طراحی مدل تبیین ارتباط میان مؤلفه¬های عملکرد سبز، مسئولیت اجتماعی و مدیریت کیفیت جامع در صنعت فولاد کشور
الموضوعات :علی صفاری دربرزی 1 , پوریا مالکی نژاد 2 , مهران ضیائیان 3
1 - استادیار، مجتمع آموزش عالی بم، بم، ایران. * (مسوول مکاتبات)
2 - دکتری مدیریت صنعتی، دانشکده اقتصاد، مدیریت و حسابداری، دانشگاه یزد، یزد، ایران
3 - استادیار گروه مدیریت صنعتی دانشکده مدیریت و نوآوری، دانشگاه شهید اشرفی اصفهانی، اصفهان، ایران.
الکلمات المفتاحية: عملکرد سبز سازمانی, مدیریت کیفیت جامع, مسئولیت اجتماعی, مدل¬سازی ساختاری تفسیری, مدل¬سازی معادلات ساختاری.,
ملخص المقالة :
زمینه و هدف: در جهان رقابتی امروز کیفیت محصولات تولیدی به عنوان یک مزیت رقابتی در دستیابی به عملکرد و سودآوری بهتر شناخته میشود. از سوی دیگر نقش مسئولیت اجتماعی سازمانها در جهان امروز و لزوم استفاده از آن بر کسی پوشیده نیست. هدف از این پژوهش، بررسی مؤلفههای عملکرد سبز، مسئولیت اجتماعی و مدیریت کیفیت جامع و سپس نحوه اثرگذاری این مؤلفهها بر یکدیگر است.
روش بررسی: به منظور انجام این پژوهش در ابتدا با استفاده از مطالعه پیشینه پژوهش، مؤلفههای اثرگذار بر هر بخش شناسایی گردید. در ادامه با استفاده از تکنیک مدلسازی ساختاری تفسیری، ارتباط میان مؤلفهها با استفاده از نظرات 35 تن از خبرگان صنعتی و دانشگاهی متخصص در حوزه فولاد شکل گرفت. سپس با طراحی پرسشنامه حاوی 50 سؤال، مدل ساختاری شکل‌گرفته به منظور برازش در نرم‌افزار SmartPLS3 قرار گرفت. پاسخدهندگان پرسشنامه را در این بخش تعداد 279 تن از کارکنان، مدیران و خبرگان صنعت فولاد کشور شکل دادهاند.
یافتهها: نتایج پژوهش حاکی از قرارگیری 12 مؤلفه شناسایی شده در این پژوهش در 7 سطح کلی دارد. همچنین بر اساس مدل ساختاریافته پژوهش، مؤلفه رهبری در سطح آغازین مدل قرار یافته و مؤلفه مسئولیت اجتماعی نسبت به جامعه به عنوان خروجی مدل مورد بررسی قرار گرفته است.
بحث و نتیجهگیری: بر اساس یافته‌های پژوهش به منظور بهبود در مدیریت کیفیت جامع، مدیریت سازمانها از طریق هماهنگی بهتر با کارکنان و در میان گذاشتن برنامه‌های استراتژیک با کارکنان موجبات بهبود فعالیت در مدیریت کیفیت جامع را فراهم میآورند که این موضوع به حرکت هرچه بهتر مدل میانجامد.
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