بررسی رابطه عزت نفس و تعهد سازمانی با توجه به نقش تعدیل گری حس همدلی کارکنان(مورد مطالعه: سازمان فنی و حرفهای استان اصفهان)
محورهای موضوعی :
آموزش و پرورش
مریم احمدی زهرانی
1
,
محمدرضا برات
2
1 - استادیار گروه مدیریت بازرگانی گرایش مدیریت منابع انسانی دانشکده اقتصاد، مدیریت و حسابداری دانشگاه یزد
2 - دانش آموخته کارشناسی ارشد مدیریت دولتی، دانشگاه آزاد اسلامی واحد اصفهان(خوراسگان)، اصفهان، ایران.
تاریخ دریافت : 1397/12/18
تاریخ پذیرش : 1400/03/27
تاریخ انتشار : 1400/06/01
کلید واژه:
تعهد سازمانی,
عزت نفس,
حس همدلی,
سازمان فنی و حرفهای,
چکیده مقاله :
چکیده
مقدمه و هدف: پژوهش حاضر با هدف تعیین رابطه عزت نفس و تعهد سازمانی با توجه به متغیر تعدیلگر حس همدلی کارکنان سازمان فنی و حرفهای استان اصفهان انجام شد.
روش شناسی: روش حاضر توصیفی بود. جامعه آماری همه کارکنان سازمان فنی و حرفهای استان اصفهان بودند که در نیمه دوم 1396 به تعداد 652 نفر گزارش گردید. حجم نمونهی بر اساس جدول مورگان به تعداد 242 انتخاب شدند. ابزار جمعآوری دادهها به ترتیب پرسشنامههای استاندارد تعهد سازمانی آلن و مایر (1990) با 24 گویه، عزت نفس آیزنک (1976) با 30 گویه، حس همدلی، بارون – کوهن (2003) با 24 گویه، بود. پس از تأیید روایی صوری و محتوایی پایایی پرسشنامهها در ویژگیهای تعهد سازمانی، عزت نفس و حس همدلی بیشتر از 7/0 که نشان از مناسب ابزار اندازهگیری تحقیق بود. دادهها با نرم افزار SPSS24 از طریق سطح آمار توصیفی و استنباطی مورد تجزیه و تحلیل قرار گرفت.
یافتهها: یافتهها نشان داد که بین متغیرهای عزت نفس و تعهد سازمانی همبستگی معنیداری وجود دارد (05/0>P) و متغیر حس همدلی میتواند بین متغیرهای عزت نفس و تعهد سازمانی نقش تعدیلگر ایفا کند (05/0>P). تفاوت معنیداری در گروههای سنی پاسخدهنده به سوالات پرسشنامههای پژوهش در تعهد سازمانی وجود دارد (05/0>P). ولی در دو متغیر حس همدلی و عزت نفس تفاوت معنیداری در پاسخدهی هیچ یک از گروههای سنی کارکنان سازمان فنی و حرفهای استان اصفهان وجود ندارد. تفاوت معنیداری بین نظرات پاسخگویان زن و مرد در میزان تعهد سازمانی وجود دارد (05/0>P). ولی در متغیرهای عزت نفس و حس همدلی تفاوت معنیداری وجود ندارد (05/0>P). تفاوت معنیداری در نمرات حس همدلی گروههای تحصیلی متفاوت در کارکنان سازمان فنی و حرفهای استان اصفهان وجود دارد (05/0>P). تفاوت معنیداری در پاسخدهی هیچ یک از گروههای پاسخگو با سابقههای شغلی متفاوت در متغیرهای تعهد سازمانی، عزت نفس و حس همدلی در کارکنان سازمان فنی و حرفهای استان اصفهان وجود ندارد (05/0>P).
نتیجه گیری: رابطه بین عزت نفس و تعهد سازمانی با درنظر گرفتن نقش تعدیل گر حس همدلی کارکنان تایید شد.
چکیده انگلیسی:
Abstract
The purpose of this study was to determine the relationship between self-esteem and organizational commitment according to the organizational empowerment moderator variable in the General Department of Technical and Vocational Education in Isfahan province. The present method is a descriptive (analytic study type) with inductive logic. The statistical population of this study was all professional and technical staff of Isfahan province. In the second half of 1396, 652 people were reported. The sample size was selected on the basis of Morgan's table of 242 people and were selected by available sampling method. The instruments for collecting data were Alan and Meyer (1990) with 24 items, Ison Ezzenck (1976) with 30 items, Empathy, Baron-Cohen (2003) with 24 items, respectively. After verifying the formal and content validity of the questionnaires, the organizational commitment, self-esteem and empathy were more than 0.7, which, according to the number of questions, indicated that the instrument was accurately measured in the research. Data were analyzed by descriptive and inferential statistics using SPSS24 software. The results showed that there is a significant correlation between organizational commitment, empathy and self-esteem variables (p <0.05) and empathy variable can play a moderating role between self-esteem and organizational commitment (p <0/01) . The results showed that there is a significant difference in age groups responding to research questionnaires in organizational commitment (P <0.05). But in the two variables of empathy and self-esteem, there is no significant difference in the response of any of the age groups of employees of Isfahan Technical and Vocational Organization. There is a significant difference between the opinions of male and female respondents in the level of organizational commitment . But there is no significant difference in the variables of self-esteem and empathy (P <0.05). There is a significant difference in the scores of empathy of different educational groups in the staff of Isfahan Technical and Vocational Organization (P <0.05). There is no significant difference in the response of any of the respondent groups with different work histories in the variables of organizational commitment, self-esteem and empathy in the staff of Isfahan
منابع و مأخذ:
Ardestani, A.S., Maddi Ghortlemosh, M. R. (2015). An Investigating the relationship between self-esteem and organizational commitment. The first national conference on Islamic Iranian economics, management and culture, Ardebil, the pioneering institute of the forefathers of the culture and thought of Valiasr, the Directorate of Culture and Islamic Guidance of Ardebil province. (In Persian)
Baron-Cohen, S, Richler, J, Bisarya, D, Gurunathan, N & Wheelwright, S, (2003). The systemizing quotient: An investigation of adults with Asperger syndrome or high functioning autism, and normal sex difference, Philosophical Transactions of the Royal Society London, 358: 361-374.
Baumeister, R. F. (2013). Self-esteem: The puzzle of low self-regard: Springer Science & Business Media.
Colquitt, J., Lepine, J. A., Wesson, M. J., & Gellatly, I. R. (2011). Organizational behavior: Improving performance and commitment in the workplace: McGraw-Hill Irwin.
De Sousa, A., McDonald, S., Rushby, J., Li, S., Dimoska, A., & James, C. (2011). Understanding deficits in empathy after traumatic brain injury: The role of affective responsivity. Cortex, 47(5), 526-535.
Ekşi, H., Summermatter, A., Kahraman, A. (2017(. A Study on Guidance Teachers’ Organizational Commitment through Path Analysis with Prediction Intervals of Professional Quality of Life and Self-esteem. The Online Journal of Counseling and Education. 6 (2), 1-16.
Ekrot, B., Rank, J., & Gemünden, H. G. (2016). Antecedents of project managers' voice behavior: The moderating effect of organization-based self-esteem and affective organizational commitment. International Journal of Project Management, 34(6), 1028-1042.
Eysenck, H. J., & Eysenck, S. B. G. (1976). Psychoticism as a dimension of personality. New York: Crane, Russak & Co.
Ferris, D. L., Lian, H., Brown, D. J., & Morrison, R. (2015). Ostracism, self-esteem, and job performance: When do we self-verify and when do we self-enhance? Academy of Management Journal, 58(1), 279-297.
Haji Amoo Assaar, M. T., Abdollahi, R., Rahmati, D, Far Khojasteh, V. (2015). The Organizational Self-Esteem and Commitment Relationship with Job Satisfaction among employers working in the City of Tehran. Urban Management, 39: 189-200. (In Persian)
Hogan, R. (1969). Development of an empathy scale. Journal of Consulting and Clinical
Psychology 33, 307–316.
Hosseinzadeh Shahri, M., Baghche Sarayee, M., Fakhruan, S. (2015). An Investigation of the Relationship between Emotional Intelligence and Organizational Commitment. Journal of Research in Human Resources Management, 7(1), 19-37. (In Persian)
Jamshidiyan, M. A. (2016). Investigating of the Relationship between Job Satisfaction and Organizational Commitment with Organizational Citizenship Behavior, (Case Study: Employees of Road Administration and Urban Planning in Central Province). 5 the international conference on modern research management, economics, accounting. Russia. July. (In Persian)
Johar, S. S. H., Shah, I. M., & Bakar, Z. A. (2013). Neuroticism Personality and emotional intelligence of leader, and impact towards self-esteem of employee in organization. Procedia-Social and Behavioral Sciences, 84, 431-436.
Jolliffe, D., & Farrington, D. P. (2006). Examining the relationship between low empathy and bullying. Aggressive behavior, 32(6), 540-550.
Ketelaar, L., Rieffe, C., Wiefferink, C. H., & Frijns, J. H. (2013). Social competence and empathy in young children with cochlear implants and with normal hearing. The Laryngoscope, 123(2), 518-523.
Kim, J., & Lee, S. J. (2010). Reliability and Validity of the Korean Version of the Empathy
Quotient Scale. Psychiatry Investigation, 7(1), 24–30.
Lapointe, É, Vandenberghe, C., & Panaccio, A. (2011). Organizational commitment, organization-based self-esteem, emotional exhaustion and turnover: A conservation of resources perspective. Human Relations, 64(12), 1609-1631.
Lawrence, E.J., Shaw, P., Baker, D., Baron-Cohen, S., & David, A.S. (2004). Measuring
empathy: Reliability and validity of the Empathy Quotient. Psychological Medicine, 34,
911-919.
Lee, J., Peccei, R. (2007). Perceived organizational support and affective commitment: the mediating role of organization-based self-esteem in the context of job insecurity. Journal of Organizational Behavior. 28. 661-685.
Maki Pour, Z & Agha Babaei, Z. (2016). The Effect of Organizational Self-esteem on Organizational Commitment of Employees in the Education Organization of Izeh City, The First National Conference on Modern Management and Sustainable Planning in Iran, Tehran, Mehr Arvand of Higher Educational Institute. (In Persian)
McIntyre, K. P., Mattingly, B. A., Lewandowski, G. W., & Simpson, A. (2014). Workplace self-expansion: Implications for job satisfaction, commitment, self-concept clarity, and self-esteem among the employed and unemployed. Basic and Applied Social Psychology, 36(1), 59-69.
Meyer, J. P., and Allen, N. J. (1991). A Three-component Conceptualization of Organizational Commitment, Human Resource Management Review, 1(1), 61-89.
Piriyani, S & Arshadi, N. (2014). An investigating of relationship between emotional relationship and organizational commitment from the perspective of social identity approach in regard of moderator role of organizational-oriented self-esteem. Second Conference of Social Psychology of Iran. Tehran. (In Persian)
Rahimnia F, Sadeghian S, Yazdani P. (2017). The Moderating Role of Self-esteem between Burnout and Social Undermining in the Nurses of Charity Hospitals in Mashhad. Iran Journal of Nursing, 30 (109):67-79. (In Persian)
Rogers, С.R. (1975). Empathic: An unappreciated way of being. The Counseling Psychologist, 5, 2–10.
Sadoughi, F. Hosseini, A. F, Mahdavvi, A, Lotf Nezhad Afshar, E, Ebrahimi, Z. (2016). Culture, cognition and behavior in the pursuit of self-esteem. Original. Research Article Poetics, 54: 14-24. Teb VA Tazkiye. 24)1(:39-48. (In Persian)
J. (2016). Culture, cognition and behavior in the pursuit of self-esteem. Original.
Research Article Poetics, 54, 14-24.
Uçar, A., Ötken, A. (2010). Perceived Organizational Support and Organizational Commitment: The Mediating Role of Organization Based Self-Esteem, Dokuz Eylül Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 25 (2), 85-105.
Wagaman, M. A, Geiger, J. M, Shockley, C., Segal, E. A. (2015). the Role of Empathy in Burnout, Compassion Satisfaction, and Secondary Traumatic Stress among Social Workers. Social Work. 60(3):201-9.
Wakabayashi, A., Baron-Cohen, S., Wheelwright, S., Goldenfeld, N., Delaney, J., Fine, D.,
Smith, R., and Weil, L. (2006). Development of short forms of the empathy quotient (eqshort) and the systemizing quotient (sq-short). Personality and Individual Differences,
41:929–940.
Wheelwright, S., & Baron-Cohen, S. (2011). Systemizing and Empathizing. In D. A. Fein (Ed.), the neuropsychology of autism.
A, Alessandri. B, Guido.N, Gerbino. M, Luengo Kanacri.P.L, Laura Di Giunta. L,
Milioni.M, Caprara.G.V. (2013). Academic achievement: The unique contribution of self-efficacy beliefs in self-regulated learning beyond intelligence, personality traits, and self-esteem. Learning and Individual Differences, 23, 158-162.
_||_