Current Issue Issue 2 Vol 8 Spring 2024 Submit Your Paper Published Issues Vol. 8 ✓ Issue 2 - Spring 2024 ✓ Issue 1 - Winter 2024 Vol. 7 ✓ Issue 4 - Autumn 2023 ✓ Issue 3 - Summer 2023 ✓ Issue 2 - Spring 2023 ✓ Issue 1 - Winter 2023 Vol. 6 ✓ Issue 1 - Winter 2016 Vol. 5 ✓ Issue 4 - Autumn 2015 ✓ Issue 3 - Summer 2015 ✓ Issue 2 - Spring 2015 ✓ Issue 1 - Winter 2015 Vol. 4 ✓ Issue 4 - Autumn 2014 ✓ Issue 3 - Summer 2014 ✓ Issue 2 - Spring 2014 ✓ Issue 1 - Winter 2014 Vol. 3 ✓ Issue 4 - Autumn 2013 ✓ Issue 3 - Summer 2013 ✓ Issue 2 - Spring 2013 ✓ Issue 1 - Winter 2013 Vol. 2 ✓ Issue 4 - Autumn 2012 ✓ Issue 3 - Summer 2012 ✓ Issue 2 - Spring 2012 ✓ Issue 1 - Winter 2012 Vol. 1 ✓ Issue 4 - Autumn 2011 ✓ Issue 3 - Summer 2011 ✓ Issue 2 - Spring 2011 ✓ Issue 1 - Winter 2011 Menu • About Journal • Aims and Scope • Evaluation Process • Publication Ethics Contact Journal Browse • Current Issue • By Issue • Author Index • By Subject • By Author
List of Articles EVANS NTIAMOAH Open Access Article Abstract Page Full-Text 1 - Impact of Customer Service Practices on Customer Satisfaction and Retention M. Kwamega E. Brako Ntiamoah P. Oforiwaa Egyiri D. Fiaklou