تبیین نقش تاکتیک‌های اعمال قدرت در عملکرد نیروی انسانی با توجه به نقش میانجی مشارکت سازمانی
محورهای موضوعی : مدیریت منابع انسانی
حمید حسینی نوه
1
,
سنجر سلاجقه
2
*
,
سعید صیادی
3
1 - دانشجوی دکتری مدیریت دولتی، گروه مدیریت، واحد کرمان، دانشگاه آزاد اسلامی، کرمان، ایران
2 - دانشیار گروه مدیریت دولتی، دانشکده ادبیات و علوم انسانی، گروه مدیریت، دانشگاه آزاد اسلامی، واحد کرمان، کرمان، ایران
3 - استادیار، گروه مدیریت، واحد کرمان، دانشگاه آزاد اسلامی، کرمان، ایران
کلید واژه: تاکتیک‌های اعمال قدرت, عملکرد نیروی انسانی, مشارکت سازمانی,
چکیده مقاله :
زمینه و هدف: حیاتی‌ترین مسئله در هر سازمانی عملکرد نیروی انسانی آن سازمان است. اين تحقيق با هدف تبیین نقش تاکتیک‌های اعمال قدرت در عملکرد نیروی انسانی با توجه به نقش میانجی مشارکت سازمانی در ادارات دولتی شهر کرمان انجام شد.
روش تحقیق: این تحقيق از نظر هدف کاربردی و از نظر روش، توصيفي از نوع همبستگي بود. جامعه آماری شامل کلیه کارکنان ادارات دولتی شهر کرمان بود که 380 نفر با روش نمونه‌گیری طبقه‌ای تصادفی متناسب با حجم طبقه به عنوان نمونه انتخاب شدند. ابزار گردآوری داده‌ها پرسشنامه و جهت تجزیه و تحلیل داده ها از ضریب همبستگی پیرسون، رگرسیون خطی چندگانه، آزمون سوبل و مدل یابی معادلات ساختاری با استفاده از نرم افزار SPSS و AMOS استفاده شد.
یافتهها: نتايج نشان داد مدل ارائه شده از برازش قابل قبولی برخوردار می باشد. مشارکت سازمانی در رابطه بین تاکتیک‌های اعمال قدرت (استدلال، دوستانه، ائتلاف، مذاکره، دستور مستقیم، جلب حمایت مقامات بالاتر و تحریم و تشویق) و عملکرد نیروی انسانی نقش میانجی داشت. مشارکت سازمانی در رابطه بین مولفه‌های اعمال قدرت با عملکرد نیروی انسانی نقش میانجی داشت.
نتیجه گیری: استفاده از تاکتیک‌های اعمال قدرت در محیط کار می‌‌تواند زمینه بهبود عملکرد نیروی انسانی را فراهم کرده و با بکارگیری همکاری و مشارکت کارکنان می توان این عملکرد را نیز بهبود بخشیده و بهره‌وری سازمانی را افزایش داد.
Background and purpose: The paramount concern within any organization is the efficacy of its human resources. This research was undertaken to examine the influence of power tactics on human resource performance, with particular focus on the mediating role of organizational participation within government departments in Kerman city.
Research method: This research was conducted with an applied purpose and utilized a descriptive methodology. The statistical population comprised all employees of government departments within Kerman city, from which a sample of 380 individuals was selected through stratified random sampling proportional to the size of each stratum. Data collection was performed using a questionnaire. For data analysis, the Pearson correlation coefficient, multiple linear regression, Sobel test, and structural equation modeling were employed, utilizing SPSS and AMOS software.
Findings: The findings indicated that the proposed model demonstrates an acceptable level of fit. Organizational participation served as a mediating variable in the relationship between various power tactics—including argumentation, friendship, coalition, negotiation, direct command, seeking support from higher authorities, as well as sanctions and encouragement—and human resource performance. Furthermore, organizational participation acted as an intermediary in the relationship between the components of power exercise and human resource performance.
Conclusion: The deployment of power exercise strategies within the workplace can serve as a foundational approach to enhancing human resource performance. Furthermore, by fostering employee cooperation and active participation, this performance can be further optimized, leading to increased organizational productivity.
Abdelwahed, N., Soomro, B. A., & Shah, N. (2023). Predicting employee performance through transactional leadership and entrepreneur’s passion among the employees of Pakistan. Asia Pacific Management Review, 28 (1), 60–68. https://doi.org/10.1016/j.apmrv.2022.03.001
Asadullah, V., Mohammadi, J., & Hemati, E. (2021). Replacing key employee retention plans with incentive plans in bankruptcy. Accounting, Organizations and Society, 94, 101278. https://doi.org/10.1016/j.aos.2021.101278
Burke, H,. & Wilcox, T. (2023). Investigating the Relationship between Personality Traits and Self-Control and Nicotine Dependence Symptoms in Male Prisoners in Kerman, Iran. Addict Health. Winter-Spring; 7 (1-2):82-6. PMID: 26322215; PMCID: PMC4530198. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4530198/
Bostan Shirin, Z., & Grosi, A. (2016). The Impact of Power and Politics on Employee Commitment and Performance in the Organization, World Conference on Management, Economics, Accounting and Humanities at the Beginning of the Third Millennium, Shiraz, https://civilica.com/doc/591714
Chen, X., Al Mamun, A., Hoque, M. E., Hirwani Wan Hussain, W. M., & Yang, Q. (2023). Work design, employee well-being, and retention intention: A case study of China’s young workforce. Heliyon, 9 (5), e15742. https://doi.org/10.1016/j.heliyon.2023.e15742.
Cleqq, N., Tuan, T., Le, T., Nguyen, P., Usman, M., & Ferreira, G. (2015). Socially responsible human resources management and employee retention: The roles of shared value, relationship satisfaction, and servant leadership. Journal of Cleaner Production, 414, 137704. https://doi.org/10.1016/j.jclepro.2023.137704.
Falah Faramarizi, M., Mohajeri, B., & Bagheri Majd, R. & (2019). Investigating the relationship between social capital, organizational participation and human capital in the higher education system. Human Resource Management Research, 21, 207-226 [In Persian]. https://hrmj.ihu.ac.ir/article_14614.html
Ghasemi, B. (2013). Organizational Behavior Theory, Tehran: Hayat, first Edition [In Persian].
Haji Karimi, Abbas Ali., & Mansourian, Talin. (2012). Investigating and explaining the role of customer knowledge management in improving organizational performance. Business Management Explorations, 4(8), 75-92. [In Persian]. https://sid.ir/paper/197111/fa
Haji Karimi, A., & Mansourian, T. (2022). Examining and explaining the role of customer knowledge management in improving organizational performance. Commercial Management Studies Quarterly, 8, 75 [In Persian]. 10.22059/JSCM.2023.360405.2424.
Hersey, P., & Blanchard, K. (2018). Management of organizational behavior using human resources translated by Ghasem Kabiri, 16 th year, Tehran: University Jihad Publications [In Persian].
Kazemi, A., Derakhshide, H. (2014). The Effect of Job Involvement and Organizational Commitment on Employees' Job Satisfaction and Performance in Hotel Industry of Mashhad by Using Structural Equation Modeling. Journal of Applied Sociology, 25(3), 89-101 [In Persian]. 10.22034/ijes.2024.2016095.1499
Kim, S., & Park, J. (2023). Employee Involvement in Continuous Improvement Programs: Implications for Job Satisfaction and Quality Improvement. Total Quality Management & Business Excellence, 34 (5-6), 678-692. 10.5897/AJBM12.234
Sink, Y., & Tuttle, W. G. (2012). The effect of green human resource management on hotel employees’ eco-friendly behavior and environmental performance. International Journal of Hospitality Management, 76, 83–93. https://doi.org/10.1016/j.ijhm.2018.04.007.
Mahmoudi, M. (1998). Investigating the relationship between power sources used by managers and performance effectiveness, master's thesis. University of Tehran [In Persian].
Maghsoudi, A. A. (2021). Investigation of factors affecting participation in employee consumption cooperatives, case study: Employee Consumption Cooperative Company of Kerman Province Road and Transportation Department [In Persian]. https://civilica.com/doc/1658847
Mohammadi Nejad, H., Shabani, S., & Arvin, R. (2013). The Relationship between Employee Participation and Performance Appraisal System in Semi-State Companies, Second International Conference on Research in Accounting, Management, Economics and Humanities [In Persian]. https://civilica.com/doc/1774315
Mortazavi, M. (2022). Studying the level of familiarity of high school students and teachers in Alborz province with soft war and non-operational defense against it and their empowerment methods. Strategic Management Studies of National Defence Studies, 11 (43), 247-278 [In Persian]. 20.1001.1.24234621.1400.11.43.10.7
Moorhead, G., Griffin, R.W. (2017). Organizational Behavior. Alvani,S.M & Memarzadh,G.H. Tehran: Morvarid, Eleventh Edition [In Persian].
Naeji, M. J., Panahifar, F., & Tatari, Y. (2017). the Effect of Stakeholder Participation in the New Product Development Process on Organizational Performance. Industrial Management Perspectives, 7(27), 27-46. [In Persian]. https://sid.ir/paper/516063/fa
Nazam, M., Hamodi, S. (2022). Presenting a model to improve the professional competencies of teachers at a comprehensive university of applied sciences. Public Management Research, 13(49), 243-268 [In Persian]. 10.22111/JMR.2020.32519.4902
Najaf Beigi, R. (2023). Organization and Management, 8th edition, Islamic Azad University Scientific Publishing Center, Tehran [In Persian].
Osborne, R., Lyter, E., Medearis, H., Burnfield, J., Roura, A., Manes, M., & Dinsmore, D. (2023). Personal and Environmental Factors Influencing Career Satisfaction and Employee Retention In Rehabilitation Organizations. Archives of Physical Medicine and Rehabilitation, 104 (3), e43. https://doi.org/10.1016/j.apmr.2022.12.123
Pour Ahmadi, W. (2015). The impact of psychological ownership on employee retention in mergers and acquisitions. Human Resource Management Review, 31 (3), 100745 [In Persian]. https://doi.org/10.1016/j.hrmr.2020.100745.
Rahmanseresht, H., Mohammadi, M., & Zeinalian, M H. (2022). Explain the relationship between decentralization, employee involvement and absorptive capacity in innovation and performance. Human Resource Management Studies, 11(4), 5-24 [In Persian]. http://ormr.modares.ac.ir/article-28-46931-fa.html
Robbins, A. (2016). Organization Theory (Structure, Design, Applications), translated by Mehdi Alvani and Hassan Danaeifard, third edition, Saffar Publishing, Tehran [In Persian].
Rodríguez, G., Blanco-González, A., Prado-Román, C., & Del-Castillo-Feito, C. (2022). How sustainable human resources management helps in the evaluation and planning of employee loyalty and retention: Can social capital make a difference? Evaluation and Program Planning, 95, 102171. https://doi.org/10.1016/j.evalprogplan.2022.102171
Robbins, S P. (2004). Foundations of Organizational Behavior. Parsaiyan, A & Araby, S.M., Tehran: Cultural Research Bureau, Published in the ninetieth.
Shawn, K., & Hatfield, A. (2023). Does employer branding facilitate the retention of healthcare employees? A mediation moderation study through organisational identification, psychological involvement, and employee loyalty. International Journal of Hospitality Management, 112, 103414. https://doi.org/10.1016/j.ijhm.2022.103414
Stoner, J., & Freeman, R. (2016). Management, translated by Ali Parsaian and Ali Arabi, Tehran, Cultural Research Office, third edition [In Persian].
Sukhak, F. (2017). Investigating the relationship between human resources development and organizational performance of employees of higher education centers in Sirjan city. Master's thesis, Islamic Azad University, Sirjan branch [In Persian].
Talebpour, M,. Hejazi, M., & Nemati, T. (2023). Studying the relationship and comparison of managers' power resources with job performance of physical education teachers in secondary schools of the seven education districts of Mashhad, Second National Conference and Second International Conference on Management and Accounting of Iran.
Tim, K. (2011). Clarifying the construct of human resource systems: Relating human resource management to employee performance. Human Resource Management Review, 22 (2), 73–85. https://doi.org/10.1016/j.hrmr.2021.11.005.
Van Triest, S., Kloosterman, H., & Groen., B. (2024). Under which circumstances are enabling control and control extensiveness related to employee performance? Management Accounting Research, 59, 100831. https://doi.org/10.1016/j.mar.2023.100831
Yagil, D., Medler-Liraz, H., & Bichachi, R. (2023). Mindfulness and self-efficacy enhance employee performance by reducing stress. Personality and Individual Differences, 207, 112150. https://doi.org/10.1016/j.paid.2023.112150
Yang, L., Huang, C., & Hsu, T. (2022). Knowledge leadership to improve project and organizational performance. International Journal of Project Management, 34(1), 25-49. https://doi.org/10.1080/09639284.2023.2283441
Yar Mohammadi, Q. (2014). investigating the relationship between the five sources of managers' power from the point of view of educational teachers and the work conscience of secondary education staff (teachers) in Zahedan city (areas 1and 2). M.A thesis. Islamic Azad University, Kerman branch [In Persian].
Zhang, L., & Li, Q. (2022). Employee Participation in Decision-Making and Organizational Performance: An Empirical Study. Management Science, 48 (3), 451-467. 10.22059/JSCM.2024.376531.2512
Zare, M., Salehi, K., Khodaei, E., Moghadam Zadeh, A., & Hakimzadeh, R. (2023). Explaining the Role of Environmental Factors on the Scholastic Aptitude of Ninth-Grade Students. Iranian Journal of Learning and Memory, 6 (24), 15–27 [In Persian].
Zivari Rahman, M., Salehi, K., Khodaie, E., Moghadamzadeh, A., & Hakimzadeh, R. (2021). Pathology of Scholastic Aptitude Search in Iran (Systematic Review of Literature in the Last Three Decades). Educational Measurement and Evaluation Studies, 12 (39), 103–140 [In Persian]. https://doi.org/10.22034/emes.2022.547411.2346