شناسایی شاخص‌های بهره‌وری بر اساس الگوی حکمروایی خوب شهری در راستای بینش راهبردی (مطالعه موردی: شهرداری‌های استان لرستان)
الموضوعات :
فرزانه تیموری
1
,
امین رحیمی کیا
2
,
سید موسی خادمی
3
1 - گروه مدیریت آموزشی، دانشکده ادبیات و علوم انسانی،واحد خرم آباد، دانشگاه آزاد اسلامی خرم آباد، خرم آباد، ایران
2 - استادیار گروه مدیریت آموزشی، واحد خرم‌آباد، دانشگاه آزاد اسلامی، خرم‌آباد، ایران
3 - استادیار، گروه مدیریت استراتژیک، دانشگاه پیام نور، تهران، ایران.
الکلمات المفتاحية: بهره وری, بینش راهبردی, حکمروایی خوب, لرستان,
ملخص المقالة :
امروزه نخستین و مهمترین محدودیت برای حل مسائل روزافزون شهری و ناکارآمدی خدماترسانی، به ویژه در کشورهای در حال توسعه از جمله ایران، نداشتن مشارکت شهروندان در مدیریت و برنامهریزی شهری است که در نهایت به موفق نشدن چشماندازهای پیشبینیشده شهری و نارضایتی شهروندان منتهی میشود. شناسایی شاخص‌های موثر در بهره‌وری شهرداریها بر اساس حکمروایی خوب میتواند در جهت نیل به این مهم صورت گیرد. روش تحقیق در این پژوهش آمیخته اکتشافی (کیفی-کمی) است. در این پژوهش از روش تحلیل مضمون استفاده شده است. بعد از کدگذاری شاخصها و حذف کدهای ناقص و نامرتبط تعداد 161 کد گزینشی(شاخص) بدست آمد. بعد از تعریف و بازبینی مکرر تمهای اصلی و فرعی 13 تم فرعی و تعداد 5 تم اصلی به صورت نهایی ارائه گردید. در نهایت داده‌های کیفی از طریق مصاحبه نیمهساختارمند توسط 20 نفر از خبرگان دانشگاهی مورد بررسی دقیق قرار گرفت. نتیجه این بررسی منجر به کاهش کدهای گزینشی از 161 به 78 کد گردید و در تمهای اصلی و فرعی تغییری ایجاد نگردید. نتایج بدست آمده بیانگر اینست که بهره‌وری براساس حکمروایی خوب مجموعه عوامل ساختار مدیریتی(کارایی و اثربخشی، بینش راهبردی و انعطاف‌پذیری)، مشارکت(مشارکت و اجماعسازی)، حاکمیت قانون(حاکمیت قانون و ثبات سیاسی و عدم خشونت)، ساختار حقوقی( عدالت، مهار فساد و شفافیت) و ارزیابی و پاسخگویی(پاسخگویی، ارزیابی عملکرد و مسئولیت‌پذیری) را شامل میشود.
1. Abbasi, E., Teimoornejad, K., Yarahamdi, M. (2024). Analyzing the Dimensions and Components of the Social Justice Development Model in Line with the Implementation of the National Policy. Journal of Development Studies and Resource Management, 1(4), 143-160. DOI: 10.30495/JDSRM.1402.783800[In Persian]
2. Abdali, A., Zabihi, H. and Majedi, H.(2020). Explaining the conceptual framework of good urban governance based on integrated urban management (case study: Tehran metropolis).New Perspectives in Human Geography, 12(1), 293-309. D)R: 20.1001.1.66972251.1398.12.1.15.3 [In Persian]
3. Addink, H. (2019). Good governance: Concept and context, Oxford, UK: Oxford University Press. [URL] https://doi.org/10.1093/oso/9780198841159.001.0001
4. Adinevand, A., Hajizadeh, M., & Ghadami, M.(2013). Investigating the performance of the municipality in the framework of good urban governance; case study: Babolsar city. Journal of Urban Management, 1(2): 41-64. [URL] https://www.magiran.com/p1142411.[In Persian]
5. Babaei, M., Rahmani, Z., Jafari, M . (2024). Interpretive Structural Modeling of Citizen-Oriented Development Indicators in Public Affairs Administration (case study: Zanjan Municipality), Development Studies and Resource Management, 2(5), 13-26. DOI: 10.30495/JDSRM.1403.1104835. [In Persian]
6. Bagherzadeh Khodashahri R, Azadehdel M, Bagherzadeh Khodashahri R. (2023).Designing a Model of Merit Governance to Promote the Administrative Health in the Country's Tax System. J Tax Res, 31 (59) :106-128. DOI: 10.61186/taxjournal.33.59.106[In Persian]
7. Barzagar,N, Esmaeilpour,M.(2024). Designing a model of good governance with the approach of developing the higher education system Journal of Governance studies & development managemen, (1) 1, 30-40. DOI: 10.22034/jgdsm.2024.207698[In Persian]
8. Baskabadi, F. , Mohammadi, M. , Rezaeifar, H. , Mahmoodzadeh, M. (2024). Presentation of ExcellenceOriented leadership Model in Medical Sciences Universities of the Country (using the Qualitative Technique of Thematic Analysis). Development Studies and Resource Management, 2(6), 13-26.[URL]https://sanad.iau.ir/Journal/jdsrm/Article/1105369.[In Persian]
9. Braun, V., Clarke, V., & Terry, G. (2021).Thematic Analysis:A Practical Guide.SAGE Public. Ltd.[URL] https://books.google.com/books/about/Thematic_Analysis.html?id=eMArEAAAQBAJ
10. Evans, D. & Yen, D. C. (2005). E-government: An analysis for implementation: Framework for understanding cultural and social impact, Government Information Quarterly.
11. Gerami, M A., Shamsoddini, A. (2023). Investigating and Evaluating Sustainable Financing Strategies for Municipalities Case of study: Marvdasht Municipality. Journal of Development Studies and Resource Management, 1(2), 13-26. [URL] https://sanad.iau.ir/Journal/jdsrm/Article/783288 [In Persian]
12. Ghasemi, A., Alavian, M., lotfi, S., & Rahmani, M.(2021). Thematic analysis of good urban governance in the development programs of the Islamic Republic of Iran. Strategic Rssearch on Social Problems in Iran University of Isfahan, 10(34): 117-141. DOI:10.22108/srspi.2021.130845.1736 [In Persian]
13. Gholipour Sote, R., Hamdollahi, H., Seyed Javadin, S. and Ghorbanizadeh, V. (2019). Designing the model of Iranian public human resource management improving the indicators of good governance. Administrative law, 8 (24) :135-160. DOI: 10.29252/qjal.8.24.135[In Persian]
14. Kamali, Y.(2018).Methodology of Thematic Analysis and its Application in Public Policy Studies. Iranian Journal of Public Policy, 4(2): 189-208. Doi:10.22059/ppolicy.2018.67875 [In Persian]
15. Khatam, S., Ahmady, S. A., & Khatam, M.(2023).Survey and analysis of urban governance indicators in Tehran metropolis.Geography and Environmental Planning, 34 (3), 1 -4.Doi: 10.22108/gep.2022.133499.1523. [In Persian]
16. Mahmoudi, A., Seyedi, S M. (2024). Investigating the Relationship Between Job Satisfaction and Organizational Commitment and Production Productivity in South Zagros Oil and Gas Company, Journal of Development Studies and Resource Management, 2(6), 55-68. [URL] https://sanad.iau.ir/Journal/jdsrm/Article/1122996[In Persian]
17. Mehmandoost, H., Rezaeifar, H., Mohammadi, M. & Yaqoubi, N. (2023). Designing Public Persuasion Model in the Context of a Good Urban Governance. Journal of Public Administration, 15(3), 615- 636. [URL] https://doi.org/10.22059/JIPA.2023.363431.3370 [in Persian]
18. Mofateh, M., & GHasami, G. (2015). The Feasibility of Implementing the Theory of Good Governance in Muslim Societies with an Emphasis on the Government of the Islamic Republic of Iran. Comparative Studies on Islamic and Western Law, 2(2), 151-178. doi: 10.22091/csiw.2015.723 [In Persian]
19. Nejabat, E., Amirkhani, A., Mooghali, A., & Darvish, H. (2023). Designing a subsidy efficiency model based on good governance. Majlis and Rahbord, 30(115), 235-267.doi: 10.22034/mr.2022.5119.4920[In Persian]
20. Omri, A. & Mabrouk, N. (2020), Good governance for sustainable development goals: Getting ahead of the pack or falling behind?. Environmental Impact Assessment, 83, 1-8.
21. Peyghan, V., Yaghoubi, N.M., & Keikha, A. (2022). Identifying and Prioritization of Good Governance Effective Factors Focused on a Sustained Development Approach, Public Management Researches, 15 (55), 93-123. DOI: 10.22111/JMR.2022.40358.5640[In Persian]
22. Rahmani, H. (2019) .Urban Governance: Identifying measures for Urban Management of Tehran Municipality. Urban Management Studies, 10(36), 1-15. [URL] Https://ums.srbiau.ac.ir/article_13936.html.[In Persian]
23. Rahpeyma, A., Farahmand, M. (2023). Examining the Relationship between Business Ethics, Organizational Loyalty and Employee Productivity Case study: Employees of the New Economy Bank of Fars Province. Journal of Development Studies and Resource Management, Vol 1, No 2, Shiraz, PP 27-36. [URL] https://sanad.iau.ir/Journal/jdsrm/Article/783253. [In Persian]
24. Rahpeyma A., Pirzad, A. (2024). Investigating the Impact of Artificial Intelligence on the Performance of Human Resources and the Quality of Professional Life of Employees, Journal of Development Studies and Resource Management, 2(6), 69-80. [URL] https://sanad.iau.ir/Journal/jdsrm/Article/1122694. [In Persian]
25. Rashnofar, A., Yusufvand, J. (2021).Evaluation of governance indicators in Al-Shatar city from the point of view of managers and citizens. Zagros Landscape Geography and Urban Planning, 13(48): 51-66. [URL]https://sanad.iau.ir/Journal/zagros/Article/937832. [In Persian]
26. Sadeghian gharaghiea, S., Rasoli, R., Tabarsa, G., & Ghorbani, A. (2020). Designing an Empowerment Model Based on Good Governance: A Qualitative Approach. Journal of Research in Educational Systems, 14(Special Issue), 37-52. [In Persian]
27. Sadeghpour, S., Ezatpanah, B., and Zali, N.(2024). Optimizing Urban Governance Policies in Metropolises (Case Study: Rasht). Urban and Regional Policy, 2(8), 59-70. [URL] https://sanad.iau.ir/Journal/pur/Article/927309. [In Persian]
28. Salehi, M., Ghasemi, M. (2024). Explaining the Necessity of Good Governance from the Perspective of the Holy Quran and the Sunnah of the Prophet of Islam. Development Studies and Resource Management, 1(4), 125-142. [URL] DOI: 10.30495/JDSRM.1402.783675. [In Persian]
29. Samavati, S., Hosseini, G & Bahraini, S. (2022). Analyzing the performance of Hamedan urban management based on good urban governance indicators from citizens' point of view. Geographical Engineering of Territory, 6(4): 801- 816. DOR: 20.1001.1.25381490.1401.6.4.2.5 [In Persian]
30. Sharifzadeh Aghdam, E., Sheikhi, A. and Ajza Shekohi, M.(2018).Evaluation of good governance in the sustainability of Piranshahr urban neighborhoods. Sustainable City, 1(3): 109-128. Doi: 10.22034/jsc.2018.89876 [In Persian]
31. Sheikhpour, M., Naser, M.(2023). Designing an index to measure the quality of natural resource management based on the approach of good governance in the public sector Development studies and resource management, 1(1), 49-62. [URL] https://sanad.iau.ir/Journal/jdsrm/Article/783237[In Persian]
32. Shekarchizadeh, A. and Haji Esmaili, S. (2015). A review of human resource productivity models and their relationship with service quality in service and government organizations. The First National Conference on Strategic Service Management, October 18, 2014, Islamic Azad University, Najafabad Branch, Najafabad, Iran. [In Persian]
33. Sohrabi, S., Parizad, M. and Salimi, G.R.(2023).Design of urban governance model (case of study: Tehran Municipality). Iranian Islamic Development Model Studies, 11(1): 1-18. [URL]https://www.ipoba.ir/article_171813.html. [In Persian]
34. Tabibi, M., Arsalan, M., Zarei, M. (2024). Identifying and Prioritizing Effective Factors in Improving Human Resources Productivity in Organizations Using Group Best-Worst Method, Journal of Development Studies and Resource Management, 2(5), 39-48. DOI: 10.30495/JDSRM.1403.783738. [In Persian]
35. Talebi, M. A., Rahnemaei, M. T., & Ghorbaninezhad, R.(2021). Pathology of Barriers to Good Urban Governance in Middle Cities Case Study: Neyshabur City. Sustainable city, 3(4), 43-57. Doi: 10.22034/jsc.2021.251270.1326 [In Persian]
36. UN Habitat. (2013) State of the world’s cities 2012/2013.Prosperity of cities, Routledge, New York. [URL] https://unhabitat.org/sites/default/files/download-manager-files/State%20of%20the%20World%20Cities%2020122013.pdf
39. Yang, H.(2021). Holistic Governance: An Explanatory Framework, In: Urban Governance in Transition, Springer Publications (pp. 57-95) DOI: 10.1007/978-981-15-7082-7_4.
40. Yanti, N. & Dwirandra, A. (2019), The effect of profitability in income smoothing practice with good corporate governance and dividend of payout ratio as a moderation variable. Management, IT and Social Sciences, 6(2), 12-21.
41. Zadvali, F. and Pashazadeh, A.(2022).Review of Global Experiences of Urban Poverty Reduction Policies.Urban and Regional Policy, 1(1), 67- 81. Dor: 20.1001.1.28210921.1401.1.1.5.2 [In Persian]
