تأثیر ابعاد سرمایۀ روان‌شناختی مثبت بر رفتارهای شهروندی سازمانی کارکنان: میانجی‌گری قراردادهای روان‌شناختی
محورهای موضوعی : تربیتیعلیرضا رجبی پور میبدی 1 , حسین ارجمندی 2 , نیلوفر افشارزاده 3
1 - استادیار بخش مدیریت بازرگانی، دانشگاه یزد، یزد، ایران.
2 - دانش آموخته کارشناسی ارشد مدیریت بازرگانی، دانشگاه یزد، یزد، ایران.
3 - دانش آموخته کارشناسی ارشد مدیریت بازرگانی، دانشگاه یزد، یزد، ایران.
کلید واژه: قرارداد روان‌شناختی, سرمایۀ روان‌شناختی مثبت, رفتار شهروندی سازمانی,
چکیده مقاله :
هدف پژوهش تبیین تأثیر ابعاد سرمایۀ روان‌شناختی مثبت بر رفتارهای شهروندی سازمانی و نقش میانجی گری قرارداد روان‌شناختی بود. پژوهش از منظر هدف، از نوع کاربردی و از لحاظ انجام کار، پیمایشی است. جامعۀ آماری این پژوهش، کارکنان اداری کلیۀ دوایر بیمارستان شهید فقیهی شیراز در سال 1397 بودند که تعداد نمونه 300 نفر در نظر گرفته شد. نمونه‌گیری به روش ساده در دسترس صورت پذیرفت. ابزار سنجش، پرسشنامه های رفتار شهروندی سازمانی (Podsakoff, 1990)، قرارداد روان‌شناختی (Patrick, 2008) و سرمایۀ روان‌شناختی مثبت (Nguyen, 2012) بود. برای آزمون فرضیه‌ها از معادلات ساختاری و برای تحلیل داده‌ها از نرم‌افزار اس‌پی‌اس‌اس و آموس استفاده شد. یافته ها نشان داد که رابطه بین متغیرهای ابعاد سرمایۀ روان‌شناختی مثبت، رفتار شهروندی سازمانی و قرارداد روان‌شناختی تأیید شده است. همچنین ابعاد سرمایۀ روان‌شناختی مثبت منجر به افزایش تعهد و مسئولیت در قرارداد روان‌شناختی شد که این امر خود باعث بالا رفتن سطح رفتار شهروندی سازمانی شده است. درنهایت مشخص شد رابطۀ معناداری (0.05P<) بین ابعاد سرمایۀ روان‌شناختی مثبت، بر رفتار شهروندی سازمانی با میانجی گری قرارداد روان‌شناختی وجود دارد.
This research explains the impact of the dimensions of positive psychological capital on organizational citizenship behaviors and the role of mediation in the psychological contract. This study was an applied research method and was, also, considered as Correlational research. The statistical population of this study was the administrative staff of all districts of Shahid Faghihi Hospital in Shiraz in the year 1397, which is considered 300 as the number of sample size. A simple random sampling method was, also, used. The measurement tools of the present study are the Organizational Citizenship Behavior Questionnaires of Podsakoff (1990), Patrick's Psychological Contract (2008), and Nguyen's Positive Psychological Capital (2012). Data were analyzed using SPSS 23 and AMOS 20 software. The findings indicate that the relationship between the variables of positive psychological capital dimensions, organizational citizenship behavior, and psychological contract has been confirmed. It was also concluded that the dimensions of positive psychological capital lead to increased commitment and responsibility in the psychological contract, which in turn increases the level of organizational citizenship behavior. Finally, it indicates that there is a significant (P<0.05) relationship between the dimensions of positive psychological capital on organizational citizenship behavior and psychological contract mediation.
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