواد قاسمی 1 , مرتضی غضنفری 2 , علیرضا یدالهی 3
1 - کارشناس ارشد مدیریت دانشگاه صنعتی مالک اشتر، تهران، ایران. (نویسنده مسئول).
2 - استادیار دانشگاه صنعتی مالک اشتر، تهران، ایران.
3 - دانشجوی کارشناس ارشد مدیریت دانشگاه صنعتی مالک اشتر، تهران، ایران.
کلید واژه: نوآوری, فرهنگ سازمانی, مدیریت دانش, اخلاق حرفه ای,
چکیده مقاله :
مقدمه و هدف پژوهش: نقش فرهنگ سازمانی حاکم در یک سازمان در امکان استقرار مدیریت دانش موضوعی است که در مدل‌های فرهنگ سازمانی و در سازمآن‌های یادگیرنده مورد توجه است. هدف اصلی این مقاله بررسی فرهنگ سازمانی با امکان سنجی استقرار مدیریت دانش در سروش رسانه است. روش پژوهش: این پژوهش براساس پیمایش و با ابزار پرسشنامه پنج گزینه‌ای لیکرت به عنوان ابزاری برای ارزیابی متغیرها استفاده شد. نمونه نویسندگان شامل 276 نفر از اعضای 13 بخش برگزیدۀ هدف می‌باشد. یافته‌ها: نتایج این پژوهش نشان می‌دهد که اخلاق حرفه‌ای و فرهنگ سازمانی در سازمان مورد بررسی از حد متوسط بالاتر بوده و در بررسی متغیر‌های دموگرافیک (جنسیت، سابقه خدمت، میزان تحصیلات) میزان اخلاق حرفه‌ای و فرهنگ سازمانی در بین کارکنان زن بیشتر از مرد می‌باشد. اما میزان اخلاق حرفه‌ای و فرهنگ سازمانی در سایر متغیر‌های دموگرافیکی یکسان می‌باشد. نتیجه‌گیری: هم‌چنین نتیجه گرفته شد که با افزایش فرهنگ سازمانی، اخلاق حرفه‌ای و مولفه های آن، چون شایستگی تخصصی کارکنان، شایستگی پداگوژی، رشد و توسعه مدیریت دانش در سازمان نیز افزایش می‌یابد.
Objective: The main purpose of this article is to study the organizational culture with the feasibility of establishing knowledge management in Soroush Media. Research Method: The research method in this article is library and field. The researcher used the Likert five-choice questionnaire as a tool to evaluate the variables to provide the field research section. Statistical population: The total population in this study includes 320 Soroush Media personnel and as a sample size based on Morgan table, 100 people randomly formed the sample size; Their names are not mentioned due to the previous agreement. Methods: The researcher used the books, articles and treatises presented and classified the findings as well as taking notes from the study findings to go through the library process of the research and then using the questionnaire to target the target population. Put the analysis. Findings: The results of this study show that professional ethics and organizational culture in the study organization is higher than average and in the study of demographic variables (gender, service history, level of education) the level of professional ethics and organizational culture among employees. Women are more than men. But the level of professional ethics and organizational culture is the same in other demographic variables. It was also concluded that with the increase of organizational culture, professional ethics and its components, such as professional competence of employees, pedagogical competence, growth and development of knowledge management in the organization also increases.
احمدپور داریانی، محمود (1391). کارآفرینی: تعاریف و نظریات، الگوها، تهران.
افرازه، عباس (1396). مدیریت دانش (مفاهیم، مدل‌ها، اندازه‌گیری و پیاده‌سازی)، چاپ دوم، انتشارات دانشگاه صنعتی امیر کبیر.
ایرانشاهی، محمد (1382). مدیریت دانش در سازمآن‌ها، تالیف: گانب دی بات، مجله علوم اطلاع‌رسانی، شماره 18.
بابازاده، علی (1396). امکانسنجی کاربرد مدیریت دانش در دانشگاه شهید بهشتی از دیدگاه اعضای هیئت علمی، پایان‌نامه کارشناسی ارشد مدیریت آموزشی، دانشکده علوم تربیتی، دانشگاه شهید بهشتی.
عسگری، ناصر (1394). بررسی رابطه عوامل سازمانی (ساختار، فرهنگ، تکنولوژی (وزارت کار و امور اجتماعی با استراتژی مدیریت دانش در وزارت کار و امور اجتماعی، پایان‌نامه کارشناسی ارشد، دانشکده مدیریت، دانشگاه تهران.
محمدی فاتح، اصغر، سبحانی، محمدصادق و محمدی، داریوش (1397)، مدیریت دانش‌رویکردی (جامع)، تهران: پیام پویا.
_||_Akhavan, P, Adalati, M, Sharifi, S and Hosnavi, R (2020). The challenges of knowledge management portals application and implementation: an Iranian organizations case study, International Journal of Industrial Engineering Computations, Vol. 1 No. 1.
Alavi, M and Leidner, D.E (2011). Review: knowledge management and knowledge management. systems: conceptual foundation and research issues, MIS Quarterly, Vol. 25 No. 1.
Barclay, I.P and Dann, Z (2016). Improving competitive responsiveness via the virtual environment, paper presented at Engineering and Technology Management. Pioneering New Technologies: Management Issues and Challenges in the Third Millennium, IEMC, Vancouver.
Bhatt, G, Emdad, A, Roberts, N and Grover, V (2020). Building and leveraging information in dynamic environments: the role of IT infrastructure flexibility as enabler of organizational responsiveness and competitive advantage, Information & Management, Vol. 47.
Burk, M (2009). Knowledge management, everyone benefits by sharing information, Public Roads Magazine, Vol. 63 No. 3.
Cameron, K and Quinn, R (2009). Diagnosing and Changing Organizational Culture. Based on the Competing Values Framework, Addison-Wesley, Boston, MA
Catalan, M and Kotzab, H (2013). Assessing responsiveness in the Danish mobile phone supply chain, International Journal of Physical Distribution & Logistics Management, Vol. 33 No. 8.
Chang, S.E and Lin, C (2017). Exploring organizational culture for information security management, Industrial Management & Data Systems, Vol. 107 No. 3.
Chao, M.C and Spillan, J.E (2020). The journey from market orientation to firm performance: a comparative study of US and Taiwanese SMEs, Management Research Review, Vol. 33 No. 5.
Chen, I.J, Paulraj, A and Lado, A.A (2014). Strategic purchasing, supply management, and firm performance, Journal of Operations Management, Vol. 22 No. 5
Chua, A and Lam, W (2015). Why KM projects fail: a multi-case analysis, Journal of Knowledge Management, Vol. 9 No. 3.
Clemmons, R.M (2012). The Complete Idiot’s Guide to Knowledge Management, Pearson Education Company.
Coff, R.W (2007). Human assets and management dilemmas: coping with hazards on the road to the resource-based theory, Academy of Management Review, Vol. 23 No. 2.
Daft, R.L (2015). The Leadership Experience, 3rd ed, Thomson-Southwestern, Vancouver
Davenport, T.H and Prusak, L (2010). Working Knowledge: How Organization Manage What They Know, Harvard Business School Press
Demarest, M (2017). Understanding knowledge management, Long Range Planning, Vol. 30.
Deshpande, R and Webster, F. (1999), “Organizational culture and marketing: defining the research agenda”, Journal of Marketing, Vol. 53 No. 3.
Garrido-Moreno, A and Padilla-Meléndez, A (2011). Analyzing the impact of knowledge management on CRM success: the mediating effects of organizational factors, International Journal of Information Management, Vol. 31 No. 6.
Gelinas, U.J, Sutton, S and Fedorowicez, J (2014). Business Processes and Information Technology, South-Western, Cincinnati.
Gindy, N.N, Saad, S.M and Yue, Y (2009). Manufacturing responsiveness through integrated process planning and scheduling, International Journal of Production Research, Vol. 37 No. 11.
Gummer, B (2018). Social relations in an organizational context: social capital, real work, and structural holes, Administration in Social Work, Vol. 22 No. 3.
Holsapple, C.W and Joshi, K.D (2009). Description and analysis of existing knowledge management frameworks, Proceedings of the 32nd Hawaii International Conference on System Sciences.
Holweg, M (2015). The three dimensions of responsiveness, International Journal of Operations & Production Management, Vol. 25.
Hurley, R.F and Hult, G.T.M (2018). Innovation, market orientation, and organizational learning: an integration and empirical examination, Journal of Marketing, Vol. 62 No. 3.
Jafari, M, Akhavan, P, Fesharaki, M and Fathian, M (2017). Iran aerospace industries’ KM approach based on a comparative study: a benchmarking on successful practices, Aircraft Engineering and Aerospace Technology: An International Journal, Vol. 79 No. 1.
Jafari, M, Fathian, M, Jahani, A and Akhavan, P (2018). Exploring the contextual dimensions of organization from knowledge management perspective, The Journal of Information and Knowledge Management Systems, Vol. 38 No. 1.
Jafari, M, Akhavan, P and Mortezaei, A (2019). A review on knowledge management discipline, Journal of Knowledge Management Practice, Vol. 10, No. 1.
Jafari, M, Rezaeenour, J, Akhavan, P and Fesharaki, M.N (2020). Strategic knowledge management in aerospace industries: a case study, Aircraft Engineering and Aerospace Technology: An International Journal, Vol. 82 No. 1.
Jafari, M, Rezaeenour, J, Mazdeh, M.M and Hooshmandi, A (2011). Development and evaluation of a knowledge risk management model for project-based organizations: a multi-stage study, Management Decision, Vol. 49 No. 3.
Jaworski, B.J and Kohli, A.K (2013). Market orientation: antecedents and consequences, ournal of Marketing, Vol. 57 No. 3.
Jennex, M.E (2018). Knowledge management: concepts, methodologies, tools, and applications, Information Science Reference, Hershey, PA.
Jiao, H, Wei, J and Cui, Y (2020). An empirical study on paths to develop dynamic capabilities from the perspectives of entrepreneurial orientation and organizational learning, Higher Education Press and Springer-Verlag, Vol. 4 No. 1, pp. 47-72
Jones, R (2019). Personal knowledge management through communicating, Online Information Review, Vol. 33 No. 2.
Kritchanchai, D and MacCarthy, B.L (2009). Responsiveness of the order fulfilment process, International Journal of Operations and Production Management, Vol. 19 No. 8.
Liebowitz, J (2009). Key ingredients to the success of an organizations knowledge management strategy, Knowledge and Process Management, Vol. 6, No. 1.
Lim, T.T (2012). Organizational culture and knowledge management, Journal of Information and Knowledge Management, Vol. 1 No. 1.
Malhotra, Y (2017). Knowledge management in inquiring organizations, Proceedings of 3rd Americas Conference on Information Systems.
Martin, B (2010). Knowledge management with in the context of management: an evolving relationship, Singapore Management Review, Vol. 22 No. 2.
Meehan, S and Dawson, C (2012). Customer responsiveness: getting it fast and right through impatience and intolerance, Business Strategy Review, Vol. 13 No. 4.
Miron, E, Erez, M and Naveh, E (2014). Do personal characteristics and cultural values that promote innovation, quality, and efficiency compete or complement each other, Journal of Organizational Behaviour, Vol. 25 No. 2.
Nonaka, I and Takeuchi, H (2015). The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation, Oxford University Press, New York, NY.
Ouchi, W.G (1990). Markets, bureaucracies and clans, Administrative Science Quarterly, Vol. 25 No. 2.
Pentland, B.T (2015). Information systems and organizational learning: the social epistemology of organizational knowledge systems, Accounting, Management and Information Technologies, Vol. 5 No. 1.
Quinn, R (1998). Beyond Rational Management: Mastering Paradoxes and Competing Demands of High Effectiveness, Jossey-Bass, San Francisco.
Quinn, R.E and Spreitzer, G.M (1991). The psychometrics of the competing values culture instrument and an analysis of the impact of organization culture on quality of life, Research in Organizational Change and Development, Vol. 5 No. 1.
Randall, T.R, Morgan, R.M and Morton, A.R (2013). Efficient versus responsive supply chain choice: an empirical examination of influential factors, Journal of Product Innovation Management, Vol. 20 No. 6.
Rastogi, P.N (2010). Knowledge management and intellectual capital: the new virtuous reality of competitiveness, Human Systems Management, Vol. 19 No. 1.
Ribiere, V.M and Sitar, A.S (2013). Critical role of leadership in nurturing a knowledge-supporting culture, Knowledge Management Research & Practice, Vol. 1 No. 1.
Schein, E (2010). Organizational culture, The American Psychologist, Vol. 45 No. 2.
Sekaran, U (1992). Research Methods for Business, 2nd ed, Wiley, New York, NY.
Shin, M. (2014), “A framework for evaluating economics of knowledge management systems”, Information & Management, Vol. 42 No. 1.
Slater, S.F and Olson, E.M (2012). A fresh look at industry and market analysis, Business Horizons, Vol. 45 No. 1.
Storey, J, Emberson, C and Reade, D (2015). The barriers to customer responsive supply chain management”, International Journal of Operations & Production Management, Vol. 25 No. 3.
Tseng, S (2020). The correlation between organizational culture and knowledge conversion on corporate performance, Journal of Knowledge Management, Vol. 14 No. 2.
Verdu, A.J, Maria, J and Gras, G (2019). Measuring the organizational responsiveness through managerial flexibility, Journal of Organizational Change Management, Vol. 22 No. 6.
Wang, Y (2019). E-Business assimilation and organizational dynamic capability: antecedents and consequences, Doctor of Philosophy, Hong Kong Baptist University.
Yang, J.T (2017). Knowledge sharing: investigating appropriate leadership roles and collaborative culture, Tourism Management, Vol. 28, No. 5