List of Articles Mix method Open Access Article Abstract Page Full-Text 1 - Designing a Customer Experience Management Model in the Field of Car Relief Services (The Mixed Methods Research) Mahmoud Eghbali Hamid Saeedi Hamid reza Saeednia 10.30495/jsm.2021.1943010.1545 20.1001.1.23222301.2021.7.3.11.0