نقش میانجی هوش سازمانی در رابطه بین کیفیت فن‌آوری اطلاعات و عملکرد شغلی کارکنان
محورهای موضوعی : روانشناسی
محمد علی نیا
1
,
مریم حافظیان
2
1 - کارشناس ارشد مدیریت آموزشی، واحد بجنورد، دانشگاه آزاد اسلامی، بجنورد، ایران
2 - استادیار گروه علوم تربیتی، واحد بجنورد، دانشگاه آزاد اسلامی، بجنورد، ایران
کلید واژه: هوش سازمانی, عملکرد شغلی, کیفیت فن‌آوری اطلاعات,
چکیده مقاله :
هدف کلی پژوهش حاضر، بررسی رابطه بین کیفیت فن‌آوری اطلاعات و عملکرد شغلی کارکنان با نقش میانجی‌گری هوش سازمانی در سازمان صنعت، معدن و تجارت خراسان شمالی بود. روش پژوهش حاضر توصیفی از نوع همبستگی بود. پژوهش از نظر هدف نیز کاربردی بود. جامعه آماری این تحقیق کلیه کارکنان سازمان صنعت معدن و تجارت خراسان شمالی به تعداد 178 نفر بود. با استفاده از فرمول کوکران و به روش نمونه‌گیری تصادفی طبقه‌ای نسبی بر حسب جنسیت، تعداد 121 نفر به عنوان نمونه در نظر گرفته شد. ابزارگردآوری اطلاعات، پرسش‌نامه استاندارد کیفیت فن‌آوری اطلاعات، پرسش‌نامه استاندارد عملکرد شغلی کارکنان پاترسون و پرسش‌نامه استاندارد هوش سازمانی آلبرشت بود. بعد از تأیید روایی پرسش‌نامه‌ها، ضریب پایایی هر یک از پرسش‌نامه‌ها با استفاده از ضریب آلفای کرونباخ به ترتیب 0/96، 0/86 و 0/89 به دست آمد. تجزیه و تحلیل اطلاعات با کمک نرم‌افزارهای 22 SPSS و 8 Lisrel در دو بخش آمار توصیفی و استنباطی انجام شد. نتایج نشان داد که بین کیفیت فن‌آوری اطلاعات و عملکرد شغلی کارکنان با نقش میانجی‌گری هوش سازمانی رابطه معنادار وجود دارد. هم‌چنین، با توجه به آزمون مدل معادلات ساختاری، هوش سازمانی در تأثیرگذاری فن‌آوری اطلاعات بر عملکرد شغلی دارای نقش میانجی بوده و از سوی دیگر، بین کیفیت فن‌آوری اطلاعات و عملکرد شغلی کارکنان رابطه مستقیم و معناداری وجود دارد.
The main purpose of this study was to investigate the relationship between the quality of information technology and the job performance of employees with the mediator role of organizational intelligence in the organization of Mining and Trade Industry of North Khorasan. The research methodology was descriptive, correlation type. Research was also applied in terms of the goal. The statistical population of this study was the total number of 178 employees of the organization of Mining and Trade industry in North Khorasan. Using Cochran formula and relative stratified random sampling by gender, 121 subjects were considered as samples. Data collection tool was a standard questionnaire of information technology quality, a standard questionnaire for job performance of Paterson employees and Albrecht's standard organizational intelligence questionnaire. After confirming the validity of the questionnaires, the reliability coefficient of each questionnaire was obtained using Cronbach's alpha coefficient equal to 0.96, 0.86 and 0.89, respectively. Data analysis was performed using SPSS 22 and Lisrel 8 software in two sections: descriptive and inferential statistics. The results showed that there is a significant relationship between the quality of information technology and job performance of employees with the mediator role of organizational intelligence. Also, according to the structural equation modeling test, organizational intelligence has a mediator role in influencing information technology on job performance and, on the other hand, there is a direct and significant relationship between the quality of information technology and job performance of employees.
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Borzooyi, A., & Talebi, N. (2016). The conflict management style of school managers based on job burnout and job stress. Public Administration, 4(8), 52-76. (in Persian).
Bruk, D. B., Accordiono, M. P., & Salney, R. B. (2011(. An investigation if perfectionism, mental health, and achievement motivation in adolescent psycholoogy in the schoohs. Sport Behan, Vior. 37, 535-545.
Campbell, J. P., McHenry, J. J., & Wise, L. L. (2010). Modeling job performance in a population of jobs. Personnel Psychology, 43, 313-333.
Durham, J., & Michael, W. B. (2012). The relationship of creativity measures to school achievement and to preferred learning. Psychological Measurement, 55(1), 60-74.
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Haves, T. Y., & Min, B. M. (2013). A meta-analysis of the big five and performance in Korea. Paper Presented at the Annual Conference of the Society for Industrial and Organizational Psychology, Toronto.
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Lurenz, O., Erdis., G., & Ashria. I. (2015). Gender and creativity behavier, 30(1), 52-60.
Malekzadeh, G. H. R. (2010). Organizational Intelligence. Technology Development, 22, 22. (in Persian).
Matsuda, T. (2012). Organizational intelligence: Its significance as a process and as a product, Proceedings of the Intimation Conference Conferenceon Economics/ Management and Information Technology. Torkyo, Japan, August 31-september.
Milyavskaya, M., & Marina, A. (2011). Organizational learning as a component of organizational intelligence. Sloan Management Review, 30(3), 63-74.
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Paterson, D. G. (2003). The Scott company graphic rating scale. Personnel Research, 1, 361-376.
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Salajegheh, S., & Bakhshani, N. M. (2014). The effectiveness of combined group therapy and stress coping skills training on student's social Anxiety.Science and Research in Applied Ppsychology, 15, (2(56)), 91-104. (in Persian).
Sarrafizadeh, N. (2012). Information technology in the organization. Management Monthly, 55. (in Persian).
Scott, R. (2003). Organization: Legal, real, open systems (Translation by Behrangi, M. R.). Tehran: Kamal Tarbiyat. (in Persian).
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_||_Akgun, A. E., Byrne, J., & Keskin, H. (2009). Organizational intelligence: A strucetureation view. Organizational Change Management, 20(3), 272.
Albrecht, K. (2003). Organizational intelligence survey. Australian Institute of Management. Retrieved from www.KarlAlbrecht.com
Alvarado, L. B. (2013). The impact of big personality characteristics and creative task. Virginia Polytechnic Ins.
Bagheri, G. H., & Shirvani, M. (2012). Investigating the role of group coherence in social capital (Case study: Professional football players of Fars Province). Social Capital Management, 2(1), 12-33. (in Persian).
Barton, J., & Folkard, S. (2012). Advancing versus delaying shift systems. Ergonomics, 36, 59-64.
Borzooyi, A., & Talebi, N. (2016). The conflict management style of school managers based on job burnout and job stress. Public Administration, 4(8), 52-76. (in Persian).
Bruk, D. B., Accordiono, M. P., & Salney, R. B. (2011(. An investigation if perfectionism, mental health, and achievement motivation in adolescent psycholoogy in the schoohs. Sport Behan, Vior. 37, 535-545.
Campbell, J. P., McHenry, J. J., & Wise, L. L. (2010). Modeling job performance in a population of jobs. Personnel Psychology, 43, 313-333.
Durham, J., & Michael, W. B. (2012). The relationship of creativity measures to school achievement and to preferred learning. Psychological Measurement, 55(1), 60-74.
Erfani, M., & Jafari, P. (2011). Organizational intelligence and its promotion at the University (First Edition). Publication of Farashenakhti Andishe. (in Persian).
Gharehdagh, R., & Sheikhbekloo, S. (2012). The relationship between organizational citizenship behavior and students satisfaction. Governmental Administration, 3(6), 48-89. (in Persian).
Haves, T. Y., & Min, B. M. (2013). A meta-analysis of the big five and performance in Korea. Paper Presented at the Annual Conference of the Society for Industrial and Organizational Psychology, Toronto.
Jackson, M. (2011). Training in creative problem solving. McMaster University, USA.
Kafizare, M., Ghaffarianpanahi, A., & Arzani, H. (2012). Organizational intelligence (First Printing). Tehran. (in Persian).
Lefter D. T., Darnotn, J., & Wateridge, G. (2008). Business information, technology and society. Routledge, Lodin and NewYork.
Levant, G. R. (2011). Organizational behavior in education: Instructional leadership and school reform (Seventh edition). Ellyn and Bacon: New Jerky.
Liebowitz, J. (2003). A knowledge management implementation plan at a leading us technical government organization. Knowledge and Process Management, 10(4), 254-259.
Lurenz, O., Erdis., G., & Ashria. I. (2015). Gender and creativity behavier, 30(1), 52-60.
Malekzadeh, G. H. R. (2010). Organizational Intelligence. Technology Development, 22, 22. (in Persian).
Matsuda, T. (2012). Organizational intelligence: Its significance as a process and as a product, Proceedings of the Intimation Conference Conferenceon Economics/ Management and Information Technology. Torkyo, Japan, August 31-september.
Milyavskaya, M., & Marina, A. (2011). Organizational learning as a component of organizational intelligence. Sloan Management Review, 30(3), 63-74.
Mirsepasi, N., & Afghahi, B. (2012). Comparative analysis of organizational intelligence in higher education. Research and Planning in Higher Education, 18(3), 67-86. (in Persian).
MoghtaderKargaran, J., & Ebrahimitabar, M. R. (2012). Providing a model to examine the impact of the use of information management systems. Tehran: International Management and Accounting Conference. (in Persian).
Momeni, H., & Rezaie, A. (2012). Advanced management information system (Sixth Edition). Tehran: Novin Nashr. (in Persian).
Paterson, D. G. (2003). The Scott company graphic rating scale. Personnel Research, 1, 361-376.
Rahnavard, F., & Alijani, Z. (2016). Influence of information technology on organizational agility in the light of organizational culture. Management Development, 24, 45-55. (in Persian).
Rezaian, A. (2006). Management of organizational behavior concepts and applications. Tehran: Publications of the Faculty of Management of Tehran University. (in Persian).
Salajegheh, S., & Bakhshani, N. M. (2014). The effectiveness of combined group therapy and stress coping skills training on student's social Anxiety.Science and Research in Applied Ppsychology, 15, (2(56)), 91-104. (in Persian).
Sarrafizadeh, N. (2012). Information technology in the organization. Management Monthly, 55. (in Persian).
Scott, R. (2003). Organization: Legal, real, open systems (Translation by Behrangi, M. R.). Tehran: Kamal Tarbiyat. (in Persian).
Tarogh, Kh. (2002). Technology management (The key to success in competing and creating wealth) (Second Edition). Tehran: Publication of Payame Matn. (in Persian).
Turban, E. (2016). Information technology for management: Transforming business in the digital economy (Fourth Edition). City University of Hong Kong.
Vazifedoost, H., & Ghasemi, F. (2008). Competitive intelligence (Approaches and applications). Tadbir, 197, 38. (in Persian).