فهرس المقالات Faranak Mireskandari المقاله 1 - Leveraging Engaged Parties in SIP Domains of eTOM Framework by using ITSM Reference Model Faranak Mireskandari Ramin Nasiri Gholamreza Latif Shabgahi Journal of Advances in Computer Engineering and Technology , العدد 5 , السنة 2 , پاییز 2016