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  • ارزیابی کیفیت برنامه آموزش الکترونیکی دوره کارشناسی ارشد مهندسی فن‌آوری اطلاعات دانشگاه شیراز

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کد مقاله : ICTEDU-1507-1634 (R4) بازدید : 423 صفحه: 85 - 110

نوع مقاله: پژوهشی

ارزیابی کیفیت برنامه آموزش الکترونیکی دوره کارشناسی ارشد مهندسی فن‌آوری اطلاعات دانشگاه شیراز

محورهای موضوعی : مدیریت آموزشی

فهیمه کاکایی 1 , رضوان حکیم زاده 2

1 - کارشناس ارشد آموزش بزرگسالان، دانشگاه تهران، تهران، ایران
2 - دانشیار گروه روش‌ها و برنامه‌های آموزشی، دانشگاه تهران، تهران، ایران

تاریخ دریافت : 1394/05/07 تاریخ پذیرش : 1394/11/29 تاریخ انتشار : 1395/02/01

کلید واژه: آموزش عالی, ارزیابی کیفیت, آموزش های الکترونیکی,

چکیده مقاله :

گسترش فن‌آوری‌ های ارتباطی، با به ارمغان آوردن آموزش‌ های الکترونیکی برای حوزه ‌های دانشگاهی، بستر مناسبی جهت توسعه سریع آموزش‌ عالی را فراهم ساخت. اما هم‌زمان، کیفیت آموزشی این برنامه‌ها به یکی از دغدغه ‌های آموزشی عصر حاضر تبدیل شد. هدف از انجام پژوهش حاضر ارزیابی کیفیت برنامه‌های آموزشی دانشگاه مجازی شیراز، بر اساس ده ملاک محتوا، ارتباط و تعامل، انعطاف‌پذیری و سازگاری، توجیه دانشجویان، پشتیبانی فنی، پشتیبانی آموزشی، راهبردهای ارزیابی، بازخورد، راهبردهای تدریس و هدایت برخط می‌باشد. روش تحقیق از نوع توصیفی، پیمایشی بود. جامعه آماری پژوهش ‌را 92 نفر از دانشجویان کارشناسی‌ارشد فن‌آوری اطلاعات دانشگاه مجازی شیراز تشکیل می‌دادند. اطلاعات، با استفاده از پرسش‌نامه محقق‌ساخته در مقیاس پنج درجه‌ای لیکرت گردآوری شد. پایایی پرسش‌نامه با استفاده از ضریب آلفای کرونباخ برابر با 0/96 محاسبه گردید. دانشجویان میزان کیفیت ملاک‌های محتوا، انعطاف‌پذیری و سازگاری، پشتیبانی فنی، راهبردهای ارزیابی و هدایت برخط را نامطلوب و میزان کیفیت ملاک‌های ارتباط و تعامل، توجیه دانشجویان، پشتیبانی آموزشی، بازخورد و راهبردهای تدریس را در سطح متوسط ارزیابی نمودند. در کل، نتایج این پژوهش نشان داد کیفیت دوره‌های مجازی دانشگاه شیراز از دید دانشجویان در سطح مطلوبی ارزیابی نمی‌گردد.

چکیده انگلیسی:

The development of communication technologies, by bringing e-learning to academic areas, provided a proper ground for the rapid development of higher education. But at the same time, educational quality of the programs became a concern of the present time. The purpose of conducting the present study is to evaluate the quality of educational programs of Virtual University of Shiraz, on the basis of ten criteria of content, communication and interaction, flexibility and consistency, justification of students, technical support, instructional support, evaluation strategies, feedback, teaching strategies and online leadership. The research method is descriptive survey and the statistical population consisted of 92 graduate students of Virtual University of Shiraz in information technology. The required information was collected using a researcher-made questionnaire on five-point Likert scale. The mentioned questionnaire reliability was calculated using Cronbach's alpha coefficient equal to 0.96. Students evaluated the quality of the criteria of content, flexibility and consistency, technical support, evaluation strategies and online leadership as lower than average and the quality of the criteria of communication and interaction, justification of students, instructional support, feedback and teaching strategies as average. In general, the results of this study showed, the quality of virtual courses of Shiraz University is not evaluated as desirable from the perspective of students.

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