• فهرست مقالات Intervening Conditions

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        1 - Investigating the Dimensions of the Customer Relationship Model Based on Banking Policies in Maskan Bank
        Ali Keshavarz Asadollah Mehrara Mohammad Reza Bagherzadeh Yousef Gholipour
        Effective customer relationship management has become a significant challenge in business competition. Organizations need information about who their customers are, what their expectations and needs are, and how their needs should be realized. So, the aim of this study چکیده کامل
        Effective customer relationship management has become a significant challenge in business competition. Organizations need information about who their customers are, what their expectations and needs are, and how their needs should be realized. So, the aim of this study is to investigate the relationships between the dimensions of the customer relationship model based on banking policies in Maskan bank. The current research study is applied in terms of purpose, it is descriptive of correlational type in terms of nature, and is of survey type in terms of method. The statistical population included all employees of Maskan Bank branches in Tehran including 2153 people. The sample size was estimated to be 327 people based on Cochran's formula that were selected by multi-stage relative cluster sampling. Based on the study of research literature and survey of experts, in order to collect information, 76 questions were prepared in the form of 15 indicators and 5 components (causal, contextual, intervening, strategic, and consequences). The calculated CVR value for each item was more than 0.42, so the content validity was confirmed. Cronbach's alpha coefficient of variables was higher than 0.7, indicating good reliability. Structural equation modeling using Amos software was used to analyze the data. The results indicated that at a significant level higher than 1.96, the path coefficients of the variable causal conditions on the main category equal to 0.49, the main category variable on strategies (solutions) was equal to 0.44, the variable of the contextual conditions on the strategies (solutions) was equal to 0.16, the variable of intervening conditions on strategies (strategies) was equal to 0.61, the variable of strategies (strategies) on consequences (outcomes) was estimated to be 0.63. It can be stated that all relationships were positive and significant. پرونده مقاله
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        2 - Investigating the Factors Affecting Performance-Based Budgeting to Promote Commercial Public Transparency and Accountability
        Fereshteh Shahmirzalou Asadollah Mehrara Mehrdad Matani Yousef Gholipour
        Governments' application of a new operational budgeting method requires that they and their subsidiaries be transparent, accountable to, and take responsibility against people. The commercial public concerned with health centers, hospitals, etc., and it is natural that چکیده کامل
        Governments' application of a new operational budgeting method requires that they and their subsidiaries be transparent, accountable to, and take responsibility against people. The commercial public concerned with health centers, hospitals, etc., and it is natural that transparency and accountability of medical universities with regard to the costs incurred and revenues earned are seen to be their most basic demands. Therefore, this article aimed to investigate the factors affecting performance-based budgeting to improve public transparency and accountability. The present study was applied in terms of objectives, descriptive in terms of the nature of a survey correlation. The statistical population was comprised of the staff at Mazandaran University of Medical Sciences (1906 people). The sample volume was estimated to be 322 people based on Cochran's formula as they were selected by multi-stage relative stratified sampling method. To collect information, a researcher-made questionnaire was provided based on the literature review and research background, and a survey of subject-related experts was conducted involving 82 items. The face and content validity of the items were confirmed by experts. Cronbach's alpha was also estimated to be greater than 0.7, which indicated the internal consistency of the items and confirmed the reliability. To analyze the data, structural equation modeling (SEM) was used via Emus software. The findings illustrated that considering the value of t above 1.96, the standard path coefficients were as follows: causal condition variable on the main category was 0.40, main category variable on strategies (guidelines) 0.50, underlying condition variable on strategies (guidelines) 0.51, intervening variable conditions on strategies (guidelines) 0.32, and strategies variable (guidelines) on the results (outcomes) 0.83, indicating the positive and significance of these relationships. پرونده مقاله
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        3 - شناسایی و اولویت بندی عوامل الگوی پول هوشمند در بازار سهام ایران
        خدیجه عیدان ترک زاده فرزین رضایی امیررضا کیقبادی محسن صیقلی
        هدف پژوهش حاضر، شناسایی شرایط و عوامل مؤثر بر پول هوشمند و اولویت بندی متغیرهای به دست آمده بر اساس این شرایط در بازار سهام ایران است. روش این پژوهش از نظر هدف، کاربردی و بر اساس داده، از نوع آمیخته است که در شناسایی عوامل از نوع کیفی و از طریق مصاحبه با خبرگان صورت گرف چکیده کامل
        هدف پژوهش حاضر، شناسایی شرایط و عوامل مؤثر بر پول هوشمند و اولویت بندی متغیرهای به دست آمده بر اساس این شرایط در بازار سهام ایران است. روش این پژوهش از نظر هدف، کاربردی و بر اساس داده، از نوع آمیخته است که در شناسایی عوامل از نوع کیفی و از طریق مصاحبه با خبرگان صورت گرفت و در اولویت بندی عوامل شناسایی شده از نوع کمی و ‌با‌ استفاده ‌از‌ پرسشنامه انجام گردید. جامعه آماری با استفاده از روش نمونه گیری با حداکثر تنوع انتخاب شدند، مدل پژوهش برای اولویت بندی به صورت سه سطحی با همه شرایط و عوامل شناسایی شده طراحی گردید و با نرم افزار (Expert choice) و با تکنیک تحلیل سلسله مراتبی (AHP) آزمون شد. نرخ ناسازگاری در تمامی مقایسات زوجی کمتر از۱/۰ می باشد، در نتیجه مدل پژوهش مورد تأیید می باشد. در سطح اول، معیار شرایط علی رتبه اول را کسب کرده است.در سطح دوم در بین مقوله های (شرایط علی، عوامل کلان اقتصادی )، (شرایط زمینه ای، قوانین و مقررات وضع شده از سوی دولت) و (شرایط مداخله گر، رفتار بازارهای موازی) رتبه اول را کسب کرده است و در سطح سوم تغییرات نرخ ارز رتبه اول را کسب کرده است. پرونده مقاله